IBM Big Data Hub

SEPTEMBER 6, 2023

For example, a retail clothing company might use generative AI to customize email or online experiences tailored for different customer personas. The advanced capabilities of generative AI for text, visuals and video have the potential to create a more personalized and engaging experience.

Marketing 120

Marketing B2B Customer Experience Communications 120

IBM Big Data Hub

SEPTEMBER 6, 2023

AI marketing is the process of using AI capabilities like data collection, data-driven analysis, natural language processing (NLP) and machine learning (ML) to deliver customer insights and automate critical marketing decisions.

Marketing 84

Marketing Artificial Intelligence Customer Experience Privacy 84

IBM Big Data Hub

AUGUST 1, 2023

We are bringing the power of foundation models with the availability of a GPU as a service on IBM Cloud offering to help organizations tap into artificial intelligence (AI) in a secured environment while aiming to mitigate third- and fourth-party risk.

Financial Services 66

Financial Services Computer and Electronics Cloud Digital transformation 66

Info Source

JUNE 18, 2019

Suitable for iOS and Android, the SDK will help companies to dramatically accelerate onboarding processes, decrease client dropout rates caused by manual data entry, and create a better customer experience. Today mobile is the preferred channel of engagement for customers seeking services, accounts, or applications.

Customer Experience 40

Customer Experience Marketing Risk IT 40

IBM Big Data Hub

FEBRUARY 14, 2024

There’s no need to make customers wait for the answers to frequently asked questions (FAQs) or to take the next step to purchase. And digital customer service agents can boost customer satisfaction by offering advice and guidance to customer service agents.

Artificial Intelligence 86

Artificial Intelligence Retail Unstructured data Insurance 86

IBM Big Data Hub

MARCH 14, 2024

This is largely due to its ability to move large volumes of data swiftly and securely between connected devices at speeds never achieved before. Private networks In addition to network slicing, 5G allows users to create private networks with enhanced personalization and security.

Cloud 61

Cloud IoT Energy and Utilities Artificial Intelligence 61

OneHub

OCTOBER 7, 2021

Client portals , or customer portals, are secure digital workspaces that companies use to share information, communicate, and collaborate with clients. Once they’ve logged in, your customers will be able to access the documents you’ve made available to them. Improve the customer experience. Secure file sharing.

Passwords 52

Passwords Encryption Authentication Customer Experience 52

IBM Big Data Hub

OCTOBER 16, 2023

Such chatbots ensure that customers don’t have to wait, and even large numbers of simultaneous customers can get immediate attention around the clock and, hopefully, a more positive customer experience. Antivirus programs may use AI and ML techniques to detect and block malware.

Marketing 51

Marketing Data science e-Discovery Analytics 51

Info Source

AUGUST 16, 2023

This quick video will give you insights into the legs of this trend, as well as thoughts on how this shift could impact scanner design. But we are and that seems to be led by a consumer trend to more user friendly, smaller design, smaller footprint, and the feature set has shifted to security and network or Wi-Fi support.

Retail 52

Retail Marketing Sales Customer Experience 52

CGI

FEBRUARY 2, 2017

Organizations that have the right structure and mindset are better able to put customers first. Only when organizations are curious about what customers (or citizens) want and need, can they optimize the customer experience across all their touchpoints and create innovative new products and services. Great article!

Digital transformation 40

Digital transformation Customer Experience Marketing Analytics 40

OneHub

JANUARY 29, 2021

Customers have more choices than ever before, and competition among brands is fierce. To stand out, companies need to provide an excellent customer experience in addition to a great product or service. A Client Portal is an effective way to create this experience.

Customer Experience 52

Customer Experience Access Communications Marketing 52

Info Source

JUNE 11, 2019

M-Files for Salesforce brings a full set of purpose-built, AI-powered information management capabilities to Salesforce, including cloud and on-premises content repositories, version history, security, collaboration, workflows, eSignatures, compliance support and more.

Access 40

Access Unstructured data ECM Sales 40

ARMA International

SEPTEMBER 13, 2021

Techopedia (2021) defines a CSP as “a software environment where users can collaborate as well as create and work on different types of content such as text, audio and video pieces. Customer Data Platforms (CDP). Digital Experience Platforms (DXP). A good digital experience can underpin a good customer experience.

Digital transformation 59

Digital transformation Blockchain IT Computer and Electronics 59

Information Governance Perspectives

JULY 23, 2020

But to begin it’s most helpful to take a thirty thousand foot view of the marketplace landscape as a whole, and as you see in this first slide I’ve just kind of thrown up a handful of logos for the leading players in the video-conferencing space. So security is up to you, plain and simple. Some of this not up to us, of course.

Cybersecurity 52

Cybersecurity Passwords Risk IT 52

Collibra

JANUARY 25, 2019

Customers are no longer only consumers of data, but they contribute through platforms and social networks as well. By adapting to the specific needs of the customer based on the data collected, the customer experience can be enhanced. Whatever the chosen format (videos, MOOC, events, etc.),

Government 40

Government Digital transformation Customer Experience Metadata 40

Thales Cloud Protection & Licensing

MAY 13, 2024

madhav Tue, 05/14/2024 - 05:47 Thales and Microsoft: a long partnership in Identity Security Thales and Microsoft recently celebrated their long-term partnership at the Microsoft Security Excellence Award Ceremony during RSA Conference 2024, as Thales won the Identity Trailblazer Award. How to secure access from all my devices?

Cloud 62

Cloud Authentication Phishing Marketing 62

Info Source

MARCH 16, 2022

For example, when submitting an insurance claim for a damaged item, inputs will be provided through a variety of channels including eforms, fax, scanned documents, voice, or video. They have been able to secure impressive amounts of VC funding and valuation levels that were unheard of in the Information Capture market.

Information capture 59

Information capture Marketing Digital transformation Cloud 59

Info Source

MARCH 16, 2022

For example, when submitting an insurance claim for a damaged item, inputs will be provided through a variety of channels including eforms, fax, scanned documents, voice, or video. They have been able to secure impressive amounts of VC funding and valuation levels that were unheard of in the Information Capture market.

Information capture 52

Information capture Marketing Digital transformation Cloud 52

ARMA International

SEPTEMBER 22, 2021

How will organizations use so-called “vaccine passports” related to employees and customers and how will organizations secure their protected health information (PHI) in response to changing health directives? Customer Experience (CX). In the age of DT, organizations must ensure memorable experiences for their customers.

Digital transformation 52

Digital transformation Content services IT e-Discovery 52

Reltio

JANUARY 28, 2021

Slack’s openness to customer feedback to add new features. . MDM’s Role: Incorporating all transactions and interactions, unstructured data from social media, help chats, video, and audio to create a single view of customer overhauls a company’s ability to understand their customers’ needs. . #2 2 Hyper-Personalization.

MDM 98

MDM IoT Customer Experience Unstructured data 98

eSecurity Planet

MAY 4, 2023

The goal of ITAM is to ensure that an organization’s IT assets are being used effectively, efficiently and securely while minimizing costs and reducing the risk of data breaches and other security incidents. See the Top IT Asset Management (ITAM) Tools for Security Why is ITAM Important? See the Best Network Monitoring Tools 6.

IT 104

IT Compliance Cloud Cybersecurity 104

AIIM

JUNE 29, 2021

Growing Privacy and Security Concerns. Growing Privacy and Security Concerns. Concerns about information privacy and security are increasing. The growing complexity of privacy and security concerns means that organizations must: a) govern information from its creation; and b) automate the governance process.

Artificial Intelligence 209

Artificial Intelligence Content services Cloud Paper 209

IBM Big Data Hub

DECEMBER 20, 2023

Common SaaS product examples include Zoom (for video conferencing) and Google Drive (for file management). For instance, organizations can capitalize on a hybrid cloud environment to improve customer experience, comply with regulations, optimize costs, enhance data security and more.

Cloud 101

Cloud Digital transformation Customer Experience Compliance 101

Reltio

JANUARY 28, 2021

It also powers your real-time operations across digital channels and human interactions such as call center and sales so you can deliver omnichannel connected customer experiences and boost NPS scores. With that said, modern master data management best practices power business transformation and the customer experiences of the future.

MDM 98

MDM Customer Experience Marketing Government 98

Info Source

AUGUST 20, 2018

Combining these capabilities into one solution has enabled Kofax to drive value for clients by enhancing the customer experience, improving operational efficiency and accelerating the adoption of Artificial Intelligence. The New Digital Workforce: Robotic Process Automation, Artificial Intelligence, and Humans video.

Digital transformation 40

Digital transformation Artificial Intelligence Customer Experience Marketing 40

ARMA International

NOVEMBER 7, 2019

By far, the most stringent recordkeeping regulations in the United States are those imposed on the securities broker-dealer industry. Generally, those regulations cover data privacy and information security, and include limitations on data retention and requirements for data disposition. financial institutions. Risk Management and RIM.

Financial Services 52

Financial Services Communications Compliance Risk 52

Info Source

JANUARY 21, 2019

Customers will be able to download and install new features, applications and upgrades directly to their device as they become available, giving users greater flexibility and allowing them to work with more agility. Security and Uptime. Newly improved Smart Operation Panel.

Cloud 40

Cloud Marketing Customer Experience Big data 40

Info Source

NOVEMBER 14, 2018

“By eliminating manual website updates, PITT OHIO has reclaimed 90 to 95 percent of a customer service rep’s time, freeing them to tackle higher-value work that is both rewarding and enhances the customer experience.”. Automate Tasks and Documents in Minutes with Intelligent Robots video. Supporting Resources.

Artificial Intelligence 40

Artificial Intelligence B2B Digital transformation Marketing 40

ARMA International

SEPTEMBER 27, 2021

“Commissioned by organizers to predict worst-case scenarios for the Munich games, [Georg] Sieber came up with a range of possibilities, from explosions to plane crashes, for which security teams should be prepared. Customer Experience Risks. Part 2 discussed customer experience (CX) as a CSF for DT. 2020, p 1).

Digital transformation 54

Digital transformation Risk IT Computer and Electronics 54

KnowBe4

MAY 23, 2023

CyberheistNews Vol 13 #21 | May 23rd, 2023 [Double Trouble] 78% of Ransomware Victims Face Multiple Extortions in Scary Trend New data sheds light on how likely your organization will succumb to a ransomware attack, whether you can recover your data, and what's inhibiting a proper security posture. This puts your network in jeopardy!

Ransomware 77

Ransomware Phishing Security awareness Risk 77

IBM Big Data Hub

JULY 27, 2023

The technology’s potential is particularly apparent in customer service, talent, and application modernization. According to IBM’s Institute of Business Value (IBV) , AI can contain contact center cases, enhancing customer experience by 70%.

Customer Experience 57

Customer Experience Artificial Intelligence Cloud Government 57

IBM Big Data Hub

MARCH 20, 2024

Most of us take for granted the countless ways public cloud-related services—social media sites (Instagram), video streaming services (Netflix), web-based email applications (Gmail), and more—permeate our lives. Public cloud adoption has soared since the launch of the first commercial cloud two decades ago.

Cloud 96

Cloud Energy and Utilities Artificial Intelligence e-Delivery 96

IBM Big Data Hub

FEBRUARY 9, 2024

Multimodal AI (and video) That being said, the ambition of state-of-the-art generative AI is growing. New models are also bringing video into the fold: in late January, Google announced Lumiere, a text-to-video diffusion model that can also perform image-to-video tasks or use images for style reference.

Artificial Intelligence 102

Artificial Intelligence Cloud Risk Access 102