Feds Disrupt Cyberattack Aimed at Pacific Communications

Data Breach Today

Target Was Submarine Cable Servers Covering 95% of Regional Telecommunications A branch of the U.S. Department of Homeland Security says that it stopped an international hacking group from launching a major cyberattack on an underground cable system's servers.

Encrypted Communications Network 'Anom' Was Sting Operation

Data Breach Today

FBI Developed Smartphone-Based Platform as Honeypot for Criminals Thousands of suspected criminals have been relying on the "Anom" encrypted communications platform to coordinate their efforts.

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Communications for a new business reality

OpenText Information Management

The last two years have been the ultimate use case for empathy-driven communications in customer experience management. The pressure is on to get every interaction right and … The post Communications for a new business reality appeared first on OpenText Blogs. A global pandemic.

Practice proactive communications using customer insights

OpenText Information Management

We’ve been discussing communication requirements that reflect a new business reality after years of pandemic-related upheaval. What does … The post Practice proactive communications using customer insights appeared first on OpenText Blogs.

LinkedIn + ZoomInfo Recruiter: Better Data for Better Candidates

Check out our latest ebook for a guide to the in-depth, wide-ranging candidate and company data offered by ZoomInfo Recruiter — and make your next round of candidate searches faster, more efficient, and ultimately more successful.

IDG survey: how marketing services firms are meeting communications challenges

OpenText Information Management

Entitled “Meeting the Challenges of Marketing Communications Delivery,” it provides insights into how the ad business is evolving their infrastructure to meet customer communication requirements.

Communication Is Key to CISO Success

Dark Reading

A panel of CISOs at the RSA Conference outlined what a successful first 90-day plan looks like, and it boiled down to effective communication and listening

Microsoft to Buy Nuance Communications for $19.7 Billion

Data Breach Today

on Monday announced it will acquire cloud-based speech technology and artificial intelligence vendor Nuance Communications in an all-cash transaction valued at $19.7 Deal Part of Effort to Provide Industry-Specific Cloud Offerings Microsoft Corp.

Crisis Communications: How to Handle Breach Response

Data Breach Today

The latest edition of the ISMG Security Report features an analysis of why transparent communication in the aftermath of a data breach pays off. Also featured: Mastercard on digital identity issues; building a more diverse and inclusive cybersecurity workforce

Evolving customer communications

OpenText Information Management

Targeted customer communications are a powerful way to increase engagement and build brand loyalty. Products Customer Experience ccm digital transformation Customer Experience Management notifications personalized communications assured delivery end-to-end CCM design to delivery

European Police Hack Encrypted Communication System

Data Breach Today

Cracking of EncroChat's Network Leads to Hundreds of Arrests in Organized Crime Crackdown European police gained access to messages sent via an encrypted cellular network, leading to the arrest of hundreds of alleged organized crime members, according to Europol

How to improve donor relations with personalized communication

OpenText Information Management

This communication is crucial to help patrons feel appreciated and to remind them of how much their contributions make a difference. Nonprofits … The post How to improve donor relations with personalized communication appeared first on OpenText Blogs.

Cisco fixed a critical arbitrary File Overwrite flaw in Enterprise Communication solutions

Security Affairs

Cisco fixed a critical vulnerability in the Cisco Expressway series and TelePresence Video Communication Server (VCS) products. The post Cisco fixed a critical arbitrary File Overwrite flaw in Enterprise Communication solutions appeared first on Security Affairs.

Enterprise communications at the speed of the cloud

OpenText Information Management

In a world full of disruptions and unexpected events, customer communications have never been so important. Customer Communications Customer Communications Management (CCM) customer experience management digital transformation Experience Cloud Experience Cloud CE 22.2

NSA releases guidance for securing Unified Communications and VVoIP

Security Affairs

The US National Security Agency (NSA) released guidance for securing Unified Communications/Voice and Video over IP Systems (VVoIP). NSA last week released guidance for securing their communication systems, specifically Unified Communications (UC) and Voice and Video over IP (VVoIP).

Mitigating Risk and Communicating Value in Multicloud Environments

Dark Reading

Protecting against risk is a shared responsibility that only gets more complex as you mix the different approaches of common cloud services

US Federal Communications Commission (FCC) warns of the rise of smishing attacks

Security Affairs

The Federal Communications Commission (FCC) warned Americans of the rising threat of smishing (robotexts) attacks. The post US Federal Communications Commission (FCC) warns of the rise of smishing attacks appeared first on Security Affairs.

How communications can power an experience-led transformation

OpenText Information Management

Customers crave predictive, personalized, and seamless experiences yet … The post How communications can power an experience-led transformation appeared first on OpenText Blogs. A new world demands a fresh approach The world has changed. What was good enough is not cutting it anymore.

Authenticating Communication Screenshots

eDiscovery Daily

However, screenshots are not a reliable form of authenticating digital communication. State of Texas exemplifies that communication screenshots are best utilized as supporting evidence rather than the foundation of an argument. [1]

Security Training: Moving on from Nick Burns Through Better Communication

eSecurity Planet

The post Security Training: Moving on from Nick Burns Through Better Communication appeared first on eSecurityPlanet. Twenty years ago, Saturday Night Live nailed a tendency in IT to be overly absorbed in tech-speak and to do a poor job of educating users.

What is CCM (Customer Communication Management)?

OpenText Information Management

Organizations need to have seamless and constant communication with their customers while also gaining insights into their needs. Customer Experience Services ccm customer communication management

Avoiding the Perils of Electronic Communications

Dark Reading

That's why an agile communications strategy is so important Twitter, Slack, etc., have become undeniably important for business today, but they can cause a lot of damage.

Understanding the Human Communications Attack Surface

Dark Reading

Companies should recognize that collaboration platforms aren't isolated, secure channels where traditional threats don't exist

Transitioning customer communications from paper to digital

OpenText Information Management

When it comes to customer communications, Millennials, we’re told, prefer text and social media messages to phone calls and email. So, OpenText teamed up with … The post Transitioning customer communications from paper to digital appeared first on OpenText Blogs.

Nuance Communications Breach Affected 45,000 Patients

Data Breach Today

Former Employee Allegedly Accessed Personal Data From Several Nuance Clients Speech recognition software vendor Nuance Communications says an unauthorized third party accessed one of its medical transcription platforms, exposing records for 45,000 people.

Secure communications in a post-PSTN world

OpenText Information Management

Secure File Exchange If … The post Secure communications in a post-PSTN world appeared first on OpenText Blogs. part 1, we discussed how British Telecom was phasing out the PSTN and ISDN networks that many businesses depend on, not by 2025, but with rolling deadlines across the country.

Trojan Shield, the biggest ever police operation against encrypted communications

Security Affairs

Trojan Shield operation: The FBI and Australian Federal Police ran an encrypted chat platform that was used by crime gangs and intercepted their communications. The secure devices don’t use phone number to communicate because the encrypted traffic it relayed via An0m’s central platform.

How Poor Communication Opens the Door to Ransomware and Extortion

Dark Reading

Organizations can no longer rely on traditional responses to ransomware

Learn how communications can transform the customer experience

OpenText Information Management

With 65 … The post Learn how communications can transform the customer experience appeared first on OpenText Blogs. The world has changed and so have customers’ expectations.

New Emergency Communications Plan Released by CISA

Dark Reading

The Cybersecurity and Infrastructure Security Agency's latest version of the National Emergency Communications Plan comes after a two-year process to improve the cybersecurity and flexibility of the nation's emergency communications

Invisible Pixel Patterns Can Communicate Data Covertly

Dark Reading

University researchers show that changing the brightness of monitor pixels can communicate data from air-gapped systems in a way not visible to human eyes

IRONSCALES Expands Product Offering Across Email, Communication Platforms

Dark Reading

New solutions protect customers from expanding threats to cybersecurity landscape

ToxicEye RAT exploits Telegram communications to steal data from victims

Security Affairs

The post ToxicEye RAT exploits Telegram communications to steal data from victims appeared first on Security Affairs. ToxicEye is a new Remote Access Trojan (RAT) that exploits the Telegram service as part of it command and control infrastructure.

Newly Discovered Malware Evades Detection by Hijacking Communications

eSecurity Planet

However, Symantec researchers concluded Daxin is particularly stealthy, with a powerful ability to communicate over hijacked TCP/IP connections. Multi-node Communications a New Tactic.

A secret weapon for effective workplace communication

DXC

Enterprise success in the digital economy is dependent in large part on the ability of employees to collaborate and communicate effectively. Digital Transformation Technology, Media & Entertainment, Telecommunications Workplace collaboration collaboration platforms communication Email phone remote workers Slack textIncreasingly, this means using digital tools to work with colleagues, customers, and business partners located remotely.

NIST Privacy Framework – The Communicate function

OpenText Information Management

In this segment, I’m going to focus on the Communicate function. And … The post NIST Privacy Framework – The Communicate function appeared first on OpenText Blogs. In the first blogs, we focused on the Identify, Govern, and Control functions of the NIST Privacy Framework.

How to center customer communications in your first-party data strategy

OpenText Information Management

Customer communications – like personalized emails, statements, messaging, and notifications – are key to the overall experience and the … The post How to center customer communications in your first-party data strategy appeared first on OpenText Blogs.

PurpleFox botnet variant uses WebSockets for more secure C2 communication

Security Affairs

Researchers warn of a new evolution of the PurpleFox botnet, operators included exploits and leverage WebSockets for C2 communication. This variant outstands for the use of WebSockets for communications.

Poor Communications Slowing DevOps Shift

Dark Reading

Existing functional silos are standing in the way of building a DevOps culture

Cracking Down on Criminals' Use of Encrypted Communications

Data Breach Today

An analysis of a crackdown on criminals' use of encrypted communications leads the latest edition of the ISMG Security Report. Also: a preview of ISMG's Healthcare Security and Legal & Compliance summits, including expert insights on vendor risk management