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Feds Disrupt Cyberattack Aimed at Pacific Communications

Data Breach Today

Target Was Submarine Cable Servers Covering 95% of Regional Telecommunications A branch of the U.S. Department of Homeland Security says that it stopped an international hacking group from launching a major cyberattack on an underground cable system's servers.

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Next-Gen Cyber Targets: Satellites and Communication

Data Breach Today

There will be a demand for more LEO-based satellites for low-power communication, and these satellites will require completely new kinds of security, says Krishnamurthy Rajesh of GreyOrange

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Encrypted Communications Network 'Anom' Was Sting Operation

Data Breach Today

FBI Developed Smartphone-Based Platform as Honeypot for Criminals Thousands of suspected criminals have been relying on the "Anom" encrypted communications platform to coordinate their efforts.

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How communications can fuel a customer-centric culture

OpenText Information Management

But the role of communications in achieving both strategic and customer experience objectives cannot be overlooked. Communications is at the heart of workplace culture and change. Culture eats strategy for breakfast – or does it?

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LinkedIn + ZoomInfo Recruiter: Better Data for Better Candidates

Check out our latest ebook for a guide to the in-depth, wide-ranging candidate and company data offered by ZoomInfo Recruiter — and make your next round of candidate searches faster, more efficient, and ultimately more successful.

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What quiet quitting means for your communications strategy

OpenText Information Management

It’s worth noting that quiet quitting is just a new name for an … The post What quiet quitting means for your communications strategy appeared first on OpenText Blogs. Much ink has been spilled on quiet quitting.

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Communications for a new business reality

OpenText Information Management

The last two years have been the ultimate use case for empathy-driven communications in customer experience management. The pressure is on to get every interaction right and … The post Communications for a new business reality appeared first on OpenText Blogs. A global pandemic.

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Drive holiday season sales with omnichannel communications

OpenText Information Management

As consumers spend more time on mobile devices, is your brand designing communications for the digital-first paradigm? Customer Experience Marketing & Communications Experience CXM omni-channel experience Omnichannel omnichannel messaging OpenText Exstream OpenText Notifications

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Microsoft to Buy Nuance Communications for $19.7 Billion

Data Breach Today

on Monday announced it will acquire cloud-based speech technology and artificial intelligence vendor Nuance Communications in an all-cash transaction valued at $19.7 Deal Part of Effort to Provide Industry-Specific Cloud Offerings Microsoft Corp.

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Communication Is Key to CISO Success

Dark Reading

A panel of CISOs at the RSA Conference outlined what a successful first 90-day plan looks like, and it boiled down to effective communication and listening

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Practice proactive communications using customer insights

OpenText Information Management

We’ve been discussing communication requirements that reflect a new business reality after years of pandemic-related upheaval. What does … The post Practice proactive communications using customer insights appeared first on OpenText Blogs.

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Evolving customer communications

OpenText Information Management

Targeted customer communications are a powerful way to increase engagement and build brand loyalty. Products Customer Experience ccm digital transformation Customer Experience Management notifications personalized communications assured delivery end-to-end CCM design to delivery

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Crisis Communications: How to Handle Breach Response

Data Breach Today

The latest edition of the ISMG Security Report features an analysis of why transparent communication in the aftermath of a data breach pays off. Also featured: Mastercard on digital identity issues; building a more diverse and inclusive cybersecurity workforce

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How Can Disrupting DNS Communications Thwart a Malware Attack?

Dark Reading

Malware eventually has to exfiltrate the data it accessed. By watching DNS traffic for suspicious activity, organizations can halt the damage

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IDG survey: how marketing services firms are meeting communications challenges

OpenText Information Management

Entitled “Meeting the Challenges of Marketing Communications Delivery,” it provides insights into how the ad business is evolving their infrastructure to meet customer communication requirements.

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European Police Hack Encrypted Communication System

Data Breach Today

Cracking of EncroChat's Network Leads to Hundreds of Arrests in Organized Crime Crackdown European police gained access to messages sent via an encrypted cellular network, leading to the arrest of hundreds of alleged organized crime members, according to Europol

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How to improve donor relations with personalized communication

OpenText Information Management

This communication is crucial to help patrons feel appreciated and to remind them of how much their contributions make a difference. Nonprofits … The post How to improve donor relations with personalized communication appeared first on OpenText Blogs.

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NSA releases guidance for securing Unified Communications and VVoIP

Security Affairs

The US National Security Agency (NSA) released guidance for securing Unified Communications/Voice and Video over IP Systems (VVoIP). NSA last week released guidance for securing their communication systems, specifically Unified Communications (UC) and Voice and Video over IP (VVoIP).

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Fuel digital customer journeys with hyper-personalized communications

OpenText Information Management

Communication is an essential ingredient when it comes to building strong customer relationships. Take yours to the next level by transforming customer communications into exceptional experiences. introduces new capabilities to improve digital-first communications.

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Enterprise communications at the speed of the cloud

OpenText Information Management

In a world full of disruptions and unexpected events, customer communications have never been so important. Customer Communications Customer Communications Management (CCM) customer experience management digital transformation Experience Cloud Experience Cloud CE 22.2

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Cisco fixed a critical arbitrary File Overwrite flaw in Enterprise Communication solutions

Security Affairs

Cisco fixed a critical vulnerability in the Cisco Expressway series and TelePresence Video Communication Server (VCS) products. The post Cisco fixed a critical arbitrary File Overwrite flaw in Enterprise Communication solutions appeared first on Security Affairs.

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Authenticating Communication Screenshots

eDiscovery Daily

However, screenshots are not a reliable form of authenticating digital communication. State of Texas exemplifies that communication screenshots are best utilized as supporting evidence rather than the foundation of an argument. [1]

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How communications can power an experience-led transformation

OpenText Information Management

Customers crave predictive, personalized, and seamless experiences yet … The post How communications can power an experience-led transformation appeared first on OpenText Blogs. A new world demands a fresh approach The world has changed. What was good enough is not cutting it anymore.

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US Federal Communications Commission (FCC) warns of the rise of smishing attacks

Security Affairs

The Federal Communications Commission (FCC) warned Americans of the rising threat of smishing (robotexts) attacks. The post US Federal Communications Commission (FCC) warns of the rise of smishing attacks appeared first on Security Affairs.

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Avoiding the Perils of Electronic Communications

Dark Reading

That's why an agile communications strategy is so important Twitter, Slack, etc., have become undeniably important for business today, but they can cause a lot of damage.

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What is CCM (Customer Communication Management)?

OpenText Information Management

Organizations need to have seamless and constant communication with their customers while also gaining insights into their needs. Customer Experience Services ccm customer communication management

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Cisco fixed two high-severity bugs in Communications, Networking Products

Security Affairs

Cisco fixed high-severity flaws in some of its networking and communications products, including Enterprise NFV, Expressway and TelePresence. The post Cisco fixed two high-severity bugs in Communications, Networking Products appeared first on Security Affairs.

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Mitigating Risk and Communicating Value in Multicloud Environments

Dark Reading

Protecting against risk is a shared responsibility that only gets more complex as you mix the different approaches of common cloud services

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Transitioning customer communications from paper to digital

OpenText Information Management

When it comes to customer communications, Millennials, we’re told, prefer text and social media messages to phone calls and email. So, OpenText teamed up with … The post Transitioning customer communications from paper to digital appeared first on OpenText Blogs.

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Nuance Communications Breach Affected 45,000 Patients

Data Breach Today

Former Employee Allegedly Accessed Personal Data From Several Nuance Clients Speech recognition software vendor Nuance Communications says an unauthorized third party accessed one of its medical transcription platforms, exposing records for 45,000 people.

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Understanding the Human Communications Attack Surface

Dark Reading

Companies should recognize that collaboration platforms aren't isolated, secure channels where traditional threats don't exist

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Secure communications in a post-PSTN world

OpenText Information Management

Secure File Exchange If … The post Secure communications in a post-PSTN world appeared first on OpenText Blogs. part 1, we discussed how British Telecom was phasing out the PSTN and ISDN networks that many businesses depend on, not by 2025, but with rolling deadlines across the country.

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Trojan Shield, the biggest ever police operation against encrypted communications

Security Affairs

Trojan Shield operation: The FBI and Australian Federal Police ran an encrypted chat platform that was used by crime gangs and intercepted their communications. The secure devices don’t use phone number to communicate because the encrypted traffic it relayed via An0m’s central platform.

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Security Training: Moving on from Nick Burns Through Better Communication

eSecurity Planet

The post Security Training: Moving on from Nick Burns Through Better Communication appeared first on eSecurityPlanet. Twenty years ago, Saturday Night Live nailed a tendency in IT to be overly absorbed in tech-speak and to do a poor job of educating users.

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New Emergency Communications Plan Released by CISA

Dark Reading

The Cybersecurity and Infrastructure Security Agency's latest version of the National Emergency Communications Plan comes after a two-year process to improve the cybersecurity and flexibility of the nation's emergency communications

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Invisible Pixel Patterns Can Communicate Data Covertly

Dark Reading

University researchers show that changing the brightness of monitor pixels can communicate data from air-gapped systems in a way not visible to human eyes

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Poor Communications Slowing DevOps Shift

Dark Reading

Existing functional silos are standing in the way of building a DevOps culture

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How Poor Communication Opens the Door to Ransomware and Extortion

Dark Reading

Organizations can no longer rely on traditional responses to ransomware

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Learn how communications can transform the customer experience

OpenText Information Management

With 65 … The post Learn how communications can transform the customer experience appeared first on OpenText Blogs. The world has changed and so have customers’ expectations.

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ToxicEye RAT exploits Telegram communications to steal data from victims

Security Affairs

The post ToxicEye RAT exploits Telegram communications to steal data from victims appeared first on Security Affairs. ToxicEye is a new Remote Access Trojan (RAT) that exploits the Telegram service as part of it command and control infrastructure.