Getting Customer Communications Right in Times of Coronavirus
HL Chronicle of Data Protection
MARCH 24, 2020
With all of the cancellations, postponements, and alternative arrangements that are required as a result of this global crisis, plus the special desire of all retail, travel, and other consumer-facing businesses to stay in touch with their customers, many organisations face the critical challenge of getting to grips with the legal rules that apply to those unsolicited communications and interactions. Across the world, large retail stores and small businesses alike are shutting their doors.