Retail execution with SAP DAM

OpenText Information Management

The battle is called retail execution. Securing shelf space is not cheap and persuading retailers to take your products means convincing them your product is … The post Retail execution with SAP DAM appeared first on OpenText Blogs. Customer Experience Management Enterprise Content Management Information Management Omni-Channel cem dam digital asset management Hybris OpenText Retail Execution SAP SAP Customer Experience SAP DAM

Digital transformation in retail

OpenText Information Management

Digital transformation can deliver incredible results but some organizations can be blinded by the potential of digital technologies and miss the important … The post Digital transformation in retail appeared first on OpenText Blogs.

Shifts in the Retail Fraud Landscape

Data Breach Today

has transformed the card fraud landscape, with a major shift to online channels, says Shamoun Siddiqui, CISO at retailer Neiman Marcus Shamoun Siddiqui, CISO at Neiman Marcus, Highlights Emerging Fraud Schemes The rollout of EMV in the U.S.

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Four important questions that AI can help retailers answer

OpenText Information Management

In my previous blog, I looked at how quickly Artificial Intelligence (AI) is rapidly becoming a part of the retail experience. So, where can AI most help retailers?

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Are Data Breaches the New Reality for Retail?

Thales Data Security

As digital transformation takes hold, the retail industry is under siege from cyber criminals and nation states attempting to steal consumers’ personal information, credit card data and banking information. retailers experiencing a breach in the last year.

Collaboration (not cost) must drive supplier relations in retail

OpenText Information Management

The relationship between retailers and suppliers has not always been the greatest. The drive for the best possible prices has led to retailers failing to receive the optimum value from their supply chain.

Facial Recognition Is Coming to Retail

Schneier on Security

anonymity facerecognition privacy retailSummary article.

How data breaches are affecting the retail industry

IT Governance

Only time will tell – and we may not have to wait long – but in the meantime, what is the impact of data breaches in the retail industry, and what needs to be done to mitigate them? Despite the prospect of fines and other penalties, many retailers are still not PCI-compliant.

Leading Malaysian retail chain digitally transforms accounts payable operations

OpenText Information Management

For one of Malaysia’s largest retail chains, the answer was to leverage the OpenText™ Suite for SAP®. With 78 retail stores in Malaysia, Mydin Mohamed Holdings Berhad (MYDIN) is a household name.

GDPR. Forget bitcoin, data is the new currency of retail

OpenText Information Management

Forget bitcoin, data is the new currency of retail appeared first on OpenText Blogs. Compliance B2B B2B Commerce Data data privacy data protection EIM GDPR gdpr readiness General Data Protection Regulation new business models personal data retail

How my Apple Watch gave me a window into a world of IoT in Retail

OpenText Information Management

So far, the Retail sector has been slow to embrace IoT but it’s beginning to happen. Buying an Apple … The post How my Apple Watch gave me a window into a world of IoT in Retail appeared first on OpenText Blogs. Analytics B2B Integration Business Network Customer Experience Management Omni-Channel Supply Chain Customer Experience internet of things IoT retail supply chain supply chain collaboration

Putting AI-enhanced analytics at the heart of retail customer experience

OpenText Information Management

The cell had worked out this was a trip … The post Putting AI-enhanced analytics at the heart of retail customer experience appeared first on OpenText Blogs. Last Sunday, my husband and I went to visit our daughter.

Retail Sector Second-Worst Performer on Application Security

Dark Reading

A "point-in-time" approach to PCI compliance could be one reason why so many retailers appear to be having a hard time

Number of Retailers Impacted by Breaches Doubles

Dark Reading

The retail race for digital transformation is being run without the safety of security measures

Information Security and Compliance Through the Prism of Healthcare and Retail

AIIM

Let’s explore how these concepts relate to two specific industries – healthcare and retail. 2 -- Retail provides useful lessons in the importance of decentralized capture and the security challenges it creates. Retail companies must manage a host of documents, including end of day reports, merchandising setups, customer invoices and even shelf and name tags, which makes scanning and capture a particularly good fit for retail companies.

Magecart cybercrime group stole customers’ credit cards from Newegg electronics retailer

Security Affairs

Magecart hackers have stolen customers’ credit card data from the computer hardware and consumer electronics retailer Newegg. behind the Ticketmaster and British Airways data breaches has now victimized popular computer hardware and consumer electronics retailer Newegg.

GDPR – the facts and what it means for the retail sector

IT Governance

There are many opportunities within retail, leisure and hospitality for tailored offers and promotions to improve business. For those in the retail, leisure and hospitality sectors, this has implications for loyalty schemes, as well as for communicating offers, events and promotions. If you’d value a conversation, call the team on +44 (0)333 800 7000 or email our retail sector team for expert advice suited to your business. EU GDPR Retail GDPR GDPR compliance

Hunton Publishes Retail Year in Review

Hunton Privacy

On January 18, 2018, Hunton & Williams LLP’s retail industry lawyers, composed of more than 100 lawyers across practices, released their annual Retail Year in Review publication. The Retail Year in Review includes several articles authored by our Global Privacy and Cybersecurity lawyers, and touches on many topics of interest including blockchain, ransomware, cyber insurance and the Internet of Things.

Securing Retail Networks for an Omnichannel Future

Dark Reading

Retailers who haphazardly move to digital from a brick-and-mortar environment can leave their businesses open to significant cybersecurity vulnerabilities. Here's how to avoid the pitfalls

Malware on SHEIN Servers Compromises Data of 6.4M Customers

Threatpost

Breach Vulnerabilities data breach retail retail breach SHEINA data breach targeting women's apparel giant SHEIN occurred between June and August 2018.

Crooks claim to have stolen 20k customer records from Superdrug cosmetics retailer

Security Affairs

Hackers claim to have stolen the personal details of almost 20,000 Superdrug customers who shopped online at the cosmetics retailer. The post Crooks claim to have stolen 20k customer records from Superdrug cosmetics retailer appeared first on Security Affairs.

Listen, retailers, brands: Don't ignore voice shopping

Information Management Resources

Amazon.com said that, over the holiday shopping weekend, its Echo Dot home voice assistant was the best-selling item across its entire product catalog. Customer experience Artificial intelligence Machine Learning

From retail to real estate: Reinventing industries with public data

Information Management Resources

The new world of public information - where the data is fast, accessible and cheap (or free) - is revolutionizing the way many firms learn, grow and compete. Customer experience Customer data Data management

Optimizing Analytics in Retail with Geospatial Data

Perficient Data & Analytics

With the abundance of location data generated from smart phones and connected devices, the potential of geospatial data has expanded dramatically, especially in the retail industry. At a basic level, geospatial data better enables retail organizations to focus marketing and promotions at target customers. Which of our retail outlets are accessible for these customers? Interactive maps with linked reporting are provided to visualize retail proximity analysis.

Amazon's retail managers cede power to the data scientists

Information Management Resources

The people who command six-figure salaries to negotiate multimillion-dollar deals with major brands are being replaced by software that predicts what shoppers want and how much to charge for it. Robotics Artificial intelligence Customer-centricity Amazon

Ramnit's Holiday Shopping Spree: Retailers & E-commerce

Dark Reading

This past season, the authors of a traditional banking Trojan focused on what people do between Thanksgiving and New Year's Day: shop, eat, check their bank account, and entertain

Retailers want more insights from point-of-sale data

Information Management Resources

Pressured to justify their on-shelf presence, brands are turning to POS data to better forecast sales, improve promotional effectiveness, and reduce out of stocks, says Eric Green. Point-of-sale Mobile point-of-sale Customer data

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Google and Mastercard cut a secret deal to track retail sales data

Information Management Resources

For the past year, select Google advertisers have had access to a potent new tool to track whether the ads they ran online led to a sale at a physical store in the U.S. That insight came thanks in part to a stockpile of Mastercard transactions that Google paid for. Customer data Data privacy Google

Personalizing the experience: One size doesn’t fit all

OpenText Information Management

Personalization is radically changing the face of retail, both online and in store. In a previous blog, I wrote about the importance of personalizing the customer experience.

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POS Malware Found at 160 Applebee’s Restaurant Locations

Threatpost

Malware Vulnerabilities Applebee's malware point of sale systems POS breach POS malware retail Retail SecurityMalware found on POS systems at Applebee's restaurants potentially stole customer credit card information.

Most Retailers Haven't Fully Tested Their Breach Response Plans

Dark Reading

More than 20% lack a breach response plan altogether, a new survey shows

Retailers must upgrade online credit card processing security by June 30

Data Protection Report

By June 30, 2018, retailers accepting digital (online) credit card transactions must cease using encryption protocols known as SSL or TLS 1.0. Retailers must transition to TLS 1.1 Retailers who had previously upgraded their on-premises equipment with credit card chip readers have probably already seen fraudulent credit card charges decrease. Retailers using third-party processors should check to make sure the processor will meet the deadline.

Fear the Retailer: Forever 21 Hacked as Black Friday Approaches

eSecurity Planet

The company doesn't yet know how many locations were affected

Magecart Strikes Again, Siphoning Payment Info from Newegg

Threatpost

Breach Web Security data breach electronics retailer magecart newegg payment card skimmer website compromiseThe incident, hard on the heels of the British Airways breach, shows that Magecart is quickly evolving and shows no signs of slowing down.

Retail and Hospitality Breaches Declined Over Past 2 Years

Dark Reading

A drop in publicly disclosed breaches for the two industries is due in part to fewer point-of-sale breaches

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Insurance data is a value-add in healthcare M&A frenzy

Information Management Resources

Retailers mull acquisition of health insurers, with their information assets and analytics prowess as potential prizes. Insurance M&A Integrations Pharmacy benefit management Retail industry Patient engagement

UK ICO Issues Unprecedented Fine Against Mobile Phone Retailer for Lax Security

Hunton Privacy

On January 8, 2017, the UK Information Commissioner (“ICO”) issued an unprecedented monetary penalty of £400,000 against British mobile phone retailer, The Car Phone Warehouse Limited. Following an attack on their system in 2015, the ICO found that the company had failed to take adequate steps to protect the personal data it held on its system.

Has the cause of the BA data breach been identified?

IT Governance

Magecart is known to attack online retailers across the globe using malicious JavaScript, so the BA breach seems to chime with its modus operandi, although we may have to wait several months for the formal investigations to be completed.

Vendor compliance management is more than just a compliance manual

OpenText Information Management

In the retail sector, vendor compliance programs exist to reduce the time and effort it takes get the product to customers. To help reduce “time to customer”, retailers publish vendor compliance manuals with standards and expectations for doing business with them. B2B Integration Business Network retail vendor compliance webinar

Bristol Airport systems offline in suspected ransomware attack

IT Governance

Cyber Security Retail e-learning phishing RansomwareAnother day, another cyber attack. This time it’s Bristol Airport.

Dixons Carphone reveals data breach affecting 5.9 million customers

The Guardian Data Protection

Consumer electronics retailer apologises and says there is currently no evidence of fraud Dixons Carphone has revealed a major breach of data involving unauthorised access to 5.9 The consumer electronics retailer said it had detected an attempt to compromise the cards in a processing system at Currys PC World and Dixons Travel, but said there was no evidence of any fraud as a result of the incident.

Heathrow Airport fined £120,000 for data breach

IT Governance

BreachReady Cyber Security Data Protection EU GDPR Retail Staff Awareness Training data breach data breach reporting staff training

British Airways breach affects 380,000 customers

IT Governance

Cyber Security RetailBritish Airways has apologised after the personal and financial information of more than 380,000 customers was compromised in a “sophisticated, malicious criminal attack”.