10 Tools & Tips to Promote Self Service in B2C

Cllax

Self-help is the best help. It reduces reliance on others, making one self-sufficient – one of the major reasons why customers today prefer self-help more than anything else to address. Guest Post

B2C 28

Using blockchain to combat counterfeiting in manufacturing

CGI

Product authenticity plays a huge role in assuring consumer confidence for B2B and B2C businesses. Using blockchain to combat counterfeiting in manufacturing.

B2C 80
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B2B CRM Systems: Benefits, Features, and Real Examples

Cllax

Both B2C and B2B companies need effective customer relationship management systems. However, the content and features of these CRMs will be different, as each business type has its specifics. Thus, Guest Post

B2C 32

Are you prepared for the French eInvoicing mandate starting in 2023?

OpenText Information Management

Starting in 2023, new eInvoicing and eReporting obligations will apply to business-to-government (B2G) and business-to-business (B2B) transactions, including cross-border B2B and domestic business-to-consumer (B2C) transactions.

B2B 63

MY TAKE: How consumer-grade VPNs are enabling individuals to do DIY security

The Last Watchdog

I’ve since discovered that there’s a heck of a lot going on in the B2C VPN space. The top B2C VPNs proved to be very clever and effective at differentiating themselves from one another and very successful at marketing their services. The leading B2C VPNs all recognize this and have begun promoting the use of personal VPNs as, essentially, a DIY security tool. Other B2C VPNs are logically promoting and developing a wide array of security-related functionalities.

B2C 158

The importance of consumer IAM in the world of the ‘digital-savvy’ customer

OpenText Information Management

Consumer Identity and Access Management (CIAM), also known as B2C IAM, is still relatively new but it is rapidly becoming a ‘must have’ for any customer-focused business. It sets the foundation for an enterprise to deliver great customer experiences while creating the ideal balance between convenience and security. In the first of our CIAM blog … The post The importance of consumer IAM in the world of the ‘digital-savvy’ customer appeared first on OpenText Blogs.

B2C 63

Cyber Defense Magazine – July 2020 has arrived. Enjoy it!

Security Affairs

Cyber Defense Magazine July 2020 Edition has arrived. We hope you enjoy this month’s edition…packed with over 165 pages of excellent content.

B2C 79

GUEST ESSAY: Here’s how Secure Access Service Edge — ‘SASE’ — can help, post Covid-19

The Last Watchdog

About the essayist: Postan is the former SEO and Content Director of Outbrain, and previously worked in the gaming, B2C and B2B industries for more than a decade. One legacy of the ongoing global pandemic is that companies now realize that a secured and well-supported remote workforce is possible. Recently, the University of Illinois and the Harvard Business School conducted a study, and 16% of companies reported switching their employees to work at home from offices at least twice a week.

Access 146

Succeeding at the Game of Work Depends on Excelling at Data Management

AIIM

Success in the marketplace for all businesses, whether B2B or B2C, requires understanding your customers, understanding how they want to interact with your company, and delivering the information they want, when they want it. Companies are dealing with more data than ever before.

B2C 90

The Local Business and Government Digital Marketing Dilemma — Top Eight Strategies in Virginia Emerging Into the Post-COVID era 2021

Interactive Information Management

Particularly the B2B, B2G, online B2C and nonprofit communities?

B2C 52

Cyber Defense Magazine – August 2020 has arrived. Enjoy it!

Security Affairs

Cyber Defense Magazine august 2020 Edition has arrived. We hope you enjoy this month’s edition…packed with over 147 pages of excellent content.

B2C 80

A Proposition to Drive E-Tail Scanner Sales

Info Source

Maybe the issue is that Textract is more of an AWS/B2B play than a B2C play like you get more commonly with the Amazon marketplace.

Sales 56

Everyone Needs Master Data Management (MDM), But Don’t Call It That

Reltio

How can you increase cross and upsell in a B2C Loyalty Management use case if you can’t connect Customer, Product and possibly also Location (retail outlet)? Everyone Needs Master Data Management (MDM), But Don’t Call It That.

MDM 83

Cyber Defense Magazine ? July 2020 has arrived. Enjoy it!

Security Affairs

Cyber Defense Magazine June 2020 Edition has arrived. We hope you enjoy this month’s edition…packed with over 165 pages of excellent content. Cyber Defense Magazine June 2020 Edition has arrived. Tips, tricks, ideas, secrets and insider information on the best practices in cybersecurity.

B2C 56

Trying to tackle Big Data: European Union launches draft Data Act

Data Matters

Complementing the above proposals, the Data Act is aimed at giving individuals and businesses more control over their data; it regulates data sharing between business to consumer ( B2C ), business to business ( B2B ) and business to government ( B2G ).

How to Tackle the Information Chaos Problem

AIIM

In a B2C environment these requirements are driven by the end customer, meaning the bank customer who applies for a mortgage – expectation is to have this completed in 30 minutes. Profitability impact is caused by slow, inefficient processes; a transaction with multiple manual steps consumes labor, impacts order to cash and in a B2C environment also impacts the customer satisfaction due to delays and errors.

B2C 65

How to Choose the Right Access Management, Authentication and SSO Solution

Thales Cloud Protection & Licensing

Just because an access management vendor can support B2C, B2C and a wide range of other use cases doesn’t necessarily mean it is the right solution for your organization. How to Choose the Right Access Management, Authentication and SSO Solution. sparsh. Thu, 11/19/2020 - 06:33.

Cloud 62

Now is the Time for “Moments-Based Marketing”

Reltio

The shift to online commerce since the start of the pandemic in the US - both in B2C and B2B - has been dizzying. Have a moment? That’s exactly what your customers want.

NEW TECH: Cequence Security launches platform to shield apps, APIs from malicious botnets

The Last Watchdog

Thus, what we’re experiencing today is the blossoming of B2B and B2C commerce transacted digitally. Cyber criminals are deploying the very latest in automated weaponry, namely botnets, to financially plunder corporate networks. The attackers have a vast, pliable attack surface to bombard: essentially all of the externally-facing web apps, mobile apps and API services that organizations are increasingly embracing, in order to stay in step with digital transformation.

B2C 101

Cookies and Layer Cakes - How an Increased Focus on First-Party Data Could Be the Recipe for Success in Delivering an Amazing Omnichannel Customer Experience.

Reltio

This has huge implications for advertisers and content publishers alike but, from a data management point of view, for B2B and B2C organisations the good news is that first-party cookies are not going away.

Reltio Advances in Gartner Magic Quadrant for MDM Solutions

Reltio

Gartner points to Reltio’s “market momentum,” “real-time B2B and B2C,” and a “mature cloud offering” as Strengths. The moment Reltio and other providers of master data management ( MDM ) software have waited more than seven months for arrived last Thursday.

MDM 83

What’s New in Reltio Connected Data Platform Release 2022.2

Reltio

Whether it's B2C or B2B engagement, customers, vendors, and suppliers all expect real-time experiences. I’m really excited to share our latest innovations in the 2022.2

MDM 52

FIRST SANCTION OF AN ONLINE SHOES COMPANY BY CNIL ACTING AS A LEAD AUTHORITY FOR SEVERAL INFRINGEMENTS TO GDPR REQUIREMENTS

DLA Piper Privacy Matters

The CNIL also decided to publish this decision due to the importance and severity of the infringement concerning the employees and the nature of the concerned data, and given that SPARTOO is involved in a B2C e-commerce activity. By Denise Lebeau-Marianna and Yaël Hirsch.

FRANCE: New cooperation agreement between the CNIL and DGCCRF

DLA Piper Privacy Matters

B2C businesses will need to be more careful than ever in the way they collect and process consumer personal data, the way they inform them of such processing, etc. By Denise Lebeau-Marianna and Caroline Chancé.

B2C 40

Reltio Named a Leader in the 2021 Forrester Wave™ Report for MDM

Reltio

We deliver this 360-view capability for any entity, person, organization, product, and location for B2B and B2C environments with out-of-the-box data models and solution accelerators. Your data fuels your business and your digital transformation.

MDM 82

It's One DataPoint. But It Ain't Great for PPC

John Battelle's Searchblog

For background, our agency manages search for over 100 clients, mostly online retailers, mostly B2C. A reader sent me this : In September, we reported online sales were holding steady across our client base. As November begins, the situation has become bleaker. Across much of our client base, we see significant signs of the economic slowdown. Our clients spend about $100 million combined on paid search clicks annually.

B2C 40

The death of duplicate data spending

Collibra

In a large B2B or B2C enterprise, hundreds of thousands of dollars are wasted on redundant third-party data purchase every year. What is third-party data duplication? Most companies are already leveraging their operational and transactional data for generating valuable insights.

B2C 56

How to Win Customers and Drive Loyalty With Data

Reltio

Instead of thinking about B2B or B2C, think H2H: Human to Human. Do you find yourself wondering how to win customers in this hyper-competitive, always-on era? You're not alone.

MDM 55

Subject Matter Experience And Product Quality Are Dead

Reltio

If an organization’s data infrastructure is not set up to collect and anticipate product failures, innovate into new product adaptations and learn from poor service experiences, B2B and B2C customers alike can quickly move on to alternative vendors or more costly channels.

B2C 52

Data Breach Today - Untitled Article

Data Breach Today

If you want to generate B2B leads make sure you are not generating B2C leads. 18 Best 2018 B2B Lead Generation Strategies For Marketers. Have you yet planned your best 2018 B2B lead generation strategies? Well if you have not until now then you should probably know that when it comes to B2B lead Generation, 2018 is going to become the lifeblood of modern sales process. With loads of strategies to choose from, it has become very challenging for businesses to survive the competition.

B2B 165

Say Goodbye to Legacy MDM, Say Hello to Reltio to Power Connected Customer Experiences

Reltio

Connected Customer 360 Profiles are enriched with 1000s of attributes including: Relationships: among B2C and B2B customers, between customers and employees (eg.

Data Advances Communication Service Provider Innovations

Reltio

If you know more about a customer (B2B or B2C) you’ll know more about how to retain their business and make it profitable. .

Nation-State-Sponsored Attacks: Not Your Grandfather’s Cyber Attacks

Data Matters

The insidiousness and reiterative nature of these attacks could pose significant risk for small businesses, as well as B2B and B2C corporations that may sell or distribute devices to businesses and consumers.

Building a Data-Driven Business Model

Information Matters

This plays to the strengths of B2B and B2C information-based products; consumers are generally unwilling to pay for information while businesses will do so if there is a commercial value to it. Data-Driven Business Models. Although we are awash with data, making money from it is not always straightforward. Low barriers to entry and the commoditization of many data sources mean that creating and then sustaining a profitable data-driven business model is a considerable challenge.

B2C 40

8 Interesting Predictions for the Intelligent Information Capture Market in 2022

Info Source

This trend also impacts how end customers communicate and interact in B2B and B2C environments, which is increasingly digital and involves a diverse set of input channels and formats.

How Telcos are embracing data to become the back-end infrastructure for organizations

Reltio

If you know more about a customer (B2B or B2C) you’ll know more about how to retain their business and make it profitable. Recently, I had the privilege of interviewing one of Reltio's esteemed partners, Sarit Bose at Cognizant about IoT, 5G, and expansion of the industry.

B2B 52

Have you forgotten the right to be forgotten?

CGI

Respondents to the survey were typically working in a B2B industry rather than B2C and may have different expectations of the potential number of SARs. Automating SAR fulfilment: The decision to automate SAR processing may have depended on your estimate of requests and whether you are primarily in B2B or B2C. Have you forgotten the right to be forgotten? shobana.lv@cgi.com. Thu, 09/27/2018 - 06:35.

B2C 40

Humanizing utility assets: A new approach to using assets to drive automation

CGI

Such a framework will enable you to look at each element of the entire process, whether it is M2M, machine-to-person (M2P), person-to-machine (P2M), or B2C to optimize each of the separate steps, while still maintaining a view of the whole chain. Humanizing utility assets: A new approach to using assets to drive automation. pallavi.m@cgi.com. Wed, 12/05/2018 - 00:35.

8 Interesting Predictions for the Intelligent Information Capture Market in 2022

Info Source

This trend also impacts how end customers communicate and interact in B2B and B2C environments, which is increasingly digital and involves a diverse set of input channels and formats.

Is Your Customer Experience Future-Ready?

Reltio

White Paper: The Golden Path to B2C Customer 360 – What We Learned from World’s Largest Retail & Consumer Brands. Ankur Gupta, Sr. Product Marketing Manager, Reltio. Are your customers demanding and want only the best? I guess the question is redundant. Customers are always demanding and we must deliver to top those expectations. Besides the usual suspects of value for money and best deals, it’s the unique experience that drives today’s customers.