Customer Experience, Mining, Security and Video

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Customer Experience

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Part 1: OMG! Not another digital transformation article! Is it about understanding the business drivers?

ARMA International

SEPTEMBER 13, 2021

Techopedia (2021) defines a CSP as “a software environment where users can collaborate as well as create and work on different types of content such as text, audio and video pieces. Customer Data Platforms (CDP). Digital Experience Platforms (DXP). A good digital experience can underpin a good customer experience.

Digital transformation

Digital transformation Blockchain IT Computer and Electronics

Part 2: OMG! Not another digital transformation article! Is it about the evolution from RIM to Content Services?

ARMA International

SEPTEMBER 22, 2021

How will organizations use so-called “vaccine passports” related to employees and customers and how will organizations secure their protected health information (PHI) in response to changing health directives? Customer Experience (CX). In the age of DT, organizations must ensure memorable experiences for their customers.

Digital transformation

Digital transformation Content services IT e-Discovery

Information Management Today

Part 1: OMG! Not another digital transformation article! Is it about understanding the business drivers?

Part 2: OMG! Not another digital transformation article! Is it about the evolution from RIM to Content Services?

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