What’s holding back operational excellence in the utility sector?

OpenText Information Management

Once upon a time, the utility industry was a relatively simple place to be. It was all about the safe and consistent generation and distribution of energy with good capacity planning, minimal outages and happy customers.

Utilities, Energy Sector Attacked Mainly Via IT, Not ICS

Threatpost

Critical Infrastructure administrative credentials attack behaviors data exfiltration energy sector ICS Industrial Control Systems Spying the report utilities vectraStealing administrative credentials to carry out months-long spy campaigns is a top threat.

IT 70

Enterprise asset management puts focus on content for energy companies

OpenText Information Management

Assets are the lifeblood of the energy industry. Effectively harnessing the data and information within the … The post Enterprise asset management puts focus on content for energy companies appeared first on OpenText Blogs.

Five technology trends driving the energy sector in 2019

OpenText Information Management

In the energy sector, it’s not just change that organizations must prepare for – it’s the speed of change. By early this … The post Five technology trends driving the energy sector in 2019 appeared first on OpenText Blogs.

Is customer engagement the answer to the ‘existential threat’ facing Utility companies?

OpenText Information Management

Enhanced customer engagement was shown to be the top outcome that UK Utility companies looked for from their digital transformation initiatives. That’s according to research that has just been completed by Utility Week and OpenText™. This blog looks at the reason that customer engagement is so important for the industry and whether a fresh perspective … The post Is customer engagement the answer to the ‘existential threat’ facing Utility companies?

Utilities Digital Journey Insights (Part 5): Utilities decentralize organizational models to meet consumer needs

CGI

Utilities Digital Journey Insights (Part 5): Utilities decentralize organizational models to meet consumer needs. To address these key challenges, utilities are moving toward decentralizing their organizational structures.

Utilities Digital Journey Insights (Part 4): Utilities’ pursuit of new business models accelerates

CGI

Utilities Digital Journey Insights (Part 4): Utilities’ pursuit of new business models accelerates. Some utilities even provide vehicle-to-grid services and home energy management systems to help consumers manage their electricity usage.

NERC $10,000,000 Fine of Public Utility Highlights the Need for Cybersecurity Preparedness and CIP Compliance Programs

Data Matters

On January 25, 2019, the North American Electric Reliability Corporation (“NERC”) asked the Federal Energy Regulatory Commission (“FERC”) to approve a settlement issuing a record $10 million fine against an unidentified utility resulting from violations of critical infrastructure protection standards (“CIP”) occurring mostly between 2015 and 2018 (referred to hereafter as the “Settlement Agreement”). Cybersecurity Energy Enforcement Information Security National Security

Dept. of Energy announced the Liberty Eclipse exercise to test electrical grid against cyber attacks

Security Affairs

This is the first time the Department of Energy will test the electrical grid’s ability to recover from a blackout caused by cyberattacks. “Utilities can’t just flip a few switches to bring the lights on following a major shutdown.

Delivering on the benefits of data: How utilities can get the first-mover advantage

CGI

Delivering on the benefits of data: How utilities can get the first-mover advantage. With the energy transition underway, there is a similar bold “rethink” taking place in the way energy companies view solutions, particularly around managing data.

Embracing digital technologies to build a low-carbon society: Are local energy communities the answer?

CGI

Embracing digital technologies to build a low-carbon society: Are local energy communities the answer? Are local energy communities the answer? The current energy system is demand led and is a centralized top-down system—essentially one-way traffic from production to consumption.

The energy sector's perfect storm

Collaboration 2.0

The energy sector has never looked more interesting - can the staid utility industry embrace the digital transformation strategic models required to stay relevant or will they be crushed in the emerging battle between tech and energy companies

Department of Energy Announces New Efforts in Energy Sector Cybersecurity

Hunton Privacy

On May 14, 2018, the Department of Energy (“DOE”) Office of Electricity Delivery & Energy Reliability released its Multiyear Plan for Energy Sector Cybersecurity (the “Plan”). The Plan is significantly guided by DOE’s 2006 Roadmap to Secure Control Systems in the Energy Sector and 2011 Roadmap to Achieve Energy Delivery Systems Cybersecurity. Multiyear Plan for Energy Sector Cybersecurity. energy sector. electric utilities participate in CRISP.

Next-gen, real-time data exchanges will power the energy industry

CGI

Next-gen, real-time data exchanges will power the energy industry. Now in its eighth year, the event brings together global energy experts and influencers to debate and discuss the future of central market operations. sonya.balasubr…. Wed, 05/01/2019 - 22:32.

How utilities are getting creative to find new revenue streams

CGI

How utilities are getting creative to find new revenue streams. The utilities industry is undergoing a paradigm shift. This year’s findings reveal that 57% of our utility clients view increasing investments in new products and services as key to addressing regulatory reforms.

The energy sector's perfect storm

Collaboration 2.0

The energy sector has never looked more interesting - can the staid utility industry embrace the digital transformation strategic models required to stay relevant or will they be crushed in the emerging battle between tech and energy companies?

'Cyber blindspot' threatens energy companies spending too little

Information Management Resources

Amid rising threats, utilities are now spending less than 0.2 percent of their revenue on cybersecurity, at least a third less than financial institutions. Cyber security Data security Cyber attacks

The energy sector's perfect storm

Collaboration 2.0

The energy sector has never looked more interesting - can the staid utility industry embrace the digital transformation strategic models required to stay relevant or will they be crushed in the emerging battle between tech and energy companies?

European Utility Week 2018: Top 5 takeaways and the call to ‘journey together’

CGI

European Utility Week 2018: Top 5 takeaways and the call to ‘journey together’. This ancient African proverb sums up, quite accurately, the sentiment at the recently concluded European Utility Week (EUW) 2018. Blockchain is enabling the “democratization” of energy.

Humanizing utility assets: A new approach to using assets to drive automation

CGI

Humanizing utility assets: A new approach to using assets to drive automation. Even in regions with no or low competition, the business model for utilities is changing dramatically. pallavi.m@cgi.com. Wed, 12/05/2018 - 00:35.

Utilities: Interesting Times – Blessing or Curse?

CGI

Utilities: Interesting Times – Blessing or Curse? There’s no doubt about it, the Utilities sector is living in ‘Interesting Times’ and those times are becoming ever more ‘interesting’. So why are things in Utilities so interesting?

Darwin’s advice to the energy sector: get agile!

CGI

Darwin’s advice to the energy sector: get agile! What does Charles Darwin have to do with digital transformation in the energy sector? Biggest challenges for the energy sector. This scenario will be enabled through so-called microgrids and energy islands. .

Utilities Digital Journey Insights (Part 1): Why are utilities playing catch-up in the race to digitally transform?

CGI

Utilities Digital Journey Insights (Part 1): Why are utilities playing catch-up in the race to digitally transform? This series of blog posts builds on the 2018 CGI Client Global Insights, providing insights into how utilities are making progress toward digital transformation.

Puget Sound Energy achieves award-winning content management and customer engagement

OpenText Information Management

Puget Sound Energy (PSE), the largest utility in the Pacific Northwest, embarked on an ambitious project to consolidate and replace … The post Puget Sound Energy achieves award-winning content management and customer engagement appeared first on OpenText Blogs. What happens when you successfully modernize customer communications and deliver a centralized SAP-integrated content management solution?

Breach Reveal: PG&E Exposed 30,000 Sensitive Records

Data Breach Today

Previously Unnamed Utility Reached Record $2.7 energy company that agreed to a record $2.7 Million Settlement Agreement A previously unnamed U.S.

FERC issues notice of proposed rulemaking to extend reporting requirements for cyberattacks targeting the energy sector

Data Protection Report

DHS’ webinar explained that the hackers obtained access to vendors providing computer services to electric utilities companies. In response to such concerns, regulatory agencies are increasing reporting requirements for cyberattacks targeting the energy sector. 147, at 37727-36741), the Federal Energy Regulatory Commission (FERC), which regulates the energy sector, recently directed that the power industry’s regulating body, the North American Electric Reliability Corp.

Emerging business models in the utilities industry

CGI

Emerging business models in the utilities industry. In the utilities industry, new business models are emerging, many of which are closely linked to the pressing need to embrace a low carbon economy. This shift is driving changes in demand, caused by increased electrification, and in production, with more renewable energy generation. Consumers are becoming energy suppliers and some independent organizations are even building-out their own power assets.

Not all blockchains are created equal when it comes to energy consumption

CGI

Not all blockchains are created equal when it comes to energy consumption. As we talk with clients about blockchain implementations at scale, a question we often get is, “What about the high-energy consumption?” How that trust is built affects the amount of energy required.

DHS Officials: Hundreds of US Utility Victims Infiltrated by Russian Hackers

Dark Reading

Federal government officials up their count of US energy sector victims from dozens to hundreds, according to a Wall Street Journal report

Utilities Digital Journey Insights (Part 2): Unlocking executive priorities for innovation

CGI

Utilities Digital Journey Insights (Part 2): Unlocking executive priorities for innovation. This series of blog posts builds on the 2018 CGI Client Global Insights, providing insights into how utilities are making progress toward digital transformation.

A flexible energy system – the end of the beginning?

CGI

A flexible energy system – the end of the beginning? I was talking to someone recently and they asked me whether, with the publication of the “Upgrading our energy system: Smart systems and flexibility plan” and the “Clean Growth Strategy”, there was still a need for discussions about flexibility – the direction of travel is, after all, set. So what does this tell us about the areas of focus to accelerate our transition a smart, flexible energy system?

Utilities Digital Journey Insights (Part 3): Data, the new “digital capital” - Going beyond the hype of advanced analytics and AI

CGI

Utilities Digital Journey Insights (Part 3): Data, the new “digital capital” - Going beyond the hype of advanced analytics and AI. This series of blog posts builds on the 2018 CGI Client Global Insights, providing insights into how utilities are making progress toward digital transformation.

Electrification: a lottery ticket that utilities must claim

CGI

Electrification: a lottery ticket that utilities must claim. Utilities face a fundamental dilemma. Due to unprecedented pressure to support the move to an energy-efficient and low-carbon system, they face the paradox of encouraging consumers to consume less of what they sell and distribute—electricity. Is there a lottery ticket for utilities around the corner ? However, this will not happen without a strong commitment and effort from utilities.

Utilities: Study the past, if you would define the future.

CGI

Utilities: Study the past, if you would define the future. This summer has seen some important developments in the energy sector – developments that give me continued reason to use the ‘F’-word. In our May 2017 research, conducted on our behalf by Utility Week, into the sector’s leaders’ views on Demand Side Flexibility in UK Utilities identified: a lack of policy and regulatory clarity around DSF, ranking it just 4.2

DHS and FBI – Hackers Are Targeting US Nuclear, Energy, and Manufacturing Facilities

Privacy and Cybersecurity Law

According to a new joint report issued by the US Department of Homeland Security (DHS) and Federal Bureau of Investigation (FBI), hackers have been penetrating the computer networks of companies that operate nuclear power stations, energy facilities, and manufacturing plants in the US since May 2017. If you or your enterprise is engaged in the energy or manufacturing sectors, cyber threat preparation and monitoring is your first line of defense against bad actors.

Securing the electricity network: Understanding the unique ICS environment of a utility

CGI

Securing the electricity network: Understanding the unique ICS environment of a utility. As utilities and energy delivery systems begin to seek the benefits that the convergence of information technology (IT) and operational technology (OT) offers, they also face the challenge of increased vulnerability to cyberattacks. Digitalization is altering the way information is collected, used and processed in the energy system.

Tiao Discusses Utilities’ Concerns in Sharing Information with the Government

Hunton Privacy

Tiao was featured on Platts Energy Week discussing the importance of the homeland security partnership between electric utility companies and the U.S. Utilities Wary of Sharing Grid Risks,” Tiao talked about the recent leak to The Wall Street Journal of a sensitive internal memo at the Federal Energy Regulatory Commission that revealed potential vulnerabilities in the electricity grid. View the Platts Energy Week feature with Paul Tiao.

Digital-born firms from telecoms are key drivers of the transformation of the energy system

CGI

Digital-born firms from telecoms are key drivers of the transformation of the energy system. As technology advancements outside of the utilities industry drive change and increase consumer expectations, utility consumers are beginning to expect the same level of customer experience and want technology to instantaneously deliver greater convenience and value. Utilities are disinvesting in traditional bulk generation, such as E.ON

Oil Search lowers cost of ownership, boosts agility with OpenText Documentum as a Service

OpenText Information Management

How does utilizing cloud services challenge old operational approaches and create greater agility, flexibility and cost savings? Cloud Enterprise Content Management cloud cloud ECM documentum as a service ECM Energy enterprise content management Oil Search

Thinking Out Loud: Potential Information

John Battelle's Searchblog

image ) If you took first-year physics in school, you’re familiar with the concepts of potential and kinetic energy. If you skipped Physics, here’s a brief review: Kinetic energy is energy possessed by bodies into motion.