IBM Big Data Hub

FEBRUARY 13, 2024

Tools such as Midjourney and ChatGPT are gaining attention for their capabilities in generating realistic images, video and sophisticated, human-like text, extending the limits of AI’s creative potential. Design content, ad campaigns and innovative products that build better customer experiences.

Artificial Intelligence 118

Artificial Intelligence Marketing Sales Communications 118

OpenText Information Management

MAY 3, 2024

A trend taking center stage in 2024 is the use of AI to improve the customer experience. Imagine a customer journey so smooth and personalized, it feels like it's been tailored just for you. As McKinsey points out, AI-enabled client services are the most effective way to drive personalized experiences and enablement.

Marketing 62

Marketing B2B Communications Customer Experience 62

IBM Big Data Hub

FEBRUARY 14, 2024

There’s no need to make customers wait for the answers to frequently asked questions (FAQs) or to take the next step to purchase. And digital customer service agents can boost customer satisfaction by offering advice and guidance to customer service agents.

Artificial Intelligence 83

Artificial Intelligence Retail Unstructured data Insurance 83

ARMA International

SEPTEMBER 13, 2021

Techopedia (2021) defines a CSP as “a software environment where users can collaborate as well as create and work on different types of content such as text, audio and video pieces. Customer Data Platforms (CDP). Digital Experience Platforms (DXP). A good digital experience can underpin a good customer experience.

Digital transformation 59

Digital transformation Blockchain IT Computer and Electronics 59

Information Governance Perspectives

JULY 23, 2020

But to begin it’s most helpful to take a thirty thousand foot view of the marketplace landscape as a whole, and as you see in this first slide I’ve just kind of thrown up a handful of logos for the leading players in the video-conferencing space. So security is up to you, plain and simple. Some of this not up to us, of course.

Cybersecurity 52

Cybersecurity Passwords Risk IT 52

Collibra

JANUARY 25, 2019

Customers are no longer only consumers of data, but they contribute through platforms and social networks as well. By adapting to the specific needs of the customer based on the data collected, the customer experience can be enhanced. Whatever the chosen format (videos, MOOC, events, etc.),

Government 40

Government Digital transformation Customer Experience Metadata 40

Thales Cloud Protection & Licensing

MAY 13, 2024

madhav Tue, 05/14/2024 - 05:47 Thales and Microsoft: a long partnership in Identity Security Thales and Microsoft recently celebrated their long-term partnership at the Microsoft Security Excellence Award Ceremony during RSA Conference 2024, as Thales won the Identity Trailblazer Award. How to secure access from all my devices?

Cloud 62

Cloud Authentication Phishing Marketing 62