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Retailers can tap into generative AI to enhance support for customers and employees

IBM Big Data Hub

As the retail industry witnesses a shift towards a more digital, on-demand consumer base, AI is becoming the secret weapon for retailers to better understand and cater to this evolving consumer behavior. Retailers recognize the need to build their strategies around AI, integrating it into many aspects of their operations.

Retail 94
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Consumers have their Say about Protection of Personal Data – Call for More Stringent Controls

Thales Cloud Protection & Licensing

We live in a digital world in which we engage with significant social, government, retail, business and entertainment services now delivered without any direct human service management. The report provides novel and important insights for businesses, governments, academics and citizens. Governments need to take action.

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Don’t let bad data drag you down: A retailer’s guide

Collibra

Retail is a dynamic and competitive market. In addition to the traditional brick-and mortar-stores, the retail business today includes online and mobile stores. And the role of data is getting bigger in supply chain management, omnichannel customer experiences, and target marketing strategies. What if they do not match?

Retail 73
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Data privacy examples

IBM Big Data Hub

An online retailer always gets users’ explicit consent before sharing customer data with its partners. The General Data Protection Regulation (GDRP) The GDPR is a European Union privacy regulation that governs how organizations in and outside of Europe handle the personal data of EU residents.

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Financial services continue to lead in cybersecurity preparedness, but chinks appear in the armor

Thales Cloud Protection & Licensing

However, all this attention from cyber criminals, as well as regulators and governments, has produced an extremely resilient industry with some of the best cyber security practices of any sector. At 10 percentage points higher than the overall survey base, this speaks well for the financial services industry focus on access control security.

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Top 10 Governance, Risk and Compliance (GRC) Vendors

eSecurity Planet

Governance, risk, and compliance (GRC) software helps businesses manage all of the necessary documentation and processes for ensuring maximum productivity and preparedness. Further, managing the short-term and long-term policies and procedures of your organization can be challenging without an effective GRC strategy in place.

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FCA sets out plans to make Big Tech a priority and provides update on its approach to AI

Data Protection Report

In FS24/1, the FCA explains that it aims to mitigate the risk of competition in retail financial markets evolving in a way that results in some Big Tech firms gaining market power while enabling the potential competition benefits (from Big Tech entry and expansion). The FCA also sets out its next steps.