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Retailers can tap into generative AI to enhance support for customers and employees

IBM Big Data Hub

As the retail industry witnesses a shift towards a more digital, on-demand consumer base, AI is becoming the secret weapon for retailers to better understand and cater to this evolving consumer behavior. Retailers recognize the need to build their strategies around AI, integrating it into many aspects of their operations.

Retail 95
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It’s time to think twice about retail loyalty programs

Thales Cloud Protection & Licensing

As I was starting to write this blog, yet another retail program data breach occurred, for Marriott’s Starwood loyalty program. What I’d originally planned to write about was a topic that directly applies – why retailers of all stripes are not investing in data security. But none of these reasons rose to the top in retail.

Retail 66
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Don’t let bad data drag you down: A retailer’s guide

Collibra

Retail is a dynamic and competitive market. In addition to the traditional brick-and mortar-stores, the retail business today includes online and mobile stores. The right kind of data can drive great innovations in retail. This blog outlines what bad data means and how you can stop it from hurting your retail business.

Retail 86
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Consumers have their Say about Protection of Personal Data – Call for More Stringent Controls

Thales Cloud Protection & Licensing

We live in a digital world in which we engage with significant social, government, retail, business and entertainment services now delivered without any direct human service management. The report provides novel and important insights for businesses, governments, academics and citizens. Governments need to take action.

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Data privacy examples

IBM Big Data Hub

An online retailer always gets users’ explicit consent before sharing customer data with its partners. The General Data Protection Regulation (GDRP) The GDPR is a European Union privacy regulation that governs how organizations in and outside of Europe handle the personal data of EU residents.

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Top 10 Governance, Risk and Compliance (GRC) Vendors

eSecurity Planet

Governance, risk, and compliance (GRC) software helps businesses manage all of the necessary documentation and processes for ensuring maximum productivity and preparedness. Third-party governance. IT governance and security. Privacy governance and management. Case & survey management. Audit management.

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Prompt notification would ease pain of data breaches, survey reveals

Information Management Resources

At the same time, consumers hold banks to tougher disclosure standards than government agencies, health care organizations and retailers, according to Experian.