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4 ways generative AI addresses manufacturing challenges

IBM Big Data Hub

An inaccurate AI prediction in a marketing campaign is a minor nuisance, but an inaccurate AI prediction on a manufacturing shopfloor can be fatal. For example, as manufacturers, we create a knowledge base, but no one can find anything without spending hours searching and browsing through the contents.

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Will generative AI make the digital twin promise real in the energy and utilities industry?

IBM Big Data Hub

Digital twins and integrated data For the presentation layer, you can leverage various capabilities, such as 3D modeling, augmented reality and various predictive model-based health scores and criticality indices. Consider some of the examples of use cases from our clients in the industry: Visual insights.

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Seven customer service types that organizations should provide

IBM Big Data Hub

Knowledge base Organizations have increasingly invested resources in databases where users can search for articles and forum posts. Organizations like knowledge bases because they minimize the use of employees, making it a cost-effective way to solve customer problems.

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Advanced AI and end-to-end automation to accelerate IDP growth in 2024

Info Source

By Petra Beck, Senior Analyst, Software Practice at In fosource Later this year, In fosource will deliver an updated quantitative assessment for the Capture and In telligent Document Processing ( IDP ) market. But in the meantime, I have taken a qualitative look at the major trends expected to shape IDP market dynamics in 2024 and beyond.

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How Hackers Use Reconnaissance – and How to Protect Against It

eSecurity Planet

MITRE ATT&CK , a popular knowledge base for beginners and security professionals, defines reconnaissance as a fundamental tactic that leverages the “techniques that involve adversaries actively or passively gathering information that can be used to support targeting.”. Purchased data from reputable sources or black markets.

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Customer service trends winning organizations need to follow

IBM Big Data Hub

The move toward self-service Organizations have built out their content libraries and knowledge bases, leading to more customers preferring self-service options to communicating with a support agent. For example, organizations are now infusing their chatbots (or bots) with generative AI to increase the success rate of interactions.

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How to create a robust digital transformation strategy

IBM Big Data Hub

An organization’s CEO, for example, must work directly with the CIO and other executive suite members to plot how digital transformation will affect their departments, so the organization has a complete picture of what changes will occur and how it will improve the organization’s standing.