Customer Experience Data Government Retail 
IBM Big Data Hub
DECEMBER 5, 2023
As the retail industry witnesses a shift towards a more digital, on-demand consumer base, AI is becoming the secret weapon for retailers to better understand and cater to this evolving consumer behavior. Generative AI excels at handling diverse data sources such as emails, images, videos, audio files and social media content.
IBM Big Data Hub
AUGUST 2, 2023
However, with some support teams handling thousands of calls from customers daily, meeting these needs in real-time has become increasingly challenging. That raises the question, how can business owners keep all customers satisfied with their customer experience? How do customer service chatbots work?
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IBM Big Data Hub
JUNE 30, 2023
Today’s consumers want to know that retailers and brands are aligned with their values. So, while retailers can—and must—use technology as their differentiator, to win the lion’s share of consumer hearts, retail leaders must deliver on promises and purpose. Checking all these boxes is no small feat.
erwin
FEBRUARY 21, 2019
Much like the hospitality industry , digital transformation in retail has been a huge driver of change. One important fact is getting lost among all of the talk of “the retail apocalypse” and myriad stories about increasingly empty shopping malls: there’s a lot of money to be made in retail.
Thales Cloud Protection & Licensing
MARCH 14, 2023
Respecting Privacy and Data Protection: World Consumer Rights Day divya Wed, 03/15/2023 - 05:44 For the last four decades, March 15th has marked World Consumer Rights Day - a campaign to raise global awareness about the needs and rights of consumers. It’s not only consumers and retailers taking notice of this trend, of course.
Collibra
APRIL 11, 2023
Retail is a dynamic and competitive market. It needs to work around the fickleness of customers and rapidly evolving trends. In addition to the traditional brick-and mortar-stores, the retail business today includes online and mobile stores. Every process at every stage of these stores relies on data.
erwin
OCTOBER 16, 2020
It’s certainly no secret that data has been growing in volume, variety and velocity, and most companies are overwhelmed by managing it, let alone harnessing it to put it to work. quintillion bytes of data every day, and 90% of the world’s data volume has been created in the past two years alone. Where is the data?
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