Data Breach Today

DECEMBER 4, 2020

Experian's David Britton on Identity Governance and Security Organizations can enhance security while maintaining a good customer experience by leveraging data for authentication, says David Britton of Experian.

Customer Experience 177

Customer Experience Security Authentication Government 177

Collibra

APRIL 11, 2022

Data governance is a very intricate field, so implementing and sustaining data governance comes with a suite of challenges. Luckily, thousands, if not millions, of organizations use data governance to improve their operations, so you can learn from others’ mistakes and successes. Identify data domains.

Government 52

Government Communications Insurance Customer Experience 52

Collibra

MARCH 11, 2021

Data governance is a very intricate field, so implementing and sustaining data governance comes with a suite of challenges. Luckily, thousands, if not millions, of organizations use data governance to improve their operations, so you can learn from others’ mistakes and successes. Operating model example.

Government 59

Government Communications Insurance Customer Experience 59

AIIM

APRIL 15, 2019

The rising volume of information and its potential value to customer experiences is changing what is needed from records management and information governance. Organizations clearly understand that they have an information governance problem but are struggling with solutions as the tide of information chaos rises.

Content services 80

Content services Information governance Records Management Government 80

erwin

AUGUST 6, 2020

How Data Literacy Turns Data from a Burden to a Benefit. Today, data literacy is more important than ever. Data is now being used to support business decisions few executives thought they’d be making even six months ago. So, what is data literacy? What Is Data Literacy? Data Literacy Definition.

Government 135

Government Digital transformation Customer Experience Mining 135

Thales Cloud Protection & Licensing

MARCH 14, 2023

Respecting Privacy and Data Protection: World Consumer Rights Day divya Wed, 03/15/2023 - 05:44 For the last four decades, March 15th has marked World Consumer Rights Day - a campaign to raise global awareness about the needs and rights of consumers. Privacy and data protection are not the only things consumers expect from a retailer.

Privacy 71

Privacy Retail Customer Experience B2C 71

OpenText Information Management

MAY 2, 2024

Today’s businesses run on data. It fuels our decision-making, helps us enhance customer experiences, and drives innovation. However, all this data has a big downside: content sprawl. With OpenText solutions, businesses can ensure that their data governance requirements are built into the front-end experience.

ECM 57

ECM Paper Government Customer Experience 57

erwin

OCTOBER 16, 2020

It’s certainly no secret that data has been growing in volume, variety and velocity, and most companies are overwhelmed by managing it, let alone harnessing it to put it to work. quintillion bytes of data every day, and 90% of the world’s data volume has been created in the past two years alone. Where is the data?

Artificial Intelligence 145

Artificial Intelligence Analytics Digital transformation Customer Experience 145

erwin

SEPTEMBER 10, 2020

Not Documenting End-to-End Data Lineage Is Risky Busines – Understanding your data’s origins is key to successful data governance. Not everyone understands what end-to-end data lineage is or why it is important. Data Lineage Tells an Important Origin Story. Who are the data owners?

Digital transformation 131

Digital transformation Metadata Government Compliance 131

Collibra

FEBRUARY 21, 2024

Migrating to the cloud but worried your organization — or your data — isn’t up to the challenge? An enterprise data intelligence solution can accelerate and simplify your migration journey. But before you kick off your data cloud migration initiative, there’s a lot you can do to pave the way to success.

Cloud 95

Cloud Digital transformation Customer Experience Analytics 95

CGI

FEBRUARY 28, 2018

Digital Customer Experience is becoming the deciding battlefield on the insurance landscape. Who should set the agenda for transforming your Customer Experience is something I have seen change over recent years. p.butler@cgi.com. Wed, 02/28/2018 - 10:36. Although respective remits often tend to be company specific.

Customer Experience 40

Customer Experience Insurance Artificial Intelligence Retail 40

Collibra

SEPTEMBER 9, 2022

Data-driven organizations are depending on modern technologies and AI to get the most out of their data assets. But they struggle with data quality issues all the time. Incomplete or inaccurate data, security problems, hidden data – the list is endless. What are the most common data quality issues?

Analytics 105

Analytics Customer Experience Marketing Unstructured data 105

Collibra

SEPTEMBER 16, 2022

The importance of high-quality data is documented throughout the top verticals and is especially significant with the recent pandemic. As a result, achieving high data quality is a critical objective for data-driven organizations. Improving data quality delivers: . Superior customer experience. Higher ROI.

Customer Experience 93

Customer Experience Data collection Analytics Communications 93

Collibra

JANUARY 25, 2019

Collibra organized a Data Governance and Business Transformation seminar in Paris recently, bringing together data managers from the financial, retail, transportation, and logistics industries. Digital transformation remains a central business initiative that relies on data. What Forrester describes as “Data Governance 2.0”

Government 40

Government Digital transformation Customer Experience Metadata 40

IBM Big Data Hub

JANUARY 19, 2023

Data privacy regulations, such as the General Data Protection Regulation (GDPR) in the European Union or the California Consumer Privacy Act (CCPA) in the state of California, are inescapable. The key to differentiation comes in getting data protection right, as part of an overall data strategy.

Data Privacy 62

Data Privacy Customer Experience Privacy Compliance 62

Collibra

MAY 1, 2024

As a Chief Data and Analytics Officer (CDAO) or Chief Data Officer (CDO), you stand at the forefront of transforming data into a strategic asset. Today, a typical data use case can take 6 to 9 months to have an impact. The challenges are varied and complex – Data ownership across an organization. Siloed data.

Analytics 52

Analytics Government Compliance Customer Experience 52

IBM Big Data Hub

SEPTEMBER 11, 2023

We are in the midst of an AI revolution where organizations are seeking to leverage data for business transformation and harness generative AI and foundation models to boost productivity, innovate, enhance customer experiences, and gain a competitive edge. Watsonx.data on AWS: Imagine having the power of data at your fingertips.

Customer Experience 114

Customer Experience Cloud Data migration Digital transformation 114

Collibra

AUGUST 7, 2020

What is third-party data duplication? Most companies are already leveraging their operational and transactional data for generating valuable insights. They are also increasingly tapping into external data for more sophisticated analysis and deeper insights. External data is a big market today. The result?

Customer Experience 59

Customer Experience B2C Metadata Marketing 59

Collibra

APRIL 11, 2023

Every process at every stage of these stores relies on data. And the role of data is getting bigger in supply chain management, omnichannel customer experiences, and target marketing strategies. The right kind of data can drive great innovations in retail. A wrong code on an item can lead to inaccuracies in data.

Retail 86

Retail Sales Compliance Marketing 86

Reltio

AUGUST 3, 2023

In the dynamic world of modern business, data has emerged as the new strategic capital. Many organizations have recognized this, investing heavily in data management initiatives such as master data management (MDM). 1 Why is this happening, and how can data leaders avoid falling into the same trap?

MDM 52

MDM Marketing Analytics Government 52

Info Source

NOVEMBER 10, 2020

INfuse Smart Connected Scanning Solution from Kodak Alaris helps government agencies more efficiently deliver citizen services. November 3, 2020 – Kodak Alaris and Nimble Information Strategies have entered into an agreement with a Canadian Provincial Government agency to streamline the way applications for citizen services are digitized.

Government 52

Government Cloud Information capture Customer Experience 52

erwin

FEBRUARY 14, 2019

The rate at which organizations have adopted data-driven strategies means there are a wealth of digital transformation examples for organizations to draw from. ROI doesn’t meet expectations, the customer experience isn’t quite right , and data gets exposed or mishandled. Data used to enhance the customer experience.

Digital transformation 75

Digital transformation Customer Experience Data breaches Retail 75

Reltio

JUNE 12, 2020

Title: Founder & Data Governance Consultant. 1 sentence company description: DataZed is a consultancy that works with organizations to improve their data quality, data governance and data strategy. In 1 or 2 short sentences, what makes a great data innovator? Name: Charles Joseph.

Insurance 52

Insurance Customer Experience B2B MDM 52

Info Source

APRIL 4, 2023

Shinydocs has enabled leading organizations within the oil and gas/utilities, government, and financial services verticals to make more accurate, data-driven decisions whilst significantly reducing time searching for files and improving the overall customer and employee experiences. Read more from Jason Cassidy here.

Unstructured data 40

Unstructured data Customer Experience Marketing Financial Services 40

Information Governance Perspectives

MARCH 20, 2020

I was recently interviewed for an article on Data Governance & Privacy for a number of periodicals including Info Risk Today on “Data Governance: How to Tackle 3 Key Issues: The Importance of Accountability, Data Inventory, and Automation. What are the two main challenges of data governance?

Government 40

Government Privacy Compliance Digital transformation 40

Collibra

AUGUST 20, 2021

Forbes defines Data Observability as a set of tools to track the health of enterprise data systems , and identify and troubleshoot problems when things go wrong. Data Observability combines monitoring, tracking, and troubleshooting of data to maintain a healthy data system. . Increasingly complex data sources.

Metadata 59

Metadata Analytics Government Customer Experience 59

Information Management Resources

OCTOBER 31, 2019

Data governance helps remove uncertainties about how to handle customer data or why businesses need the information at all. In turn, customers appreciate a company's honesty and realize that providing data can create a mutually beneficial situation.

Government 40

Government Customer Experience 40

The Last Watchdog

MARCH 8, 2023

APIs (Application Programming Interfaces) play a critical role in digital transformation by enabling communication and data exchange between different systems and applications. Attack vector awareness Hackers want to intercept and exploit API vulnerabilities to gain access to API endpoints and data.

Digital transformation 200

Digital transformation Security Data breaches Customer Experience 200

IBM Big Data Hub

MAY 9, 2022

A confluence of events in the data management and AI landscape is bearing down on companies, no matter their size, industry or geographical location. Some of these, such as the continued sprawl of data across multicloud environments have been looming for years, if not decades. That solution is the data fabric.

Metadata 57

Metadata Privacy Government Data Privacy 57

IBM Big Data Hub

MAY 31, 2023

This use case involves devices and equipment embedded with sensors, software and connectivity that exchange data with other products, operators or environments in real-time. Connectivity components (antennae, ports, protocols and networks that can send data to the cloud). We assume readers are familiar with Industry 4.0,

Manufacturing 98

Manufacturing Cloud Customer Experience Analytics 98

IBM Big Data Hub

SEPTEMBER 26, 2022

Health inequities in the US came into sharp relief during the COVID-19 pandemic: Analyses of federal, state and local healthcare data show that people of color experienced a disproportionate burden of cases and deaths. Learn how you can take advantage of your data so users make faster, better decisions using the right architecture.

B2C 52

B2C Analytics B2B Digital transformation 52

erwin

JUNE 14, 2019

The following three examples highlight the extent to which digital transformation is reshaping the nature of business and government and how we – as a society – interact with the world. The inherently competitive nature of retail has made the sector a leader in adopting data-driven strategy. Data can tell you.

Digital transformation 111

Digital transformation Retail Government Customer Experience 111

Information Governance Perspectives

MAY 10, 2020

In May of 2020 I was honored to speak at the MERv conference with John Frost of Box on the topic of Using Information Governance with a Privacy Compliance Plan as the Fulcrum for Data Privacy and Continuous Compliance. Privacy makes data governance ethical and tangible, and compliance leaders understand that.

Compliance 52

Compliance Information governance Privacy Data Privacy 52

Reltio

FEBRUARY 12, 2019

If connected and personalized customer experience is your immediate goal, and if you want to know everything about achieving it, look no further. With over 40 sessions featuring 60 speakers, the summit has three tracks – Modern Data Management, Personalize Customer 360, and Healthcare & Life Sciences.

MDM 53

MDM Customer Experience Digital transformation Analytics 53

OpenText Information Management

APRIL 2, 2019

Governments are drowning in data. Enterprise applications, the Internet of Things, social media, and digital citizen services are generating vast quantities of data – and the rate of growth is faster than ever before.

Artificial Intelligence 68

Artificial Intelligence Government Customer Experience Digital transformation 68

Collibra

AUGUST 20, 2021

Forbes defines Data Observability as a set of tools to track the health of enterprise data systems , and identify and troubleshoot problems when things go wrong. Data Observability combines monitoring, tracking, and troubleshooting of data to maintain a healthy data system. . Increasingly complex data sources.

Metadata 52

Metadata Analytics Government Customer Experience 52

IBM Big Data Hub

NOVEMBER 14, 2023

IBM received the highest scores among all vendors in the Market presence category and the highest ranked scores in AI-led process transformation tools, tooling for process automation and among the highest scores in the ability to meet and govern use cases criteria in the Current offering category.

Cloud 118

Cloud Customer Experience Marketing Government 118