Thales Cloud Protection & Licensing

JANUARY 26, 2021

The Future of Payments Security. The increasing trend of using mobile payments for in-store purchases (especially during the pandemic) is leading criminals to increasingly focus their efforts on defrauding people through online fraud and scams. during the transaction process without the knowledge of both customer and service provider.

Security 143

Security Retail Authentication Big data 143

DXC Technology

DECEMBER 5, 2019

Data shared in an ecosystem is more valuable than data locked in a silo because it leads to new innovations and customer experiences. This trend is playing out in many industries including transportation, logistics, […].

Customer Experience 41

Customer Experience Digital transformation IT Manufacturing 41

IBM Big Data Hub

APRIL 1, 2024

Now, enterprises can adopt the foundational principles of this technology and apply them within their operations, further enriched by contextualization and security. With IBM watsonx™ Assistant, companies can build large language models and train them using proprietary information, all while helping to ensure the security of their data.

Customer Experience 78

Customer Experience Analytics Marketing Sales 78

Rippleshot

FEBRUARY 23, 2022

In the Digital Fraud Tracker, TSYS’ Dondi Black explains how companies can tap AI and machine learning to verify data points and use context — such as location — to go long on security while creating a frictionless customer experience.

Customer Experience 40

Customer Experience Security Analytics 40

IBM Big Data Hub

MAY 17, 2024

Four AI in commerce use cases are already transforming the customer journey: modernization and business model expansion; dynamic product experience management (PXM); order intelligence; and payments and security. This includes trust in the data, the security, the brand and the people behind the AI.

B2C 65

B2C B2B Customer Experience e-Delivery 65

Thales Cloud Protection & Licensing

MAY 7, 2024

This efficiency not only reduces operational costs but also enhances the customer experience. Enhanced Security and Compliance: With robust security features, CIAM solutions ensure data is handled securely, minimizing the risk of breaches and maintaining compliance with regulations like GDPR and CCPA.

Compliance 71

Compliance GDPR Personal data Customer Experience 71

Thales Cloud Protection & Licensing

MARCH 14, 2023

It’s not only consumers and retailers taking notice of this trend, of course. They also demand exemplary customer experience, and most are not shy about taking their business elsewhere if their expectations go unmet. When it comes to security, there is no one-size-fits-all approach.

Privacy 71

Privacy Retail Customer Experience B2C 71

The Last Watchdog

SEPTEMBER 4, 2019

Some fresh evidence of this encouraging trend comes to us by way of shared intelligence from WhiteHat Security. Based on 17 million application security scans carried out in 2018, WhiteHat found a 20% increase in vulnerabilities found in the applications that organizations tested for security flaws.

Security 171

Security Customer Experience Access Security awareness 171

CGI

JANUARY 10, 2018

Reflections on 5 business-changing IT-related trends in 2017. Below are five examples of trends this past year that demonstrate the deep infusion of technology into business imperatives: Major security breaches continued. This is a clear indication that security is no longer a technology problem, but a business problem.

Blockchain 60

Blockchain IT Artificial Intelligence Digital transformation 60

OpenText Information Management

MAY 3, 2024

In this blog, we aim to provide a comprehensive overview of the key trends that are set to redefine channel marketing in the second half of the year. Join us as we navigate through the future of channel marketing and offer guidance and strategies to leverage these upcoming trends to your advantage.

Marketing 62

Marketing B2B Communications Customer Experience 62

IT Governance

APRIL 8, 2019

Although organisations are devoting more resources to cyber security in order to tackle the growing threat of data breaches, 87% say they don’t have the budget to meet their needs, a new report has found. This is a worrying trend, as it could exacerbate the problem in the future. What are our most obvious cyber security weaknesses?

Security 110

Security Artificial Intelligence Digital transformation Data breaches 110

Thales Cloud Protection & Licensing

SEPTEMBER 27, 2023

As well as October’s Cybersecurity Awareness Month, there are many planned events to help educate on the emerging trends around cybersecurity and privacy. Join Thales on booth D70 to meet our experts from the region and learn more about our cloud security solutions. Our event booth number is H25-C70.

Authentication 83

Authentication Cloud Cybersecurity Data Privacy 83

Collibra

FEBRUARY 21, 2024

Cloud rules In today’s digital economy, the cloud is much more than a trend. For instance, if a company’s goal is to enhance customer experience through advanced analytics, executives can champion the cloud as a means to achieve this, ensuring alignment across various departments.

Cloud 81

Cloud Digital transformation Customer Experience Analytics 81

CGI

JANUARY 8, 2018

Reflections on 5 business-changing IT-related trends in 2017. Below are five examples of trends this past year that demonstrate the deep infusion of technology into business imperatives: Major security breaches continued. This is a clear indication that security is no longer a technology problem, but a business problem.

Blockchain 40

Blockchain IT Artificial Intelligence Digital transformation 40

Thales Cloud Protection & Licensing

DECEMBER 20, 2023

Taking AI to the Edge In 2024, the trend in artificial intelligence is shifting toward deploying AI at the network edge, particularly for enterprise applications. This strategy addresses security concerns related to intellectual property and sensitive data in large language models (LLMs). Gartner has recognized this shift.

Cybersecurity 83

Cybersecurity Blockchain Artificial Intelligence Encryption 83

Thales Cloud Protection & Licensing

OCTOBER 8, 2019

Businesses are vigorously adopting digital transformation to provide higher quality services, operate more efficiently and deliver better customer experiences. In fact, according to the 2019 Thales Cloud Security Study , the average company uses 29 cloud services. You Are Responsible for Securing Your Data in the Cloud.

Cloud 63

Cloud Security Encryption Digital transformation 63

IBM Big Data Hub

JANUARY 19, 2023

It’s clear data protection, and its three pillars—data security, data ethics and data privacy—is the baseline expectation for organizations and stakeholders, both now and into the future. They go to great lengths to integrate trust, transparency and risk management into the DNA of the company culture and the customer experience.

Data Privacy 60

Data Privacy Customer Experience Privacy Compliance 60

eSecurity Planet

OCTOBER 14, 2022

Even that isn’t easy, as many organizations aren’t aware of everything they own that needs patching, making IT asset management (ITAM) an increasingly important security tool, as well as a feature of many vulnerability management services. Also see: Best Patch Management Software & Tools Top Vulnerability Management Tools.

Customer Experience 120

Customer Experience MDM Cybersecurity Security 120

erwin

JUNE 11, 2020

Data intelligence transforms the way industries operate by enabling businesses to hasten the process of analyzing and understanding the derived information with its more understandable models and aggregated trends. Real-time data analytics can be used by businesses to better meet customer needs as it arises and improve customer satisfaction.

Analytics 103

Analytics Blockchain Artificial Intelligence Big data 103

IBM Big Data Hub

FEBRUARY 23, 2024

Predictive analytics integrates with NLP, ML and DL to enhance decision-making capabilities, extract insights, and use historical data to forecast future behavior, preferences and trends. In e-commerce, this capability can significantly reduce cart abandonment by helping customers make informed decisions quickly. billion by 2030.

Analytics 96

Analytics Artificial Intelligence Marketing Education 96

eDiscovery Daily

OCTOBER 21, 2019

Find out: How they really feel about security? Mobile Data Best Practices: Legal, Business, and Security Considerations. Managing Director, FTI; Clair Atkins – Team Lead, Customer Experience, RelativityOne, Relativity; Rose Jones – Partner / Dir. Data Security in a Data Proliferating World.

e-Discovery 45

e-Discovery e-Delivery GDPR Education 45

IBM Big Data Hub

JANUARY 8, 2024

A tried-and-true way to approach digital transformation is to understand the relationship customers have with the product and the brand, where that relationship currently falls short, and how it can be improved. In doing so, an organization should expect downtime and security incidents to decrease, driving increased efficiencies.

Digital transformation 61

Digital transformation Customer Experience Artificial Intelligence IoT 61

Rocket Software

MARCH 14, 2022

Steve Charbonnier, research manager for IDC’s Enterprise Content Strategies program, shares data-backed insights in the report that explore the trends, challenges and benefits around adopting intelligent document processing (IDP) applications. IDP Trends in the Financial and Insurance Industries. Challenges to Effective IDP.

Financial Services 82

Financial Services Insurance Digital transformation Paper 82

Collibra

APRIL 11, 2023

It needs to work around the fickleness of customers and rapidly evolving trends. And the role of data is getting bigger in supply chain management, omnichannel customer experiences, and target marketing strategies. SKU data helps understand sales trends and customer preferences. You spot trends early.

Retail 73

Retail Sales Compliance Marketing 73

erwin

NOVEMBER 13, 2020

However, even in “normal times,” business leaders need to understand how to grow, bring new products to market through organic growth or acquisition, identify new trends and opportunities, determine if new opportunities provide a return on investment, etc. Data Security & Risk Management. Digital Transformation.

Digital transformation 131

Digital transformation Artificial Intelligence Customer Experience Metadata 131

IBM Big Data Hub

OCTOBER 30, 2023

AWS’s scalable infrastructure allows for rapid, large-scale implementation, ensuring agility and data security. Overall, this partnership enables the retailer to make data-driven decisions, improve supply chain efficiency and ultimately boost customer satisfaction, all in a secure and scalable cloud environment.

Analytics 78

Analytics Retail Cloud Insurance 78

IBM Big Data Hub

MAY 25, 2023

The Center of Excellence (CoE) already has more than 1,000 consultants with specialized generative AI expertise that are engaging with a global set of clients to drive productivity in IT operations and core business processes like HR or marketing, elevate their customer experiences and create new business models.

Artificial Intelligence 100

Artificial Intelligence Marketing Customer Experience Cloud 100

Collibra

AUGUST 26, 2021

Data anomaly detection facilitates solving a broad spectrum of real-world problems: Early detection of financial frauds : Financial transactions with customers or partner businesses need to be processed securely. Detecting anomalies in transaction patterns can uncover security vulnerabilities and prevent potential frauds.

Customer Experience 59

Customer Experience Analytics Cloud Insurance 59

Collibra

DECEMBER 5, 2023

In the financial sector, AI is a game-changer, leveraging predictive analytics for market trends, risk assessment and customer service optimization. For marketing teams, generative AI is revolutionizing how content of all types is produced — from written assets to visual graphics.

Government 59

Government Risk Compliance Customer Experience 59

Reltio

JANUARY 28, 2021

MDM technology has advanced leaps and bounds in the last five to 10 years to keep up with business trends and digital transformation. The best practices many businesses centered their ERPs and customer data systems on now severely limit their agility and ability to use emerging data sources for competitive advantage. Examples: .

MDM 98

MDM IoT Customer Experience Unstructured data 98

Collibra

AUGUST 26, 2021

Data anomaly detection facilitates solving a broad spectrum of real-world problems: Early detection of financial frauds : Financial transactions with customers or partner businesses need to be processed securely. Detecting anomalies in transaction patterns can uncover security vulnerabilities and prevent potential frauds.

Customer Experience 52

Customer Experience Analytics Cloud Insurance 52

IBM Big Data Hub

FEBRUARY 14, 2024

There’s no need to make customers wait for the answers to frequently asked questions (FAQs) or to take the next step to purchase. And digital customer service agents can boost customer satisfaction by offering advice and guidance to customer service agents.

Artificial Intelligence 83

Artificial Intelligence Retail Unstructured data Insurance 83

Reltio

APRIL 25, 2019

Blake Morgan , Customer Experience Futurist, makes her point in the Forbes article Five Trends Shaping the Future of Customer Experience In 2019. According to her, “customer experience (CX) is now seen as a key business strategy for every brand.”

Customer Experience 75

Customer Experience Digital transformation B2B B2C 75

Info Source

JANUARY 21, 2021

“Fueled by the global pandemic, cloud has become the platform of choice for RPA deployments, lessening the burden on IT resources and providing better security, reliability, and a lower TCO than on-premise solutions.”.

Digital transformation 52

Digital transformation Customer Experience Cloud IT 52

erwin

FEBRUARY 21, 2019

According to Deloitte’s 2018 Retail, Wholesale and Distribution Industry Trends Outlook , “consumers have been conditioned to expect fast, convenient and effortless consumption.” Now, where are shoppers spending it? Coming into 2019, consumers are in control when it comes to retail. Choices are abundant.

Digital transformation 69

Digital transformation Retail e-Delivery Customer Experience 69

Rocket Software

MARCH 11, 2022

For businesses that rely on mainframes, secure access to the data stored there is simply a business requirement. Terminal emulation and host access to these critical resources is key to enabling a range of business processes from serving customers more efficiently to ensuring regulatory compliance. Unify and simplify IT environments.

Retail 52

Retail Manufacturing Compliance Access 52

Collibra

SEPTEMBER 9, 2022

Incomplete or inaccurate data, security problems, hidden data – the list is endless. Duplication of contact details, for example, affects customer experience significantly. Looking at the recent experience, the need to improve the quality of data for COVID-19 and subsequent pandemics is evident more than ever.

Analytics 92

Analytics Customer Experience Marketing Unstructured data 92