Thales Cloud Protection & Licensing

MARCH 14, 2023

They also demand exemplary customer experience, and most are not shy about taking their business elsewhere if their expectations go unmet. How can retailers rise to meet these demands? In a saturated market, businesses must work hard to find the sweet spot, balancing customer experience, cyber security, and compliance.

Privacy 71

Privacy Retail Customer Experience B2C 71

Thales Cloud Protection & Licensing

NOVEMBER 20, 2022

How to Secure Access for your Seasonal Workers. As the holiday season approaches, many retail, hospitality, logistics, and food manufacturing organizations hire seasonal workers to meet increasing demand. On the other hand, access rights mismanagement is a security risk that may create ripple effects if exploited.

Access 71

Access Retail Security Authentication 71

IBM Big Data Hub

MAY 8, 2024

For true transformation to begin, we believe it is key to understand the unique challenges organizations are facing—whether it is keeping data secured, addressing data sovereignty requirements or speeding time to market to satisfy consumers. The security of our client’s data is at the heart of everything we do.

Cloud 62

Cloud Customer Experience Compliance Artificial Intelligence 62

IBM Big Data Hub

APRIL 1, 2024

Now, enterprises can adopt the foundational principles of this technology and apply them within their operations, further enriched by contextualization and security. With IBM watsonx™ Assistant, companies can build large language models and train them using proprietary information, all while helping to ensure the security of their data.

Customer Experience 78

Customer Experience Analytics Marketing Sales 78

OpenText Information Management

DECEMBER 1, 2023

The retail industry has always been at the forefront of technological innovation, constantly adapting to meet the evolving needs of consumers. As we step into 2024, retailers are poised for yet another transformative year, driven by cutting-edge technologies that promise to reshape the shopping experience.

Retail 57

Retail Artificial Intelligence Security Customer Experience 57

Thales Cloud Protection & Licensing

MAY 26, 2023

CIAM in insurance: A unified, secure user experience with a single login madhav Fri, 05/26/2023 - 07:33 In recent years, the insurance industry has transformed from a singularly focused entity to a multi-brand or multi-service type of business. How does modern CIAM enhance the user experience?

Insurance 71

Insurance Digital transformation Security Authentication 71

Thales Cloud Protection & Licensing

JANUARY 17, 2022

It is your data in their cloud, make sure it is secure! It is your data in their cloud after all - and you need to make sure your most valuable assets are secure! Overall while the infrastructure of a majority of cloud services is considered secure, cybersecurity is not their primary business. 7 steps to robust cloud security.

Cloud 71

Cloud IT Security Digital transformation 71

IBM Big Data Hub

JUNE 10, 2024

Other SLA components include security protocols, redressing agreements, review procedures, termination clauses and more. However, certain SLA performance metrics such as availability, mean time to recovery, response time, error rates and security and compliance measurements are commonly used across services and industries.

e-Delivery 47

e-Delivery Cloud Compliance Sales 47

Thales Cloud Protection & Licensing

JANUARY 26, 2021

The Future of Payments Security. Even when banking organizations are upgrading security posture to safeguard sensitive financial information, hackers can steal the data intelligently by tying known vulnerabilities together, and making it turn out to be a potential attack. Securing digital transactions. Tue, 01/26/2021 - 09:17.

Security 143

Security Retail Authentication Big data 143

AIIM

APRIL 19, 2022

Organizations around the world have embraced the cloud as a way to fundamentally improve the performance of the business and dramatically improve customer experience. How do you use content services in the cloud to improve customer experience, accelerate cycle times, and reduce costs? Content Services in the Cloud.

Content services 174

Content services Cloud Customer Experience Compliance 174

IT Governance

APRIL 8, 2019

Although organisations are devoting more resources to cyber security in order to tackle the growing threat of data breaches, 87% say they don’t have the budget to meet their needs, a new report has found. The most important part of cyber security is identifying which assets are most important and where they are located.

Security 110

Security Artificial Intelligence Digital transformation Data breaches 110

Thales Cloud Protection & Licensing

SEPTEMBER 27, 2023

” You’ll find Thales on stand 152, level Daghilev, and don’t miss our workshop at 3pm on October 11th as Didier Espinet, Chief Information Security Officer, Thales DIS and Laini Cultier, IAM expert at Thales will present a session entitled “Trust and Security: The Keys to Success in the Public Cloud”. Our event booth number is H25-C70.

Authentication 83

Authentication Cloud Cybersecurity Data Privacy 83

IBM Big Data Hub

JANUARY 10, 2024

Hybrid cloud has become the dominant approach for enterprise cloud strategies , but it comes with complexity and concerns over integration, security and skills. Hybrid cloud is also forcing a significant rethinking of how to secure and protect data and assets.

Security 71

Security Cloud Data Privacy Financial Services 71

IBM Big Data Hub

MAY 17, 2024

Four AI in commerce use cases are already transforming the customer journey: modernization and business model expansion; dynamic product experience management (PXM); order intelligence; and payments and security. This includes trust in the data, the security, the brand and the people behind the AI.

B2C 65

B2C B2B Customer Experience e-Delivery 65

Info Source

JULY 6, 2023

The deployment of an IDP solution and its capabilities to seamlessly ingest all omnichannel inputs and automate validation and augmentation of data elements has a key impact on the experience of customers involved in this transaction. The experience during this initial interaction with the new employer, a new supplier etc.,

Customer Experience 52

Customer Experience Communications Financial Services Insurance 52

IBM Big Data Hub

APRIL 18, 2023

It provides a structured way of exchanging data for financial transactions, including payments, securities and trade services. Improved customer experience: The convergence of wire transfers and real-time payments to ISO 20022 improves the customer experience by providing faster, more convenient and more secure payment options.

Analytics 111

Analytics Customer Experience Compliance Risk 111

IBM Big Data Hub

MARCH 29, 2024

Generating repeat business is critical: McKinsey’s report on customer acquisition states (link resides outside of ibm.com) that companies need to acquire three new customers to make up the business value of losing one existing customer. They need a great onboarding strategy to drive customer happiness from day one.

Customer Experience 59

Customer Experience Artificial Intelligence Marketing Communications 59

IBM Big Data Hub

MAY 19, 2023

According to the research, organizations are adopting cloud ERP models to identify the best alignment with their strategy, business development, workloads and security requirements. These issues started impacting their customer experience and eventually led to customer retention challenges. billion in 2022 to USD 130.0

Cloud 74

Cloud Unstructured data Customer Experience Manufacturing 74

OpenText Information Management

SEPTEMBER 1, 2023

Meet the team inventing the future of fax – we recently caught up with Josee Martin, Senior Product Manager, to talk about the future of secure information exchange and document delivery. The main strength is security – it’s why people and … The post Transform workflows with cloud fax appeared first on OpenText Blogs.

Cloud 57

Cloud Communications Security Customer Experience 57

Armstrong Archives

APRIL 1, 2022

Not only is there the cost of printing documents, but there are also expenses associated with storage and security, not to mention the labor hours it takes to file documents away or search for them when they’re needed. Deliver Better Customer Experiences. Supports Digitalization Efforts.

Customer Experience 52

Customer Experience Paper Records Management Archiving 52

Reltio

MAY 12, 2020

Data innovators support digital and customer experience transformations. They work on important and interesting initiatives like how to use customer data to create connected customer experiences and to drive hyper-personalization at scale. revenue growth, compliance and connected customer experiences).

Customer Experience 98

Customer Experience MDM Compliance Insurance 98

Thales Cloud Protection & Licensing

JANUARY 29, 2019

Now in its sixth year, the report is squarely focused on digital transformation and what that means for organizations and their data security. When it comes to digital transformation, organizations are rushing to meet the demand, by leadership or customers, to deploy transformative technologies as a competitive edge.

Digital transformation 92

Digital transformation Encryption Cloud Customer Experience 92

Adapture

AUGUST 17, 2022

17, 2022 – ADAPTURE, a leader in networking, security, and infrastructure consulting, has been recognized by Cisco with the Cisco Advanced Data Center Architecture Specialization (DCA Specialization). This certification signifies the level of service and strategic expertise ADAPTURE demonstrates across its clients’ data centers.

Customer Experience 52

Customer Experience Analytics Education Marketing 52

IBM Big Data Hub

MARCH 25, 2024

With content demands expected to grow in the next few years, organizations need to create more content at a faster pace to meet customer expectations and business needs. Will the outputs deliver content that will resonate with their customers? Can they trust the AI will operate in a secure way?

Risk 98

Risk Marketing Customer Experience IT 98

AIIM

MAY 20, 2021

Step 3: Have Clear Corporate Data Security Policies. Step 5: Secure Valuable Knowledge. The third and final way to label your knowledge assets is through their security-related access levels. Data categorization primes you for the next step—data security policy formulation. You must secure it. Medium-value assets).

Sales 137

Sales Data breaches Marketing Access 137

IBM Big Data Hub

DECEMBER 18, 2023

For organizations of all types—and especially those in highly regulated industries such as financial services, government, healthcare and telco—considerations including the rise of generative AI, evolving regulations and data sovereignty laws and ongoing security challenges must be top of mind.

Cloud 63

Cloud Financial Services Compliance Digital transformation 63

IBM Big Data Hub

JANUARY 8, 2024

Organizations then benefit from looking at industry and technology trends to better decide how to deliver the best possible customer experience to existing and prospective customers. Changes in customer habits and preferences Organizations must respond to customers’ increasing pain points and needs.

Digital transformation 61

Digital transformation Customer Experience Artificial Intelligence IoT 61

AIIM

MARCH 16, 2021

Mapping: Complete a table, spreadsheet, or other easily trackable chart to map out the Metadata that best meets your business requirements as outlined above. Metadata is the tool that offers that understanding of your information and provides new ways to leverage that intelligence to drive innovation and the customer experience.

Metadata 163

Metadata ECM Customer Experience Analytics 163

Reltio

MAY 20, 2022

Some additional challenges with legacy MDM are: It doesn’t scale to billions of customer records or 1,000s of profile attributes making it difficult to manage big data volumes. Poor customer experience from outdated data, slow business processes, potential downtime, and lack of real-time capabilities.

MDM 75

MDM Customer Experience Cloud Insurance 75

Collibra

FEBRUARY 21, 2024

For instance, if a company’s goal is to enhance customer experience through advanced analytics, executives can champion the cloud as a means to achieve this, ensuring alignment across various departments. Are you ready to evaluate your approach, secure executive support and harness the power of trusted data?

Cloud 81

Cloud Digital transformation Customer Experience Analytics 81

IBM Big Data Hub

DECEMBER 8, 2023

Regarding vehicle operation, AI is currently applied in cybersecurity to analyze incoming security events and incidents, and on the analysis of telematics data to gain insights into driving experiences. Finally, IBM Security® X-Force® Red provides specific automotive testing offerings.

Computer and Electronics 68

Computer and Electronics Manufacturing Cloud Customer Experience 68

Rocket Software

NOVEMBER 16, 2021

Especially during a time when the IT industry is experiencing a talent shortage , modernizing these workflows can mean the difference between securing new hires and losing them to other IT sectors. This prioritizes the personal interactions that make a real impact on customer experiences.

Customer Experience 52

Customer Experience Financial Services Insurance Compliance 52

IBM Big Data Hub

MAY 25, 2023

The Center of Excellence (CoE) already has more than 1,000 consultants with specialized generative AI expertise that are engaging with a global set of clients to drive productivity in IT operations and core business processes like HR or marketing, elevate their customer experiences and create new business models.

Artificial Intelligence 100

Artificial Intelligence Marketing Customer Experience Cloud 100

IBM Big Data Hub

SEPTEMBER 6, 2023

Generative AI is powering a new world of creative, customized communications, allowing marketing teams to deliver greater personalization at scale and meet today’s high customer expectations. The appropriate usage guardrails will help monitor and safeguard your IP and the integrity of your brand.

Marketing 114

Marketing B2B Customer Experience Communications 114

OpenText Information Management

MAY 3, 2024

A trend taking center stage in 2024 is the use of AI to improve the customer experience. Imagine a customer journey so smooth and personalized, it feels like it's been tailored just for you. As McKinsey points out, AI-enabled client services are the most effective way to drive personalized experiences and enablement.

Marketing 62

Marketing B2B Communications Customer Experience 62

Collibra

DECEMBER 5, 2023

In customer service, the integration of AI, steered by the principle of trusted data, is transforming customer interactions, with AI-powered tools scaling and automating personalized engagements, marking a significant shift in the customer experience. GDPR) and industry-specific standards.

Government 59

Government Risk Compliance Customer Experience 59

Info Source

NOVEMBER 10, 2020

With the integration of Nimble’s cloud-based solution, operators receive real-time acknowledgment if an application meets processing requirements right at the point of scanning, while the customer is onsite. Kodak Alaris recently enhanced the award-winning INfuse Solution to drive further adoption of “edge capture.”

Government 52

Government Cloud Information capture Customer Experience 52