IBM Big Data Hub

MAY 19, 2023

According to the research, organizations are adopting cloud ERP models to identify the best alignment with their strategy, business development, workloads and security requirements. These issues started impacting their customer experience and eventually led to customer retention challenges. billion in 2022 to USD 130.0

Cloud 81

Cloud Unstructured data Customer Experience Manufacturing 81

Rocket Software

NOVEMBER 16, 2021

Especially during a time when the IT industry is experiencing a talent shortage , modernizing these workflows can mean the difference between securing new hires and losing them to other IT sectors. This prioritizes the personal interactions that make a real impact on customer experiences.

Customer Experience 52

Customer Experience Financial Services Insurance Compliance 52

Rocket Software

MARCH 11, 2022

For businesses that rely on mainframes, secure access to the data stored there is simply a business requirement. Terminal emulation and host access to these critical resources is key to enabling a range of business processes from serving customers more efficiently to ensuring regulatory compliance. Unify and simplify IT environments.

Retail 52

Retail Manufacturing Compliance Access 52

IT Governance

JANUARY 10, 2018

Security in the Digital World outlines these tactics in more detail and looks at how you can protect your organisation. New report reveals technology concerns for financial and public sectors in 2018. Traditional security measures such as firewalls and antivirus software are proving inadequate in the evolving threat landscape.

Customer Experience 84

Customer Experience Financial Services GDPR Phishing 84

IBM Big Data Hub

FEBRUARY 23, 2024

Enterprises can use NLU to offer personalized experiences for their users at scale and meet customer needs without human intervention. It signifies a shift in human-digital interaction, offering enterprises innovative ways to engage with their audience, optimize operations, and further personalize their customer experience.

Analytics 106

Analytics Artificial Intelligence Marketing Education 106

Reltio

APRIL 25, 2019

Blake Morgan , Customer Experience Futurist, makes her point in the Forbes article Five Trends Shaping the Future of Customer Experience In 2019. According to her, “customer experience (CX) is now seen as a key business strategy for every brand.”

Customer Experience 75

Customer Experience Digital transformation B2B B2C 75

Reltio

NOVEMBER 9, 2020

At Reltio, we work with the world’s leading brands to enable omnichannel connected customer experiences. These brands understand how, where and when customers want to engage along the customer journey. The KPIs they use to measure ROI are customer experience through Net Promoter Score (NPS) and revenue growth.

Customer Experience 72

Customer Experience MDM Retail Data science 72

eDiscovery Daily

OCTOBER 21, 2019

Find out: How they really feel about security? How law firms can provide more valuable services? Mobile Data Best Practices: Legal, Business, and Security Considerations. Attend this session to learn how leading legal teams are meeting these challenges, and designing workflow that complement features within Relativity.

e-Discovery 45

e-Discovery e-Delivery GDPR Education 45

Info Source

DECEMBER 8, 2023

The Finance sector, led by Banks and Financial Institutions, has been at the forefront of embracing technologies. We expect this sector to be at the forefront of embracing Advanced AI technologies to further enhance customer facing processes with a strong focus on Customer Experience. The vision of Industry 5.0

Marketing 40

Marketing Customer Experience Energy and Utilities Digital transformation 40

erwin

MARCH 28, 2019

Business process modeling helps organizations prove what they are doing to meet compliance requirements and understand how changes to their processes impact compliance efforts (and vice versa). The visualization process can aid in an organization’s ability to understand the security risks associated with a particular process.

Digital transformation 71

Digital transformation Healthcare Compliance Financial Services 71