IBM Big Data Hub

FEBRUARY 13, 2024

Design content, ad campaigns and innovative products that build better customer experiences. Demystifying generative AI At the heart of Generative AI lie massive databases of texts, images, code and other data types. Imagine each data point as a glowing orb placed on a vast, multi-dimensional landscape.

Artificial Intelligence 125

Artificial Intelligence Marketing Sales Communications 125

Thales Cloud Protection & Licensing

SEPTEMBER 27, 2023

As well as October’s Cybersecurity Awareness Month, there are many planned events to help educate on the emerging trends around cybersecurity and privacy. GITEX GLOBAL features every major technology vendor, trend, and vertical covering sectors including smart cities, cybersecurity, the data economy, mobility, healthcare, and telecoms.

Authentication 83

Authentication Cloud Cybersecurity Data Privacy 83

OpenText Information Management

MARCH 26, 2024

AI is also being leveraged to anonymize patient studies used to feed Large Language Models (LLMs) for clinical insights, peer collaboration, education, and teaching rounds. In the realm of chronic disease management, AI was shown making strides by offering personalized care plans based on the analysis of vast amounts of patient data.

Digital transformation 57

Digital transformation Communications Education Analytics 57

Thales Cloud Protection & Licensing

MARCH 20, 2023

Self-Sovereign Identities, The Next Step in Privacy-First User Experience divya Tue, 03/21/2023 - 06:10 There is a growing momentum around Self-Sovereign Identities (SSI) with real value to be captured by individuals, countries, and businesses. When privacy is at stake, SSI puts individuals back in control of their personal data.

Privacy 71

Privacy Blockchain Customer Experience Access 71

IBM Big Data Hub

FEBRUARY 14, 2024

There’s no need to make customers wait for the answers to frequently asked questions (FAQs) or to take the next step to purchase. And digital customer service agents can boost customer satisfaction by offering advice and guidance to customer service agents.

Artificial Intelligence 88

Artificial Intelligence Retail Unstructured data Insurance 88

Collibra

MARCH 11, 2021

Data governance is a very intricate field, so implementing and sustaining data governance comes with a suite of challenges. Luckily, thousands, if not millions, of organizations use data governance to improve their operations, so you can learn from others’ mistakes and successes. Focus on the operating model.

Government 59

Government Communications Insurance Customer Experience 59

Collibra

FEBRUARY 11, 2022

What is data quality and why is it important? The Data Management Association (DAMA) defines data quality management as the “Planning, implementation and control of activities… to assure data assets are fit for consumption and meet the needs of data consumers.” . be the “right data”).

IT 52

IT Analytics Sales Metadata 52

Collibra

JANUARY 6, 2020

CCPA compliance should be an opportunity for organizations to get their overall engagement with personal data on the right footing. Individuals who work with personal data should be part of an “ethics-aware” community. Training and education can be delivered online, either through more formal training or via community participation.

Compliance 52

Compliance Artificial Intelligence Data Privacy Personal data 52

Collibra

APRIL 11, 2022

Data governance is a very intricate field, so implementing and sustaining data governance comes with a suite of challenges. Luckily, thousands, if not millions, of organizations use data governance to improve their operations, so you can learn from others’ mistakes and successes. Identify data domains.

Government 52

Government Communications Insurance Customer Experience 52

IBM Big Data Hub

JULY 5, 2022

In today’s world of complex data architectures and emerging technologies, databases can sometimes be undervalued and unrecognized. IBM has been the pioneer in paving the way for data management technologies and advancements for decades, from the first commercial database to quantum computing systems. This is the story of Db2. .

Analytics 96

Analytics Cloud Access Paper 96

IBM Big Data Hub

DECEMBER 5, 2023

Enhancing the customer experience through customer service is among the most important disciplines for any organization for one simple reason: without customers, organizations would fail overnight. Today, customers are more likely to switch to different products or cancel a membership than any other time in recent memory.

Customer Experience 68

Customer Experience Artificial Intelligence Communications Digital transformation 68

The Last Watchdog

SEPTEMBER 4, 2019

What’s more, based on WhiteHat’s partner, NowSecure’s insight, some 70% of mobile apps were found to leak sensitive data. Here are excerpts, edited for clarity and length: LW: Your findings show 70% of mobile apps leak data. LW: Lots of sensitive data, data that’s valuable to somebody? We met at Black Hat USA 2019.

Security 171

Security Customer Experience Access Security awareness 171

AIIM

MAY 20, 2021

Step 3: Have Clear Corporate Data Security Policies. Group your data according to various categories for easy access when needed. These classes can include customer profiles, policy documents, suppliers and partners list, business plans, customer purchasing history, sales administration database, source code, and more.

Sales 137

Sales Data breaches Marketing Access 137

Information Governance Perspectives

MAY 10, 2020

In May of 2020 I was honored to speak at the MERv conference with John Frost of Box on the topic of Using Information Governance with a Privacy Compliance Plan as the Fulcrum for Data Privacy and Continuous Compliance. Privacy makes data governance ethical and tangible, and compliance leaders understand that.

Compliance 52

Compliance Information governance Privacy Data Privacy 52

Collibra

JANUARY 25, 2019

Collibra organized a Data Governance and Business Transformation seminar in Paris recently, bringing together data managers from the financial, retail, transportation, and logistics industries. Digital transformation remains a central business initiative that relies on data. What Forrester describes as “Data Governance 2.0”

Government 40

Government Digital transformation Customer Experience Metadata 40

IBM Big Data Hub

JULY 17, 2023

They can comprehend complex customer queries, including nuanced intent, sentiment and context, leading to more accurate and relevant responses. Generative AI can also leverage customer data to provide personalized answers and recommendations and offer tailored suggestions and solutions to enhance the customer experience.

Search queries 58

Search queries Customer Experience Cloud Risk 58

IBM Big Data Hub

JANUARY 18, 2024

Speak customers’ language Your customers can contact your chatbot from almost any country globally. Offer self-service options Customers often prefer to complete simple tasks independently. They can eliminate prolonged wait times in phone-based customer support and email or live chat support.

Sales 96

Sales Artificial Intelligence Communications Marketing 96

Collibra

APRIL 9, 2021

Recapping a discussion moderated by Stijn Christiaens and featuring insurance data experts from Deloitte UK . Insurance is a data-intensive business. Insurance companies need data to better assess risks and price policies competitively, but also profitably. Data governance holds key to cloud migration.

Insurance 59

Insurance Cloud Data science Analytics 59

Reltio

OCTOBER 22, 2020

Twilio as an acquirer is not a surprise because Twilio is positioned as a Customer Engagement Platform for voice and messaging but did not have any coverage for data. Segment is a Customer Data Platform (CDP) player that focuses exclusively on person data. POV on the Customer Data Platform Market .

Personal data 59

Personal data Marketing Customer Experience Retail 59

Reltio

AUGUST 12, 2021

The world has faced shifts in global supply chains, healthcare, education, and workplace environments that we did not anticipate in 2019. Successfully navigating all of these challenges requires accessing, understanding, and leveraging data in new and innovative ways, and this puts a new spotlight on the role of Chief Data Officer (CDO).

MDM 90

MDM Marketing Compliance Privacy 90

CGI

FEBRUARY 21, 2017

People, operating models, data and technology all play an equally important a role in the battle against financial crime. Customer experience (balancing against risk). Education and attitude (in terms of regulatory compliance and encouraging whistle blowers). Predictive data analytics and data management.

Customer Experience 40

Customer Experience Financial Services Analytics Risk 40

Rocket Software

MARCH 11, 2022

For businesses that rely on mainframes, secure access to the data stored there is simply a business requirement. Terminal emulation and host access to these critical resources is key to enabling a range of business processes from serving customers more efficiently to ensuring regulatory compliance. Greater agility, without the hassle.

Retail 52

Retail Manufacturing Compliance Access 52

Thales Cloud Protection & Licensing

JUNE 23, 2021

Today, companies are seeing multiple forces of disruption, including price transparency, more affordable technology, data revolution, and the move to the cloud. solution, access, value, and education. solution, access, value, and education. With the S.A.V.E But more often, by using the S.A.V.E The Journey to Recurring Revenue .

Digital transformation 71

Digital transformation Energy and Utilities Agriculture Customer Experience 71

CGI

NOVEMBER 29, 2015

Collecting and then analysing data from assets can deliver operational efficiency, improved employee and customer experiences and deliver a range of innovative services. Internet of Things (IoT) technologies are recognised to be a key contributor to enable business transformation.

IT 40

IT IoT Customer Experience Cloud 40

AIIM

JANUARY 26, 2023

The purpose of this article is to begin a conversation about data and content and whether or not the long-held distinction between the two is still important. How We've Been Defining Data and Content To give us a starting point, let's first examine how AIIM and our community have been using these terms. What is data?

Blockchain 104

Blockchain ECM Analytics Compliance 104

ARMA International

SEPTEMBER 13, 2021

Here, Part 1 discusses the key DT business drivers, concepts, and technology trends, how they are transforming organizations and society, and how the trends are affecting business users and customers. Some technology trends such as real-time data analytics are on-going, while others are more recent, such as blockchain.

Digital transformation 59

Digital transformation Blockchain IT Computer and Electronics 59

eDiscovery Daily

OCTOBER 21, 2019

In the increasingly non-linear and fast-moving legal technology world in which we now live and work, where cloud-based solutions, analytics, machine learning, and AI are impacting the data-driven decisions being made, is it time to rethink the EDRM? 11:10 AM – 12:10 PM: Data Subject Access Requests in the Americas and Beyond.

e-Discovery 45

e-Discovery e-Delivery GDPR Education 45

DLA Piper Privacy Matters

SEPTEMBER 14, 2021

These sectors include: insurance (both general and health insurance); groceries; loyalty schemes; non-bank lenders; superannuation; transport; government; health; education; and. assess and implement required to changes to existing business processes and policy frameworks related to customer data. Background. agriculture.

Agriculture 100

Agriculture Insurance Customer Experience Privacy 100

The Last Watchdog

JUNE 27, 2023

Quantexa’s Fraud, Financial Crime, and Data Management solutions will enable Federal agencies to gain valuable insights from their data and make better-informed decisions in support of mission objectives. Quantexa’s DI platform and solutions can be deployed on-premise or in the cloud through Microsoft Azure, AWS and Google Cloud.

Big data 100

Big data Artificial Intelligence Sales Marketing 100

Collibra

MAY 22, 2020

Data is embedded in every world-class company’s strategy. In its 2019 Annual Report , JPMorgan explicitly states that data is embedded in its strategies not only for innovating products and services, but also improving employee programs, employee privacy and community investments. Data is an asset.

Data Privacy 104

Data Privacy Privacy Analytics Marketing 104

eDiscovery Daily

MARCH 15, 2018

E-discovery luminary and recipient of the Masters Conference Educator of the Year 2016, Mary provides ACEDS and its membership more than a decade of strong credibility and sound leadership within the e-discovery community. This year seems to be a particular focus on data privacy, more so than it seems in previous years.

e-Discovery 40

e-Discovery Education Data Privacy GDPR 40

AIIM

MAY 5, 2020

Being aware and educated on the most common obstacles businesses face can help with preliminary strategies and prevention planning. The negative side effects of this tendency are numerous, but the most prominent are a resulting lack of education and further difficulty transforming in the future. 3) Customer Experience.

Digital transformation 178

Digital transformation Customer Experience Insurance Education 178

AIIM

MAY 20, 2020

If most of your workday is spent completing manual tasks and processes like transferring data from one system to another, you could be wasting money and missing an opportunity. Repetitive tasks can be automated, freeing up your time to focus on more important tasks tied to your organization’s growth. “ Do we have too much manual work?”

IT 135

IT Unstructured data ECM Customer Experience 135

AIIM

JUNE 29, 2021

If you’ve been paying attention to the research we conduct and the educational information we share, you know that AIIM describes Intelligent Information Management (IIM) as all the things you want to do with, or get from, your organization’s information. This set of capabilities is commonly known as Intelligent Capture.

Artificial Intelligence 208

Artificial Intelligence Content services Cloud Paper 208

Information Governance Perspectives

JULY 23, 2020

And as I noted we are also going to touch on cybersecurity in this presentation, because, especially as legal professionals, you all owe a duty to your clients to maintain a certain level of confidentiality, and in this context, we are talking about data protection and privacy, so we’re going to talk about some of that in a moment.

Cybersecurity 52

Cybersecurity Passwords Risk IT 52

Info Source

DECEMBER 8, 2023

We expect this sector to be at the forefront of embracing Advanced AI technologies to further enhance customer facing processes with a strong focus on Customer Experience. The newer players in the ecosystem are advantaged by digital first processes that have been designed to provide a superior customer experience.

Marketing 40

Marketing Customer Experience Energy and Utilities Digital transformation 40

IBM Big Data Hub

MAY 26, 2023

The core banking application landscape involves multiple applications (both legacy and custom off-the-shelf) that are integrated and surfaced across multiple customer experiences, including mobile. Consider large financial services organization going through core banking modernization.

Cloud 79

Cloud Energy and Utilities Financial Services Digital transformation 79