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IBM named a Leader in The Forrester Wave™: Digital Process Automation Software, Q4 2023

IBM Big Data Hub

Forrester Research just released “The Forrester Wave™: Digital Process Automation Software, Q4 2023: The 15 Providers That Matter Most And How They Stack Up” by Craig Le Clair with Glenn O’Donnell, Renee Taylor-Huot, Lok Sze Sung, Audrey Lynch, and Kara Hartig and IBM is proud to be recognized as a Leader.

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Top predictions for financial services in 2023

OpenText Information Management

As we move into 2023, FSIs will need to focus their increasing IT spend and direct their attention to delivering on the total experience for their customers and employees and on environmental, social and governance initiatives … The post Top predictions for financial services in 2023 appeared first on OpenText Blogs.

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6 predictions for the public sector industry in 2023

OpenText Information Management

In the past year, governments have made strides towards improving citizen experience while ensuring security. In the year ahead, governments will focus on implementing technology that can help them improve citizen experience, be … The post 6 predictions for the public sector industry in 2023 appeared first on OpenText Blogs.

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Make data protection a 2023 competitive differentiator

IBM Big Data Hub

They go to great lengths to integrate trust, transparency and risk management into the DNA of the company culture and the customer experience. These efforts must be supported by integrating data privacy and data ethics into an organization’s culture and customer experiences.

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Customer Experience Management: Optimizing Your Strategy for Financial Success

Speaker: Diane Magers, Founder and Chief Experience Officer at Experience Catalysts

October 19th, 2023 at 9:30am PDT, 12:30pm EDT, 5:30pm BST Register today!

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Discover the Future of Intelligent Information Management

AIIM

AIIM is proud to release its State of the Intelligent Information Management Industry report for 2023. The AIIM 2023 State of Intelligent Information Management Industry report provides an overview of how organizations leverage IIM to drive digital transformation, improve customer experience, and enhance operational efficiency.

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State of the EMEA Information Capture & IDP Market 2022/2023

Info Source

For the Capture & IDP Software market in the EMEA region, Infosource predicts an accelerated growth of end customer investments in the next 5 years. AI-based solutions and subscription-based services will lower the barrier to entry for process automation and meet requirements for improved customer experience and employee satisfaction.