OpenText Information Management

JANUARY 5, 2023

As we move into 2023, FSIs will need to focus their increasing IT spend and direct their attention to delivering on the total experience for their customers and employees and on environmental, social and governance initiatives … The post Top predictions for financial services in 2023 appeared first on OpenText Blogs.

Financial Services 103

Financial Services Government Customer Experience Content services 103

Thales Cloud Protection & Licensing

MAY 26, 2023

CIAM in insurance: A unified, secure user experience with a single login madhav Fri, 05/26/2023 - 07:33 In recent years, the insurance industry has transformed from a singularly focused entity to a multi-brand or multi-service type of business. Adding value to the user experience (a top priority for 59% of insurers) 2.

Insurance 71

Insurance Digital transformation Security Authentication 71

Info Source

NOVEMBER 13, 2023

For the Capture & IDP Software market in the EMEA region, Infosource predicts an accelerated growth of end customer investments in the next 5 years. AI-based solutions and subscription-based services will lower the barrier to entry for process automation and meet requirements for improved customer experience and employee satisfaction.

Information capture 52

Information capture Marketing Records Management Paper 52

IBM Big Data Hub

SEPTEMBER 11, 2023

We are in the midst of an AI revolution where organizations are seeking to leverage data for business transformation and harness generative AI and foundation models to boost productivity, innovate, enhance customer experiences, and gain a competitive edge. Netezza SaaS: Transitioning to the cloud has never been easier.

Customer Experience 104

Customer Experience Cloud Data migration Digital transformation 104

IBM Big Data Hub

OCTOBER 30, 2023

A leading insurance player in Japan leverages this technology to infuse AI into their operations. Real-time analytics on customer data — made possible by DB2’s high-speed processing on AWS — allows the company to offer personalized insurance packages.

Analytics 78

Analytics Retail Cloud Insurance 78

Info Source

DECEMBER 8, 2023

The lack of Telecoms infrastructure and digital skill development presents a hurdle; however, where investments by local government or overarching organisations close the gap, they will enable in particular economies with young populations. The Public Sector, which consists of Federal, State and Local Government (incl.

Marketing 40

Marketing Customer Experience Energy and Utilities Digital transformation 40

Info Source

SEPTEMBER 15, 2023

The demand for the automation of transactional business processes continued to increase, fueled by the shortage in skilled staff and increasing customer experience expectations following the pandemic. The Public Sector, which consists of Federal, State and Local Government (incl.

Information capture 52

Information capture Marketing Records Management Customer Experience 52