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Retailers can tap into generative AI to enhance support for customers and employees

IBM Big Data Hub

As the retail industry witnesses a shift towards a more digital, on-demand consumer base, AI is becoming the secret weapon for retailers to better understand and cater to this evolving consumer behavior. Retailers recognize the need to build their strategies around AI, integrating it into many aspects of their operations.

Retail 94
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Are Retailers Shopping for a Cybersecurity Breach?

Thales Cloud Protection & Licensing

Are Retailers Shopping for a Cybersecurity Breach? Retailers started the century as the prime targets for cyber attackers looking for credit card data. Today, unfortunately, retailers are again coming back to the spotlight. Similar to many organizations, 36% of retail respondents cited human error as the leading threat.

Retail 127
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Data is essential: Building an effective generative AI marketing strategy

IBM Big Data Hub

With the right generative AI strategy, marketers can mitigate these concerns. If the training data is biased or incomplete, the models may generate inaccurate content. For example, a retail clothing company might use generative AI to customize email or online experiences tailored for different customer personas.

Marketing 122
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Create a lasting customer retention strategy

IBM Big Data Hub

An effective customer retention strategy should support the company to maintain a healthy stable of loyal customers and bring in new customers. Steps to create an effective customer retention strategy Effective customer retention strategies begin the moment a first-time customer makes a purchase. The calculation is that simple.

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The most valuable AI use cases for business

IBM Big Data Hub

But right now, pure AI can be programmed for many tasks that require thought and intelligence , as long as that intelligence can be gathered digitally and used to train an AI system. Generative AI can produce high-quality text, images and other content based on the data used for training. We’re all amazed by what AI can do.

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Conversational AI use cases for enterprises

IBM Big Data Hub

DL models can improve over time through further training and exposure to more data. This data can be used to better understand customer preferences and tailor marketing strategies accordingly. In the back end, these platforms enhance inventory management and track stock to help retailers maintain an optimal inventory balance.

Analytics 106
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Risk Management under the DORA Regulation

IT Governance

In fact, in 2020–2022, the financial sector was the second-most attacked sector, topped only by the retail and manufacturing sector. Digital operational resilience strategy At the heart of the risk management pillar – and DORA as a whole – lies the digital operational resilience strategy. million (about £4.70

Risk 104