IBM Big Data Hub

JANUARY 16, 2024

A finely tuned product development strategy is a holistic, cross-collaborative endeavor with the capacity to help any organization weather unforeseen events or market changes. Why is a strong product development strategy important? Consumers have access to more information than ever to compare products and brands.

Marketing 83

Marketing Manufacturing Sales Customer Experience 83

IBM Big Data Hub

MARCH 29, 2024

An effective customer retention strategy should support the company to maintain a healthy stable of loyal customers and bring in new customers. Steps to create an effective customer retention strategy Effective customer retention strategies begin the moment a first-time customer makes a purchase. The calculation is that simple.

Customer Experience 65

Customer Experience Artificial Intelligence Marketing Communications 65

IBM Big Data Hub

FEBRUARY 21, 2022

That retail has experienced extreme disruption in recent years is beyond questioning. Even before Covid turned the world on its head, headlines about the so-called “retail apocalypse” were near-ubiquitous in the media. Retail isn’t just big, it’s huge — the National Retail Federation expects sales to grow by as much as 13.5%

Retail 82

Retail Digital transformation Sales Marketing 82

Thales Cloud Protection & Licensing

MAY 10, 2023

The Retail Data Threat Environment and Why CIAM is a Key Cornerstone to Better Cybersecurity. madhav Thu, 05/11/2023 - 06:06 The retail landscape has changed significantly. Customers should be aware of the existing threats, while retailers must understand the risks associated with poor management of customer identities.

Retail 71

Retail Cybersecurity Ransomware Authentication 71

IBM Big Data Hub

JUNE 30, 2023

Today’s consumers want to know that retailers and brands are aligned with their values. So, while retailers can—and must—use technology as their differentiator, to win the lion’s share of consumer hearts, retail leaders must deliver on promises and purpose. Checking all these boxes is no small feat.

Retail 64

Retail Blockchain Customer Experience Sales 64

erwin

FEBRUARY 21, 2019

Much like the hospitality industry , digital transformation in retail has been a huge driver of change. One important fact is getting lost among all of the talk of “the retail apocalypse” and myriad stories about increasingly empty shopping malls: there’s a lot of money to be made in retail.

Digital transformation 69

Digital transformation Retail e-Delivery Customer Experience 69

CGI

DECEMBER 9, 2019

Data monetization: driving the new competitive edge in retail. Retailers are fully aware that their future relies largely on their ability to use data efficiently. However, in today’s dynamic and highly competitive retail sector, retailers need to accelerate their plans and commit resolutely to the path of data monetization.

Retail 96

Retail Sales Customer Experience Artificial Intelligence 96

IBM Big Data Hub

SEPTEMBER 6, 2023

With the right generative AI strategy, marketers can mitigate these concerns. For example, a retail clothing company might use generative AI to customize email or online experiences tailored for different customer personas. The journey starts with sound data.

Marketing 122

Marketing B2B Customer Experience Communications 122

Thales Cloud Protection & Licensing

DECEMBER 28, 2018

As the retail industry follows suit with today’s digital transformation, customer expectations are at an all-time high. Retailers are looking to address these demands with interconnected experiences to give customers more personalized and immediate experiences both in-stores and online. The numbers don’t lie.

Retail 100

Retail Customer Experience Security Data breaches 100

CGI

MARCH 3, 2020

CGI Client Global Insights: A look at top retail banking trends and priorities. Many retail banks have invested in their “plumbing”- implementing digital technologies to deliver the products, services and experiences their customers demand - but many are still running their businesses just as they did before.

Retail 104

Retail Digital transformation Customer Experience GDPR 104

Import.IO

DECEMBER 20, 2019

It seems like retail/ecommerce is always portrayed as the industry with the most competitive pricing, but hospitality has retail beat. The post How to Perfect Your Hotel Pricing Strategy appeared first on Import.io. Pricing in the hospitality industry is more complicated than in any other industry. But in hospitality, there.

Retail 52

Retail IT 52

Data Matters

APRIL 6, 2022

1 Consistent with its recent rulemaking activity, in its accompanying release, the SEC highlighted private funds; Environmental, Social and Governance (ESG) investing; retail; cyber; and digital assets as key examination priorities. Private Fund, ESG Investing, Retail Investors, Cybersecurity, Fintech, and Digital Assets.

Retail 88

Retail Compliance Sales Risk 88

Thales Cloud Protection & Licensing

OCTOBER 18, 2018

As digital transformation takes hold, the retail industry is under siege from cyber criminals and nation states attempting to steal consumers’ personal information, credit card data and banking information. senior retail IT security managers and 96 IT security managers from retailers across the globe. Nearly 95 percent of U.S.

Retail 66

Retail Data breaches Digital transformation Encryption 66

IBM Big Data Hub

MARCH 8, 2024

Some forecasts suggest online retail might be responsible for half of all retail revenues by next year. In what McKinsey refers to as “the e-commerce catch-22,” many retailers with significant growth in ecommerce sales through 2020 and 2021 saw their margins decline.

Retail 87

Retail e-Discovery Artificial Intelligence Marketing 87

CGI

DECEMBER 7, 2017

The challenge ahead for water retailers. Before we all breathe a collective sigh of relief, let’s take a quick look at other markets to get a glimpse of what my lay in store for retailers in this market. To increase margins retailers are increasingly looking to digital transformation. premanath.puch…. Thu, 12/07/2017 - 15:43.

Retail 40

Retail Energy and Utilities Marketing Digital transformation 40

IBM Big Data Hub

FEBRUARY 12, 2024

Across arguably every industry, business leaders view a great customer experience strategy as a key differentiator. How we arrived at this CX environment Early days of retail Before mass media, it was harder to know what other products were available outside of the ones offered by the local store.

Customer Experience 103

Customer Experience Retail Artificial Intelligence Manufacturing 103

IBM Big Data Hub

JANUARY 25, 2024

As such, more organizations are increasing their dedication to CX strategy and looking towards successful customer experience examples for inspiration. First, the organization puts the customers’ interest first when devising marketing strategies. In healthcare, organizations can do this by offering itemized bills to patients.

Customer Experience 74

Customer Experience Retail Sales Artificial Intelligence 74

Collibra

APRIL 11, 2023

Retail is a dynamic and competitive market. In addition to the traditional brick-and mortar-stores, the retail business today includes online and mobile stores. And the role of data is getting bigger in supply chain management, omnichannel customer experiences, and target marketing strategies. What if they do not match?

Retail 97

Retail Sales Compliance Marketing 97

The Last Watchdog

FEBRUARY 15, 2024

The group creates strategies and protocols to help clients identify and mitigate risk, proactively protect their most sensitive information, prepare for a broad array of incidents, and respond effectively and efficiently to incidents when they do occur.

Data breaches 100

Data breaches Financial Services Retail Big data 100

Thales Cloud Protection & Licensing

JANUARY 10, 2022

In the latest episode of Thales Security Sessions podcast , I was asked by Neira Jones to join Simon Keates, Head of Strategy and Payment Security at Thales and share my thoughts about the major security and organizational challenges retailers and other financial services organizations are facing. Pandemic has changed us all.

Retail 126

Retail Security Financial Services Authentication 126

IBM Big Data Hub

MAY 29, 2018

While shoppers might have personal preferences, they don't limit ourselves to one retailer for all purchasing decisions. Purchasing options outside of the office are diverse and varied depending on what people want to buy, where and when they buy it, and what they need it for. So why do that in a work environment?

Retail 82

Retail Cloud IT 82

CGI

SEPTEMBER 3, 2019

‘People are strange, when you’re a stranger’: A retail bank view into artificial intelligence. For the past five years, CGI has surveyed retail bank customers to identify what they want from banks, how they view alternative providers, and opportunities for further bank investment to provide banks with a view into the year ahead.

Artificial Intelligence 45

Artificial Intelligence Retail Customer Experience Marketing 45

Information Management Resources

DECEMBER 3, 2019

5G will speed up the transformation of the retail sector by delivering technology building blocks for frictionless end-to-end experiences.

Retail 50

Retail 50

Thales Cloud Protection & Licensing

MARCH 14, 2023

It’s estimated that more than 20% of retail sales will come from eCommerce in 2023 (rising to nearly 25% in 2026), illustrating the magnitude of digital transactions. It’s not only consumers and retailers taking notice of this trend, of course. Privacy and data protection are not the only things consumers expect from a retailer.

Privacy 71

Privacy Retail Customer Experience B2C 71

Krebs on Security

JUNE 22, 2023

.” As early as April 2022, KrebsOnSecurity began receiving tips from Canadian readers who were puzzling over why they’d just received one of these SMS phishing messages that referenced information from a recent order they’d legitimately placed at an online retailer. “It was more or less the same day. . ”

Phishing 266

Phishing Retail IT Communications 266

Reltio

MAY 4, 2020

Get a Fast Start to a More Responsive Data Strategy in Less than 90 Days. Third, support new business models, like curbside pick up in the retail and restaurant industries. Watch this 30-minute on-demand webinar, The Data Leader’s Priority: Pivot Faster with a More Responsive Data Strategy.

Customer Experience 52

Customer Experience Digital transformation MDM Sales 52

The Last Watchdog

JULY 27, 2023

Librizzi “Furthermore, Converge’s operational efficiency allows us to target small business through the program, complementing business we write through our retail Cyber practice,” she says. Tom Kang, CEO, Converge, added, “We’re thrilled to partner with QBE North America given their experience and reputation in the cyber insurance market.

Insurance 155

Insurance Risk Retail Marketing 155

The Last Watchdog

SEPTEMBER 22, 2023

Our approach with this customer is following our land-and-expand strategy. We have 5,000+ customers worldwide, including 40 percent of Fortune 500 companies and major organizations in the Finance, Government, Retail, and Industrial segments. The initial contract value is approximately USD 0.25 The contract is automatically renewable.

IT 100

IT Retail Communications Access 100

IBM Big Data Hub

JANUARY 30, 2024

Retail: Manage e-commerce platforms, customer data analytics and supply chain logistics, where data analysis often must occur at the edge. Manufacturing: Enable efficient and intelligent manufacturing processes to better scale production, reduce downtime and optimize strategies and operations.

Analytics 79

Analytics Cloud Manufacturing Retail 79

Security Affairs

AUGUST 6, 2021

As of 2018, Ermenegildo Zegna operated 480 retail stores (267 of which company-owned) across the world. Following the company’s strongly export-oriented strategy, exports account for over 90% of total sales. Ermenegildo Zegna Group is the largest menswear brand in the world by revenue.

Ransomware 116

Ransomware Archiving Retail Manufacturing 116

IT Governance

OCTOBER 26, 2021

That’s often a deliberate strategy as it doesn’t want to publicise its vulnerability – particularly if it’s still working on a solution. As the graph above demonstrates, the other big contributors were the technology and media sector (37 incidents), the education sector (35), retail (18) and professional services (15).

Data breaches 130

Data breaches Retail Government Ransomware 130

erwin

JUNE 14, 2019

Digital Transformation in Retail. The inherently competitive nature of retail has made the sector a leader in adopting data-driven strategy. From loyalty cards to targeted online ads, retail has always had to adapt to stay relevant. This is an important data point for marketing strategy. Data can tell you.

Digital transformation 111

Digital transformation Retail Government Customer Experience 111

IBM Big Data Hub

FEBRUARY 12, 2024

Businesses that place the emotional needs of the buyer persona at the forefront of the customer experience strategy fosters great relationships. Here are seven customer experience trends that can help business leaders elevate their companies and improve their CX strategies.

Customer Experience 77

Customer Experience Artificial Intelligence Marketing Access 77

Rocket Software

JUNE 1, 2020

Unfortunately, for many industries that were forced to close during the first wave of the pandemic—such as retail, restaurants and hotels—business as usual no longer exists. For retail, this means capitalizing on online sales to ensure a positive customer experience. . A global luxury retail brand, and Rocket client, was no exception.

Customer Experience 52

Customer Experience Retail Data structuring Sales 52

Information Management Resources

NOVEMBER 8, 2019

In order to catch fraudsters quickly and efficiently, retailers must consider the use of technology and machine learning – where it works, where it doesn’t and where it’s most costing them.

Retail 36

Retail IT 36

IBM Big Data Hub

MAY 16, 2023

While core creative and strategy campaigns are kept primarily in-house, marketing leaders are turning to MMS and tapping into their business and technology expertise to accelerate digital marketing operations, bridge talent shortages and fill technology skill gaps. The act of delivering such personalized messaging is a complex challenge.

Marketing 74

Marketing Customer Experience Financial Services Retail 74

Information Management Resources

NOVEMBER 21, 2018

There are three main legal issues where retailers need to observe caution—data collection, bias and ownership.

Retail 37

Retail Artificial Intelligence Data collection Risk 37