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Three customer success trends in a post-pandemic world

OpenText Information Management

Customer success trends shaping the future Customer success aims to be a key driver of growth by aligning your company with the customer – taking a thoughtful, proactive, and strategic approach to growing the portfolio over time. Here are three trends impacting the landscape. Accenture Life Trends , 2024. Forbes , 2022.

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The Financial Service and Insurance Industries Need Intelligent Document Processing; Here’s Why

Rocket Software

Analyst firm IDC recently published a Vendor Spotlight report featuring ASG Mobius Content Services (Mobius) and its applications in the financial service and insurance industries. IDP Trends in the Financial and Insurance Industries. Challenges to Effective IDP. Digital Transformation is More Than Scanning Paper Documents.

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How insurers drive success in the digital transformation race with modern data management

Reltio

The insurance industry is facing unprecedented disruption. Insurance carriers have been called to transform customer experience, business offerings, and operations. As an insurer, your current business models are being challenged by new thinking, new competitors, and new ways of working.

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The False Economy of Deprioritising Security

IT Governance

The UK government’s Cyber Security Breaches Survey 2023 confirms this trend. Nevertheless, it’s a clear trend change. Let’s look at: Possible reasons for this trend change; Why it is worrying; and Five ways for organisations to improve their security without breaking the bank. Specifically, a 13.4% Specifically, a 13.4%

Security 116
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New York Department of Financial Services Issues First Guidance by a U.S. Regulator Concerning Cyber Insurance

Data Matters

2 announcing a Cyber Insurance Risk Framework (the Framework) that describes industry best practices for New York-regulated property/casualty insurers. According to NYDFS, the incorporation of these practices should be proportionate to each insurer’s size, resources, geographic distribution, and other factors. The Framework.

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Insurers’ top trends and priorities: A look at CGI’s 2017 Voice of Our Clients findings (part 1)

CGI

Insurers’ top trends and priorities: A look at CGI’s 2017 Voice of Our Clients findings (part 1). This year, we conducted in-person interviews with more than 1,300 client executives across 17 countries, including insurance business and IT executives. p.butler@cgi.com. Thu, 12/07/2017 - 15:32. Change accelerators.

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Insurers’ top trends and priorities: A look at CGI’s 2017 Voice of Our Clients findings (part 1)

CGI

Insurers’ top trends and priorities: A look at CGI’s 2017 Voice of Our Clients findings (part 1). This year, we conducted in-person interviews with more than 1,300 client executives across 17 countries, including insurance business and IT executives. harini.kottees…. Mon, 07/31/2017 - 05:30. Change accelerators.