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Beyond basics: Six tips for an exceptional customer service strategy

IBM Big Data Hub

While every customer interaction is different, organizations that want to improve customer retention and grow their customer base must create an effective customer service strategy. Sign up for customer and employee experience topic updates Six tips to ensure a successful customer service strategy 1.

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Knowledge Sharing: 5 Strategies to Share Knowledge In the Workplace

AIIM

Here are five strategies you can use to share knowledge in the workplace. This can be documented and preserved as part of the organization's knowledge library. Once everyone opens up, it will become natural to educate each other and share knowledge, ultimately helping the team grow professionally and personally.

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How Do I Tame My Information Chaos? 3 Ways to Address it Head-On

AIIM

Match this up with a growing volume and variety of the information we’re creating, and you can see how it can quickly get out of hand and become unmanageable without some strategies in place. It was something focused primarily on paper documents. Capture Is Not New, But It Does Have to Be Re-Imagined.

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On-Premises vs. Cloud-Based Document Management – Which Is Right for You?

Docuware

When your organization is deciding on a document management system (DMS), determining whether to implement it on-premises or in the cloud may be a primary concern. This post describes the advantages and disadvantages of both types of deployments to help you make an educated decision about which one is the best fit for your company.

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KnowledgeLake Growth in 2020 Driven by Increasing Demand for Cloud-based Intelligent Capture and Document Processing Automation 

Info Source

LOUIS, MO., — February 2, 2021 — KnowledgeLake today announced growth figures for 2020 that highlight the rapid adoption of its cloud-native platform for intelligent document processing that gives organizations control of the entire document lifecycle and the ability to capture, process, and manage almost any document. .

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GUEST ESSAY: 7 tips for protecting investor data when it comes to alternative asset trading

The Last Watchdog

These partnerships strengthen a security posture by leveraging the expertise of professionals who specialize in identifying vulnerabilities and allows them to suggest remediation strategies. This includes scanning all materials, such as investor onboarding documents and communication. Employ real-time antivirus scanning.

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Land records are permanent. What is your e-records preservation strategy?

Preservica

Nearly 7,000 documents in the Dutch collection have been digitized and translated and are available online to researchers, educators and genealogists. The local Archives or Historical Society most likely has custody of thousands of records that document the settlement of the area and the demographic trends and milestones since.