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The new wave of channel marketing: What partners can expect in H2 2024 

OpenText Information Management

We’re well into 2024 now and the channel marketing landscape continues to change, thanks to a blend of innovation and connectivity. In this blog, we aim to provide a comprehensive overview of the key trends that are set to redefine channel marketing in the second half of the year.

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Impact of agent experience management on customer success and service

OpenText Information Management

The function is engaged throughout the customer journey from initial access to post-implementation. It involves constant communication and support to ensure the success of the customer. They play a vital role in retaining and expanding customer relationships.

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[Podcast] Getting to Know Your AIIM19 Keynotes - Blake Morgan and Greg Verdino

AIIM

Has been published in two books - Greg is the author of microMARKETING: Get Big Results by Thinking and Acting Small , and a contributing author to Reinventing Interactive and Direct Marketing. Click here to access our full library of episodes. Want more episodes like this?

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Conversational AI use cases for enterprises

IBM Big Data Hub

In conversational AI, this translates to organizations’ ability to make data-driven decisions aligning with customer expectations and the state of the market. The value of conversational AI According to Allied market research (link resides outside IBM.com), the conversational AI market is projected to reach USD 32.6

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Around the World with Thales: Our Upcoming Events

Thales Cloud Protection & Licensing

As well as October’s Cybersecurity Awareness Month, there are many planned events to help educate on the emerging trends around cybersecurity and privacy. We have two meeting rooms, and our focus is on protecting and securing access to your data through modern and strong authentication solutions. Our event booth number is H25-C70.

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Generative AI use cases for the enterprise

IBM Big Data Hub

Streamline workflows with personalized content creation, tailored product descriptions and market-ready copy. Design content, ad campaigns and innovative products that build better customer experiences. User-friendly interfaces and integration tools make them accessible even for non-technical folks.

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How To Organize Your Company’s Knowledge Assets In 6 Simple Steps

AIIM

Identify the key knowledge you must possess in order to be competitive in the market, but don’t yet have it in your coffers. Group your data according to various categories for easy access when needed. The third and final way to label your knowledge assets is through their security-related access levels. Cover all the bases.

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