IBM Big Data Hub

MAY 31, 2023

There are many overlapping business usage scenarios involving both the disciplines of the Internet of Things (IoT) and edge computing. which involves the integration of advanced digital technologies and IoT into manufacturing processes and connected devices that transmit and receive instructions and data. and energy and utilities.

Manufacturing 89

Manufacturing Customer Experience Cloud Analytics 89

Reltio

AUGUST 10, 2020

APIs are the building blocks for creating new experiences for customers and employees. They power mobile apps, web apps, IoT devices and are used to exchange business-critical information. APIs play a key role in digital and customer experience initiatives. What is the value of a Customer API?

Customer Experience 90

Customer Experience Digital transformation Analytics Sales 90

CGI

MAY 27, 2016

Time and tide waits for no man – IoT in Insurance. This old saying could also be applied for what is happening in the insurance market with IoT and that given the drive behind IoT in both the consumer and business markets. p.butler@cgi.com. Fri, 05/27/2016 - 07:25. Time and tide waits for no man. New products and services.

Insurance 40

Insurance IoT Marketing Manufacturing 40

OpenText Information Management

SEPTEMBER 12, 2018

Industries worldwide are transforming at a speed never before experienced, adapting and deploying new technologies such as AI and IoT to stay competitive, to deliver compelling customer experience and be part of the incredible new world that digital can enable.

Customer Experience 49

Customer Experience IoT Digital transformation Cloud 49

Reltio

JUNE 9, 2022

Insurance carriers have been called to transform customer experience, business offerings, and operations. The stakes are high—successful transformation can bring you new revenue opportunities, stronger customer relationships, and sustained brand relevance. Customer centricity became a key focus area to respond to market demands.

Digital transformation 52

Digital transformation Insurance MDM Customer Experience 52

IBM Big Data Hub

JANUARY 8, 2024

Organizations then benefit from looking at industry and technology trends to better decide how to deliver the best possible customer experience to existing and prospective customers. The right technology creates an opportunity to create new digital solutions and improve operational efficiency.

Digital transformation 61

Digital transformation Customer Experience Artificial Intelligence IoT 61

AIIM

JUNE 3, 2020

Information end points like PCs, smartphones, and IoT devices are another point of pressure for information governance. With them, organizations can shift their focus to enhancing customer experiences. ." - 4 Strategies to Conquer Information Chaos with Intelligent Capture. Governance Pressure Point 2 - Information “End Points”.

Information governance 155

Information governance Government ROT Digital transformation 155

erwin

MAY 9, 2019

In the race to collect and analyze data, provide superior customer experiences, and manage resources, new technologies always interest IT and business leaders. Outcomes like more profitable products and better customer experiences are the ultimate business goals.

Artificial Intelligence 75

Artificial Intelligence Customer Experience Cloud Blockchain 75

CGI

AUGUST 21, 2018

Mobile technologies have been a key area of innovation over the past years, used to improve the customer experience and reduce the cost of operations. Omni and digital-only channels drive the next-generation customer experience. Utilities are early adopters of IoT: Is this becoming “table stakes” as well?

Energy and Utilities 40

Energy and Utilities Digital transformation IoT Customer Experience 40

Thales Cloud Protection & Licensing

FEBRUARY 28, 2022

To enable this revolution, automobile manufacturers and their supply chain partners have rapidly adopted new technologies to better serve customers and win competitive advantages: Embedding high-speed connectivity in vehicles to improve customer experience and entertainment as well as real-time diagnostics and OTA updates.

Data Privacy 71

Data Privacy Privacy Manufacturing Digital transformation 71

Collibra

JANUARY 14, 2020

These offensive use cases should be based on Data Intelligence to rethink customer engagement. Organizations should focus on creating an improved customer experience, enabling innovation through AI and ML, and enhancing communications with customers, including marketing. This is the road to digital transformation.

Digital transformation 52

Digital transformation Data Privacy Privacy IoT 52

IBM Big Data Hub

MARCH 14, 2024

5G has been hailed as a disruptive technology, comparable to artificial intelligence (AI ), machine learning (ML) and the Internet of Things (IoT) in terms of the kinds of change it will bring about. More specifically, 5G will continue to do the following: Add to the number of IoT devices used to remotely monitor patient health.

Cloud 60

Cloud IoT Energy and Utilities Artificial Intelligence 60

CGI

MAY 2, 2018

The Internet of Things (IoT) will change many aspects of our daily lives. IoT is already a part of digital transformation for federal agencies and other large organizations seeking to improve citizen and customer experiences. IoT is evolving, and will have different applicability to each organization.

IoT 40

IoT Digital transformation Military Artificial Intelligence 40

Thales Cloud Protection & Licensing

JANUARY 29, 2019

When it comes to digital transformation, organizations are rushing to meet the demand, by leadership or customers, to deploy transformative technologies as a competitive edge. Whether better customer experience or faster access to information, as companies look to the cloud they must consider the security concerns that will follow.

Digital transformation 92

Digital transformation Encryption Cloud Customer Experience 92

IT Governance

DECEMBER 20, 2018

Chatbots, AI, robotics – such as Hilton’s robot concierge, Connie , which hit the headlines in 2016 – the IoT (Internet of Things), recognition technology, virtual reality, augmented reality, automation, voice search and virtual concierge are just some of the developments being adopted. The operational challenge.

Customer Experience 71

Customer Experience IoT Information Security Data collection 71

Collibra

JUNE 26, 2019

Customer experience will be enhanced significantly – By embracing data privacy rules like CCPA, organizations will be able to provide their customers with a much better experience around requests such as data access, erasure, and the right to opt out of personal data being sold.

Data Privacy 49

Data Privacy IoT Personal data Privacy 49

Collibra

JUNE 26, 2019

Customer experience will be enhanced significantly – By embracing data privacy rules like CCPA, organizations will be able to provide their customers with a much better experience around requests such as data access, erasure, and the right to opt out of personal data being sold.

Data Privacy 49

Data Privacy IoT Personal data Privacy 49

erwin

OCTOBER 16, 2020

And this time sensitivity is a massive issue, as taking a proactive and data-driven approach can literally mean life or death to your business or to your customers. And that’s where data analytics can play a huge role.

Artificial Intelligence 145

Artificial Intelligence Analytics Digital transformation Customer Experience 145

IBM Big Data Hub

JUNE 30, 2023

Pair all of this with the difficulty of meeting customer expectations that deliver a superior customer experience, while maximizing profitability, and it can seem like the industrial sector is facing an impossible task. Delays in repairs can often mean supply chain disruptions.

Manufacturing 67

Manufacturing Mining B2B Analytics 67

Thales Cloud Protection & Licensing

DECEMBER 20, 2023

This next-generation network goes beyond faster speeds and reduced latency; it is expected to be the backbone of emerging technologies like the Internet of Things (IoT), autonomous vehicles, and smart cities. Businesses leverage these technologies to gain a competitive edge, from optimizing operations to personalizing customer experiences.

Cybersecurity 83

Cybersecurity Blockchain Artificial Intelligence Encryption 83

eSecurity Planet

OCTOBER 14, 2022

Proper patch management provides an essential line of defense—not only for customer information, but also for the organizations that collect it. Improved customer experience: Few things are as frustrating for customers as faulty, malfunctioning applications. Patch Management Features.

Customer Experience 120

Customer Experience MDM Cybersecurity Security 120

Thales Cloud Protection & Licensing

OCTOBER 18, 2018

While retailers digitally transform their businesses to better serve the higher demands of their customers, they’re being challenged with safeguarding personal data to protect customers, partners and suppliers’ critical information. senior retail IT security managers and 96 IT security managers from retailers across the globe.

Retail 66

Retail Data breaches Digital transformation Encryption 66

CGI

NOVEMBER 29, 2015

Internet of Things (IoT) technologies are recognised to be a key contributor to enable business transformation. Collecting and then analysing data from assets can deliver operational efficiency, improved employee and customer experiences and deliver a range of innovative services.

IT 40

IT IoT Customer Experience Cloud 40

DXC Technology

DECEMBER 5, 2019

Data shared in an ecosystem is more valuable than data locked in a silo because it leads to new innovations and customer experiences. As organizations focus on data-driven business models to remain competitive, they will increasingly seek to collaborate with partners and exchange data.

Customer Experience 41

Customer Experience Digital transformation IT Manufacturing 41

Thales Cloud Protection & Licensing

MAY 22, 2019

In a global and unprecedented shift, digital transformation is driving a wave of benefits as part of this new digital-first business environment – from greater efficiencies to building better customer experiences and relationships. For Europe, the story is no different. How does digital transformation impact data security?

Digital transformation 66

Digital transformation Security Compliance Blockchain 66

erwin

JUNE 11, 2020

Enhance customer experience. To keep pace with technology, businesses have been employing more tools and methods that incorporate modern technology like, Machine Learning, and the Internet of Things(IoT) to enhance the consumer experience. Going Forward with Data Intelligence.

Analytics 103

Analytics Blockchain Artificial Intelligence Big data 103

IBM Big Data Hub

FEBRUARY 23, 2024

It signifies a shift in human-digital interaction, offering enterprises innovative ways to engage with their audience, optimize operations, and further personalize their customer experience. billion by 2030. In these sectors, the technology enhances user engagement, streamlines service delivery, and optimizes operational efficiency.

Analytics 96

Analytics Artificial Intelligence Marketing Education 96

Thales Cloud Protection & Licensing

MAY 21, 2019

In a global and unprecedented shift, digital transformation is driving a wave of benefits as part of this new digital-first business environment – from greater efficiencies to building better customer experiences and relationships. For Europe, the story is no different. How does digital transformation impact data security?

Digital transformation 48

Digital transformation Security Compliance Blockchain 48

Collibra

AUGUST 29, 2019

Deliver a great customer experience. To succeed in today’s digital economy, organizations need to be trusted by their customers to securely handle their personal data and other sensitive information. Having this information is essential for engaging with technologies such as AI, ML, and IoT.

Data Privacy 45

Data Privacy Compliance Personal data Privacy 45

Info Source

NOVEMBER 13, 2023

For the Capture & IDP Software market in the EMEA region, Infosource predicts an accelerated growth of end customer investments in the next 5 years. AI-based solutions and subscription-based services will lower the barrier to entry for process automation and meet requirements for improved customer experience and employee satisfaction.

Information capture 52

Information capture Marketing Records Management Paper 52

DLA Piper Privacy Matters

FEBRUARY 1, 2019

This new protocol replaces a previous agreement signed by the two French authorities in 2011 and is aimed at reinforcing their cooperation in consumer protection and adapting it to the new digital challenges: advances in data collection and processing technologies, fast development of ecommerce, proliferation of the Internet of Things (IoT), acceleration (..)

GDPR 40

GDPR Personal data B2C Retail 40

Info Source

FEBRUARY 20, 2023

This also includes use cases related to Customer Experience Management, primarily addressed by RPA or AI vendors. Inputs can include not only documents and other text-based sources, but also voice, photos, videos, and IoT channels.

Marketing 52

Marketing Artificial Intelligence B2B Paper 52

Bill Schmarzo - Dell EMC

MARCH 28, 2018

And the entire value creation and capture process starts with understanding, optimizing and simplifying the customer experience ; to create a more compelling, differentiated customer experience that builds loyalty and ultimately advocacy. Summary: Digital Transformation and Data Monetization.

Digital transformation 40

Digital transformation Customer Experience Marketing Retail 40

Bill Schmarzo - Dell EMC

FEBRUARY 14, 2018

However this infatuation with following the money can actually lead organizations astray, and make the vulnerable to disruption and disintermediation from more nimble, more customer-focused organizations. Customer experiences are unsatisfactory. Customer outcomes are questionable, or are downright wrong.

Analytics 40

Analytics Artificial Intelligence Customer Experience Big data 40

CGI

APRIL 18, 2016

Navigating the digital customer experience: data insight required. It’s clear today that all customer-facing business processes should be reevaluated in light of digital transformation. Putting the customer first requires an understanding of behaviors and preferences along the customer’s journey. kathy.jacquay@….

Customer Experience 40

Customer Experience Digital transformation IoT Communications 40

Info Source

OCTOBER 21, 2022

Inputs can include not only documents and other text-based sources, but also voice, photos, videos, and IoT channels. We expect businesses and public organisations to increase their investments to digitalise and automate customer facing solutions and increase operational efficiencies.

Marketing 52

Marketing Digital transformation Sales Paper 52

OpenText Information Management

APRIL 15, 2024

OpenText™ Aviator IoT : In this release, we're introducing OpenText Aviator IOT, aimed at revolutionizing autonomous supply chain networks and enhancing asset management operations for business networks.

Cloud 96

Cloud Analytics Digital transformation Customer Experience 96