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Improving supply chain resiliency in the industrial sector

IBM Big Data Hub

Pair all of this with the difficulty of meeting customer expectations that deliver a superior customer experience, while maximizing profitability, and it can seem like the industrial sector is facing an impossible task. Delays in repairs can often mean supply chain disruptions.

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How to Take Your Business to The Next Level with Data Intelligence

erwin

With tools such as Artificial Intelligence, Machine Learning, and Data Mining, businesses and organizations can collate and analyze large amounts of data reliably and more efficiently. Enhance customer experience. Businesses are also able to use such information to provide customers with user-centric customer experience.

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Utilities Digital Journey Insights (Part 3): Data, the new “digital capital” - Going beyond the hype of advanced analytics and AI

CGI

Emerging trends are creating numerous opportunities to unlock new customer experiences and business models for the digital economy, with advanced analytics serving as the differentiator in achieving operational, commercial and customer engagement excellence. Advanced analytics and automation: The business focus.

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Don’t Follow the Money; Follow the Customer!

Bill Schmarzo - Dell EMC

However this infatuation with following the money can actually lead organizations astray, and make the vulnerable to disruption and disintermediation from more nimble, more customer-focused organizations. Customer experiences are unsatisfactory. Customer outcomes are questionable, or are downright wrong.

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Part 1: OMG! Not another digital transformation article! Is it about understanding the business drivers?

ARMA International

The exponential growth in content is fueled by a plethora of connected devices, colloquially called “Internet of Things (IoT),” from cell phones, mobiles, and wearable technologies, to sensors in homes, appliances, cars, and so on. Digital Experience Platforms (DXP). A good digital experience can underpin a good customer experience.

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Part 2: OMG! Not another digital transformation article! Is it about the evolution from RIM to Content Services?

ARMA International

Using “digital farming” techniques such as moisture sensors in the soil and regular and infrared cameras on drones, the Internet of Things (IoT) can capture images nonstop and transmit them to a central location for processing. Customer Experience (CX). Figure 1: Auto-classification and AI.

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Celebrating 40 years of Db2: Running the world’s mission critical workloads

IBM Big Data Hub

Forrester’s 2022 Total Economic Impact Report for Data Management highlights the impact Db2 and the IBM data management portfolio is having for customers: Return on investment (ROI) of 241% and payback <6 months. This helps remove unnecessary network and infrastructure latencies and reduce cost and security vulnerabilities.