Thales Cloud Protection & Licensing

MARCH 14, 2023

They also demand exemplary customer experience, and most are not shy about taking their business elsewhere if their expectations go unmet. In a saturated market, businesses must work hard to find the sweet spot, balancing customer experience, cyber security, and compliance.

Privacy 71

Privacy Retail Customer Experience B2C 71

IBM Big Data Hub

APRIL 8, 2024

This ensures a modern customer experience. Gartner has estimated that 80% of organizations fail to scale digital businesses because of outdated governance processes. Data is an asset, but to provide value, it must be organized, standardized and governed.

Government 55

Government Sales Customer Experience Compliance 55

AIIM

APRIL 19, 2022

Organizations around the world have embraced the cloud as a way to fundamentally improve the performance of the business and dramatically improve customer experience. How do you use content services in the cloud to improve customer experience, accelerate cycle times, and reduce costs? Content Services in the Cloud.

Content services 174

Content services Cloud Customer Experience Compliance 174

Info Source

SEPTEMBER 1, 2020

The REAL ID Act establishes minimum security standards for license issuance and production and prohibits federal agencies from accepting for certain purposes driver’s licenses and identification cards from states not meeting the Act’s minimum standards. ROCHESTER, N.Y., Beginning October 1, 2021, the U.S. Beginning October 1, 2021, the U.S.

Compliance 52

Compliance ECM Information capture Cloud 52

IBM Big Data Hub

JUNE 10, 2024

Similarly, on-premises XaaS solutions offer the flexibility to scale resources within the organization’s own infrastructure, providing greater control over data and security. Maintaining cost predictability and transparency Controlling budgets in the age of AI requires a deep understanding of cost drivers and expenditure patterns.

Cloud 63

Cloud Data science Customer Experience Access 63

Collibra

MAY 1, 2024

Source: Boston Consulting Group survey of 1400+ C-suite executives ( 2) The upshot for you: CDAOs and CDOs are now presented with a once-in-a-lifetime opportunity to capitalize on AI enthusiasm and secure buy-in for AI initiatives. They ensure data pipelines, data storage and computing resources are scalable, secure and reliable.

Analytics 74

Analytics Government Compliance Customer Experience 74

IBM Big Data Hub

DECEMBER 18, 2023

For organizations of all types—and especially those in highly regulated industries such as financial services, government, healthcare and telco—considerations including the rise of generative AI, evolving regulations and data sovereignty laws and ongoing security challenges must be top of mind.

Cloud 63

Cloud Financial Services Compliance Digital transformation 63

IBM Big Data Hub

JANUARY 19, 2023

It’s clear data protection, and its three pillars—data security, data ethics and data privacy—is the baseline expectation for organizations and stakeholders, both now and into the future. They go to great lengths to integrate trust, transparency and risk management into the DNA of the company culture and the customer experience.

Data Privacy 60

Data Privacy Customer Experience Privacy Compliance 60

IT Governance

APRIL 8, 2019

Although organisations are devoting more resources to cyber security in order to tackle the growing threat of data breaches, 87% say they don’t have the budget to meet their needs, a new report has found. The most important part of cyber security is identifying which assets are most important and where they are located.

Security 110

Security Artificial Intelligence Digital transformation Data breaches 110

Thales Cloud Protection & Licensing

DECEMBER 20, 2023

This strategy addresses security concerns related to intellectual property and sensitive data in large language models (LLMs). This enhances data privacy and security and allows for greater control and efficiency in AI application deployment within the enterprise. This necessitates a shift in cybersecurity strategies.

Cybersecurity 83

Cybersecurity Blockchain Artificial Intelligence Encryption 83

IBM Big Data Hub

JANUARY 10, 2024

Hybrid cloud has become the dominant approach for enterprise cloud strategies , but it comes with complexity and concerns over integration, security and skills. Hybrid cloud is also forcing a significant rethinking of how to secure and protect data and assets.

Security 71

Security Cloud Data Privacy Financial Services 71

Thales Cloud Protection & Licensing

SEPTEMBER 27, 2023

” You’ll find Thales on stand 152, level Daghilev, and don’t miss our workshop at 3pm on October 11th as Didier Espinet, Chief Information Security Officer, Thales DIS and Laini Cultier, IAM expert at Thales will present a session entitled “Trust and Security: The Keys to Success in the Public Cloud”. Our event booth number is H25-C70.

Authentication 83

Authentication Cloud Cybersecurity Data Privacy 83

Collibra

JANUARY 25, 2019

Collibra organized a Data Governance and Business Transformation seminar in Paris recently, bringing together data managers from the financial, retail, transportation, and logistics industries. What Forrester describes as “Data Governance 2.0” goes beyond the customer-centric model and regulatory constraints.

Government 40

Government Digital transformation Customer Experience Metadata 40

IBM Big Data Hub

MAY 31, 2023

Fueled by data, a product can be connected interactively with a broader ecosystem, offering an enhanced customer experience (CX), optimized product performance and services, and an agile supply chain that can deliver new sources of value to the customer. Learn more about Industry 4.0

Manufacturing 88

Manufacturing Cloud Customer Experience Analytics 88

Thales Cloud Protection & Licensing

NOVEMBER 22, 2021

Consumers have come to expect a hyper-personalized experience that is fast, convenient and secure. Banks have adopted technologies to enable: Secure, remote, multi-device banking transactions. Secure digital payments leveraging biometrics, tokens, and context-based security. Data security.

Digital transformation 71

Digital transformation Financial Services Customer Experience Risk 71

Rocket Software

MARCH 14, 2022

With employees, partners and customers engaging with content from anywhere at any time, digital content is expanding exponentially and becoming more complex (and critical) to manage. Going forward, businesses need to fill these gaps with the right solutions to manage critical information assets securely and effectively.

Financial Services 82

Financial Services Insurance Digital transformation Paper 82

erwin

AUGUST 20, 2020

EA helps organizations adapt to and implement new technologies to improve product offerings, the customer experience and services provided. Data Governance. Data Security & Risk Management. EA empowers organizations to be proactive with security, instead of reactive, by identifying risks ahead of time.

Big data 140

Big data Artificial Intelligence Risk Digital transformation 140

Collibra

APRIL 11, 2023

And the role of data is getting bigger in supply chain management, omnichannel customer experiences, and target marketing strategies. Compliance Risk Compliance with consumer data protection and other privacy laws are critical to the retail industry. Poor-quality data can either delay or fail regulation compliance.

Retail 73

Retail Sales Compliance Marketing 73

Reltio

MAY 20, 2022

Some additional challenges with legacy MDM are: It doesn’t scale to billions of customer records or 1,000s of profile attributes making it difficult to manage big data volumes. Poor customer experience from outdated data, slow business processes, potential downtime, and lack of real-time capabilities.

MDM 75

MDM Customer Experience Cloud Insurance 75

IBM Big Data Hub

DECEMBER 20, 2023

Whether it’s deeper data analysis, optimization of business processes or improved customer experiences , having a well-defined purpose and plan will ensure that the adoption of AI aligns with the broader business goals. Establish a data governance framework to manage data effectively.

Artificial Intelligence 71

Artificial Intelligence Customer Experience Cloud Government 71

IT Governance

DECEMBER 20, 2018

The operational efficiencies and enhanced customer experiences supported by these developments create a competitive advantage. Management teams and front-of-house staff alike need to be familiar with the tools and their functions, as well as the associated information security landscape. Information security.

Customer Experience 71

Customer Experience IoT Information Security Data collection 71

IBM Big Data Hub

DECEMBER 4, 2023

This approach can accelerate speed-to-market by providing enhanced capabilities for developing innovative products and services, facilitating business growth and improving the overall customer experience in their interactions with the company. Below, we provide summaries of some of our current generative AI implementation initiatives.

Insurance 53

Insurance Digital transformation Compliance Cloud 53

Collibra

MARCH 6, 2024

AI starts with trusted data SAP Datasphere and Collibra offer enterprises a business data fabric architecture that can govern SAP and non-SAP data, delivering trusted data to all users no matter where it resides. The answer is that your organization needs AI governance. Answer: AI governance.

Government 90

Government Customer Experience Artificial Intelligence Digital transformation 90

IBM Big Data Hub

JULY 5, 2022

From powering the Marriott Bonvoy loyalty program used by 140M+ customers, to enabling AI to assist Via’s riders in 36 million trips per year , Db2 i s the tested, resilient, and hybrid database providing the extreme availability, built-in refined security, effortless scalability, and intelligent automation for systems that run the world.

Analytics 86

Analytics Cloud Access Paper 86

AIIM

MARCH 12, 2018

Information Privacy and Security: GDPR is Just the Tip of the Iceberg. Information Security and Compliance Through the Prism of Two Industries. Content Security -- Why User Behavior Matters. Your Compliance and Archiving Strategy Begins at the Beginning. 3 Keys to Your GDPR Compliance Strategy.

ECM 90

ECM Digital transformation Digital preservation Content services 90

erwin

NOVEMBER 13, 2020

Data Security & Risk Management. Compliance/Legislation. Data Governance (knowing what data you have and where it is). EA and technology innovation leaders must use the latest business and technology ideas to create new revenue streams, services and customer experiences.”. Digital Transformation.

Digital transformation 131

Digital transformation Artificial Intelligence Customer Experience Metadata 131

Collibra

JULY 5, 2020

The marketing team may leverage state-of-the-art analytics tools to improve customer experience and the finance team may use another set of tools that work best for their own use cases. But what happens when these tools get their customer data from different sources? Technological innovation outpaces human adaptation.

Analytics 69

Analytics Compliance Privacy Digital transformation 69

Collibra

SEPTEMBER 9, 2022

Incomplete or inaccurate data, security problems, hidden data – the list is endless. Data quality significantly influences the organizational efforts in governance and compliance, leading to additional rework and delay. Duplication of contact details, for example, affects customer experience significantly.

Analytics 92

Analytics Customer Experience Marketing Unstructured data 92

Reltio

APRIL 25, 2019

Blake Morgan , Customer Experience Futurist, makes her point in the Forbes article Five Trends Shaping the Future of Customer Experience In 2019. According to her, “customer experience (CX) is now seen as a key business strategy for every brand.”

Customer Experience 75

Customer Experience Digital transformation B2B B2C 75

Info Source

JUNE 11, 2019

M-Files for Salesforce seamlessly integrates M-Files content services directly within the familiar Salesforce user interface, providing easy access to out-of-the-box document management, compliance and governance features via the user interface where Salesforce users spend most of their time throughout the day.

Access 40

Access Unstructured data ECM Sales 40

erwin

AUGUST 28, 2020

Organizations with a solid understanding of data governance (DG) are better equipped to keep pace with the speed of modern business. In this post, the erwin Experts address: What Is Data Governance? Why Is Data Governance Important? What Is Good Data Governance? What Are the Key Benefits of Data Governance?

Government 145

Government IT Compliance Metadata 145

Collibra

AUGUST 20, 2021

Poor data quality disrupts the business value chain, leading to failed sales orders, delayed shipments, invoices stuck in the system, or poor customer experiences. Data pipelines ingest data from sources, transform and enrich it, and make it available for storage, operations, or analytics in a governed manner.

Metadata 59

Metadata Analytics Government Customer Experience 59

Collibra

AUGUST 20, 2021

Poor data quality disrupts the business value chain, leading to failed sales orders, delayed shipments, invoices stuck in the system, or poor customer experiences. Data pipelines ingest data from sources, transform and enrich it, and make it available for storage, operations, or analytics in a governed manner.

Metadata 52

Metadata Analytics Government Customer Experience 52

CGI

FEBRUARY 21, 2017

Defence is no longer just an IT security issue. Customer experience (balancing against risk). Education and attitude (in terms of regulatory compliance and encouraging whistle blowers). Know your customer capabilities (for stronger identity management). The CDO’s top challenges include: Data quality and governance.

Customer Experience 40

Customer Experience Financial Services Analytics Risk 40

CGI

JUNE 25, 2018

However, here are five things that have my internal optimist excited about its release: IT modernization and data hold center stage: The PMA clearly puts IT and effective use of data as the change agent and enabler for better government mission, service and stewardship. CGI can help with PMA compliance and many other federal agency needs.

Government 40

Government Customer Experience Compliance Access 40

OpenText Information Management

MAY 28, 2024

Today’s businesses are challenged to transition their services and offerings into a digital, frictionless customer experience with real-time insights, quick response times, and self-service experiences. 3 This reduces employee productivity, shrinks the bottom line, and taints customer experiences.

Customer Experience 57

Customer Experience ECM Government Information governance 57

ARMA International

SEPTEMBER 22, 2021

While these RIM practices are still important to help ensure governance, compliance, and manage risks, it is also important to realize that information is both a product and a service. Information Governance (IG). Discussions of IG often lead to a discussion of data governance (DG) and whether the two are different.

Digital transformation 52

Digital transformation Content services IT e-Discovery 52