AIIM

MARCH 7, 2022

Success in the marketplace for all businesses, whether B2B or B2C, requires understanding your customers, understanding how they want to interact with your company, and delivering the information they want, when they want it. Win #1: Better Business Performance.

B2C 152

B2C B2B Government Manufacturing 152

Reltio

SEPTEMBER 13, 2022

The study’s composite customer had both B2B and B2C channels, which is an important characteristic as Reltio’s platform is deployed by our customers in both contexts. Improved first call resolution in B2B and B2C call center environments created $3.1 million in savings. million in savings.

MDM 52

MDM B2C IT B2B 52

Thales Cloud Protection & Licensing

MARCH 5, 2023

So, in this world of diverse policies, how do you synthesize your brand and product portfolio across your B2B and B2C channels into secure individual streamlined experiences? Some insurance companies have gone so far as to insure an identifying part of a celebrity’s body.

Customer Experience 71

Customer Experience Insurance B2C B2B 71

Interactive Information Management

FEBRUARY 4, 2021

Particularly the B2B, B2G, online B2C and nonprofit communities? Mobile phones and devices also are publisher tools — curating and presenting content informed by your physical activities — though this is becoming more difficult with crackdowns on mobile identification for personal privacy purposes.

B2C 52

B2C Government Marketing B2B 52

The Last Watchdog

JULY 11, 2022

They also have other distinctive products like NordPass, Nord Locker or Nord Layer that’s focused towards the B2B layer, which make Nord a big security suite that can be used by everyone. That’s for the B2C users. Pukys: Nord puts a lot of effort, in terms of advertising, to the gaming/streaming community.

Security 229

Security B2C Data breaches Privacy 229

Data Protection Report

AUGUST 17, 2023

Consent Business Improvement and Research Exceptions Implementing data protection measures Anonymisation Part III Deployment: Collecting and using personal data in deployed AI Systems (“business to consumer” or B2C) Notification and Consent Obligations Accountability Obligation Part IV Procurement: AI System or solution provider providing support to (..)

Personal data 52

Personal data B2C B2B Government 52

Reltio

JUNE 20, 2023

The report cited that, "Reltio’s vision is to strategically go to market in B2B, B2C, insurance, financial services, healthcare, and life sciences with prebuilt connectors in corresponding velocity packs.”

MDM 98

MDM Cloud B2C B2B 98

Thales Cloud Protection & Licensing

JULY 3, 2023

In fact, Gartner has shown that 71% of B2C and 86% of B2B customers expect companies to be well-informed about their personal information during an interaction. And yet, businesses should be wary of adding intrusive data-collection forms into the customer journey.

IT 62

IT Data collection B2C B2B 62

Reltio

JULY 21, 2021

This has huge implications for advertisers and content publishers alike but, from a data management point of view, for B2B and B2C organisations the good news is that first-party cookies are not going away. (For more information on third-party cookies and how they work, see this article.) Relationships and Hierarchies: Y/N.

Customer Experience 52

Customer Experience B2C MDM B2B 52

Data Protection Report

MARCH 25, 2024

Deployment – When organisations deploy AI Systems that collect and use personal data (“business to consumer” or B2C). Procurement – Service providers for bespoke AI Systems developed using personal data in the organisations’ possession (“business to business” or B2B).

Personal data 45

Personal data B2C B2B Data collection 45

Info Source

FEBRUARY 20, 2023

These growing input types correlate strongly with the expanding communication channels in the B2B environment, a trend that has accelerated during the pandemic. email and electronic sourced inputs) caused by growing virtual B2C and B2B interactions.

Marketing 52

Marketing Artificial Intelligence B2B Paper 52

Data Matters

MARCH 7, 2022

Complementing the above proposals, the Data Act is aimed at giving individuals and businesses more control over their data; it regulates data sharing between business to consumer ( B2C ), business to business ( B2B ) and business to government ( B2G ). See also here for our previous blog on this legislative proposal.

Big data 117

Big data Artificial Intelligence Cloud Manufacturing 117

IBM Big Data Hub

SEPTEMBER 26, 2022

In B2B or B2C circles, a 360-degree view of customers or citizens offers a holistic, comprehensive picture of a person based on data collected from all touch points. A data fabric facilitates the end-to-end integration of various data pipelines and cloud environments by using intelligent and automated systems.

B2C 52

B2C Analytics B2B Digital transformation 52

The Last Watchdog

NOVEMBER 13, 2018

Thus, what we’re experiencing today is the blossoming of B2B and B2C commerce transacted digitally. But then along came cloud services, mobile computing and the Internet of Things, which gelled into digital transformation.

Security 140

Security Digital transformation B2C B2B 140

Reltio

JUNE 25, 2020

The shift to online commerce since the start of the pandemic in the US - both in B2C and B2B - has been dizzying. “To pull it off, they’ll need the data and technologies that can turn signals into insights, in real-time, and to identify the moments that matter and deliver interactions precisely at the right time.”.

Marketing 98

Marketing Retail Customer Experience Digital transformation 98

Reltio

JANUARY 9, 2020

Instead of thinking about B2B or B2C, think H2H: Human to Human. To win in the Experience Economy, you need connected customer profiles to humanize your business. The post How to Win Customers and Drive Loyalty With Data appeared first on Reltio.

Customer Experience 69

Customer Experience MDM Retail B2C 69

Info Source

NOVEMBER 13, 2023

As COVID-19 ceased to impact the EMEA market in 2022, B2C and B2B business interactions did not revert to pre-pandemic levels related to input sources, they stabilised at a hybrid level, characterised by hybrid environments, like work-from-home arrangements and new habits of virtual interactions.

Information capture 52

Information capture Marketing Records Management Paper 52

Collibra

AUGUST 7, 2020

In a large B2B or B2C enterprise, hundreds of thousands of dollars are wasted on redundant third-party data purchase every year. Despite a significant spend on third-party data, companies frequently end up buying the same data sets or data sets with huge overlaps.

Customer Experience 59

Customer Experience B2C Metadata Marketing 59

Reltio

JANUARY 29, 2020

If an organization’s data infrastructure is not set up to collect and anticipate product failures, innovate into new product adaptations and learn from poor service experiences, B2B and B2C customers alike can quickly move on to alternative vendors or more costly channels.

Customer Experience 52

Customer Experience Manufacturing B2C B2B 52

Info Source

OCTOBER 21, 2022

email and electronic sourced inputs) caused by growing virtual B2C and B2B interactions. The pandemic accelerated the market dynamics visible in prior years, in particular the decline of software sales associated with input sources used to digitise analog documents (Scanners and MFPs) and the increase of digital inputs (i.e.,

Marketing 52

Marketing Digital transformation Sales Paper 52

Thales Cloud Protection & Licensing

JANUARY 9, 2023

The result is that customers expect their devices to do more, so both B2B and B2C companies are compelled to expand their hardware device’s functionality with embedded software. Software-embedded devices, from airplanes and factory machinery to private cars and dishwashers, have become a central part of modern life.

Marketing 71

Marketing Cloud B2C B2B 71

CGI

FEBRUARY 15, 2016

However, one of the biggest challenges faced by business leaders is how to differentiate themselves in the market and this often involves exploring new business models, for both B2B and B2C markets, which ultimately drive profitability and new level of services.

B2C 40

B2C Sales B2B Marketing 40

The Last Watchdog

MAY 21, 2024

About Global Surveyz: Global Surveyz is a global research company providing survey report-as-a-service that covers the whole process of creating an insightful and impactful B2B or B2C report for any target market. Global Surveyz was established in 2020 and is the brain-child of Ramel Levin.

B2C 130

B2C B2B Cybersecurity Data breaches 130

CGI

APRIL 19, 2016

It’s early days, but what is clear is that value-based rather than product-based pricing will be an integral part of IoT and the new business models it creates , both on a B2B and B2C front.

IoT 40

IoT B2C B2B Marketing 40

CGI

NOVEMBER 13, 2014

However, one of the biggest changes that businesses and government currently face is the change in business models for both B2B and B2C. Many business changes are technology driven: whether a company uses on premise or off premise solutions, bespoke applications or SaaS, automation or low cost labour etc.

B2C 40

B2C Sales B2B Analytics 40

Reltio

JUNE 12, 2020

B2B, B2C or B2B2C: B2B. Years in Position: Over 10 years. 1-2 Previous Roles & Companies: Worked as a consultant with general insurers, Lloyd’s market firms, brokers and reinsurers, including Beazley Group and RSA. How can people connect with you? LinkedIn: [link].

Insurance 52

Insurance Customer Experience B2B MDM 52

Reltio

OCTOBER 28, 2022

Forrester Consulting interviewed six of our customers and used its proven methodology to build a total economic impact model for a composite organization with both B2B and B2C operations. The study showed a significant 366% return on investment (ROI) and $13M net present value (NPV) of benefits over 3 years.

MDM 52

MDM B2C B2B Customer Experience 52

Reltio

NOVEMBER 1, 2022

Forrester Consulting interviewed six of our customers and used its proven methodology to build a total economic impact model for a composite organization with both B2B and B2C operations. The study showed a significant 366% return on investment (ROI) and $13M net present value (NPV) of benefits over 3 years. .

MDM 52

MDM B2C B2B Customer Experience 52

Info Source

MARCH 16, 2022

This trend also impacts how end customers communicate and interact in B2B and B2C environments, which is increasingly digital and involves a diverse set of input channels and formats. Remote work of knowledge workers involved in business transactions increases the demand for Web-based and cloud-based Capture Software clients.

Information capture 59

Information capture Marketing Digital transformation Cloud 59

Info Source

MARCH 16, 2022

This trend also impacts how end customers communicate and interact in B2B and B2C environments, which is increasingly digital and involves a diverse set of input channels and formats. Remote work of knowledge workers involved in business transactions increases the demand for Web-based and cloud-based Capture Software clients.

Information capture 52

Information capture Marketing Digital transformation Cloud 52

Reltio

OCTOBER 28, 2021

What gets them excited, what drives success for them, what gets them promoted are business outcomes delivered against a specific use case.But there’s the rub: How can you improve operational efficiency in a B2B selling use case if you can’t link Account and Contact so your sellers know which individuals work for which company?

MDM 98

MDM IT B2B Sales 98

Interactive Information Management

DECEMBER 6, 2013

Our insight comes from many places, though primarily from the experiences of our long list of DC area clients - ranging from IT and B2B service companies, to retail, B2C and startup businesses.

Marketing 45

Marketing Metadata B2C Communications 45

John Battelle's Searchblog

JUNE 22, 2023

The ability to apply LLM-level intelligence to large data sets is just too big an opportunity – in both B2C as well as B2B/enterprise markets. My friend didn’t commit to an answer on that, but I did get the sense it’s coming soon. A big reason this is taking more time than I’d like is cost.

B2C 59

B2C B2B Archiving Education 59

Info Source

FEBRUARY 12, 2020

Maybe the issue is that Textract is more of an AWS/B2B play than a B2C play like you get more commonly with the Amazon marketplace. So, if I am a scanner vendor, why wouldn’t I look at including a year’s worth of Textract services with the purchase of the scanner from the Amazon marketplace?

Sales 59

Sales B2C Artificial Intelligence B2B 59

Reltio

FEBRUARY 8, 2021

Telcos will be working a lot more with the B2B sector. If you know more about a customer (B2B or B2C) you’ll know more about how to retain their business and make it profitable. . Kate : What are the business challenges faced by telcos ? Sarit: Before we get into challenges let’s talk about opportunities.

Communications 80

Communications MDM B2B Analytics 80

Reltio

FEBRUARY 3, 2021

Gartner points to Reltio’s “market momentum,” “real-time B2B and B2C,” and a “mature cloud offering” as Strengths. Reltio Connected Data Platform is the only cloud-native, multi-tenant, multi-domain MDM software as a service ( SaaS ) platform on the market.

MDM 98

MDM Cloud Marketing B2C 98

CGI

SEPTEMBER 27, 2018

Respondents to the survey were typically working in a B2B industry rather than B2C and may have different expectations of the potential number of SARs. Automating SAR fulfilment: The decision to automate SAR processing may have depended on your estimate of requests and whether you are primarily in B2B or B2C.

B2C 40

B2C GDPR B2B Compliance 40