DLA Piper Privacy Matters

APRIL 26, 2021

On 21 April 2021, the European Commission published the long-awaited proposal for a Regulation on Artificial Intelligence [1] (“ AI Regulation ”). The proposed AI Regulation introduces a first-of-its-kind, comprehensive, harmonized, regulatory framework for Artificial Intelligence.

Artificial Intelligence 114

Artificial Intelligence Risk Marketing GDPR 114

Data Matters

APRIL 23, 2021

On April 21, 2021, the European Commission ( EC ) issued its eagerly awaited draft proposal on the EU Artificial Intelligence Regulation ( Draft AI Regulation ) – the first formal legislative proposal regulating Artificial Intelligence ( AI ) on a standalone basis.

Artificial Intelligence 74

Artificial Intelligence GDPR Risk Marketing 74

AIIM

AUGUST 26, 2021

However, you can establish a more intelligent semantic layer to your search parameters by using this knowledge base to further classify the ingested content, enrich the search functionality and results, and bring more depth and speed to the search process overall. Searching Intelligently.

Digital transformation 199

Digital transformation Search queries Artificial Intelligence Healthcare 199

IBM Big Data Hub

APRIL 25, 2024

These include: Agent Assist is an AI cloud service, based on IBM watson x , and used by IBM support agents. At IBM, we have an extensive product knowledge base, and pulling the most relevant information quickly is paramount when working on a case. It helps agents save time by getting to the desired information faster.

IT 52

IT Communications Cloud Analytics 52

IBM Big Data Hub

AUGUST 22, 2023

We leverage retrieval-augmented generation tasks to create a question-answer feature or multi-lingual conversational chatbot (based on a documents or dynamic content from a broad knowledge base) that provides field service assistance in real time.

Energy and Utilities 81

Energy and Utilities Unstructured data Artificial Intelligence IoT 81

IBM Big Data Hub

JANUARY 18, 2024

The latest artificial intelligence (AI) chatbots , also known as intelligent virtual assistants or virtual agents, not only understand natural conversations thanks to advanced language models but also proactively automate various tasks using conversational AI technology.

Sales 96

Sales Artificial Intelligence Communications Marketing 96

IBM Big Data Hub

FEBRUARY 16, 2024

Customer service interactions are increasingly powered by automation and generative artificial intelligence (AI). Web-based knowledge bases where users can find articles, FAQs and videos to walk them through how to solve issues and use their products or services correctly.

Customer Experience 98

Customer Experience Artificial Intelligence Sales Marketing 98

IBM Big Data Hub

JANUARY 8, 2024

The rise of advanced digital technologies Technological developments improving organizations include automation , quantum computing and cloud computing , artificial intelligence , machine learning and the Internet of Things (IoT). By doing so, they should expect resolved customer service issues and customer satisfaction to improve.

Digital transformation 67

Digital transformation Customer Experience Artificial Intelligence IoT 67

IBM Big Data Hub

APRIL 15, 2024

For example, as manufacturers, we create a knowledge base, but no one can find anything without spending hours searching and browsing through the contents. Technology and disruption are not new to manufacturers, but the primary problem is that what works well in theory often fails in practice.

Manufacturing 103

Manufacturing Cloud IoT Analytics 103

IBM Big Data Hub

DECEMBER 20, 2023

Invest in the right technology Automation and chatbots are two such technologies that are revolutionizing customer experience, especially with the increasing rise of artificial intelligence (AI) that adds more sophistication to these tools.

Customer Experience 70

Customer Experience Artificial Intelligence Sales Marketing 70

IBM Big Data Hub

SEPTEMBER 5, 2023

However, more advanced chatbots can leverage artificial intelligence (AI) and natural language processing (NLP) to understand a user’s input and navigate complex human conversations with ease. However, this system is evolving with artificial intelligence.

Artificial Intelligence 64

Artificial Intelligence e-Delivery Customer Experience IT 64

IBM Big Data Hub

OCTOBER 12, 2023

Human intervention was required to expand Siri’s knowledge base and functionality. However, AI capabilities have been evolving steadily since the breakthrough development of artificial neural networks in 2012, which allow machines to engage in reinforcement learning and simulate how the human brain processes information.

Artificial Intelligence 74

Artificial Intelligence Agriculture Libraries IT 74

IBM Big Data Hub

DECEMBER 5, 2023

Embrace technology While human representatives remain a critical component of any customer service strategy, technological advancements like artificial intelligence (AI) can help organizations serve more customers more effectively. Making customers happy upfront will lessen the impact should something go wrong in the future.

Customer Experience 69

Customer Experience Artificial Intelligence Communications Digital transformation 69

CILIP

OCTOBER 26, 2018

s internal data and making it accessible to machines will enable technologies like artificial intelligence. s internal data with the external data it buys in will provide the raw material to power artificial intelligence projects that are being worked on. s the how, not the what.? New technology. Joining up the firm?s

Artificial Intelligence 40

Artificial Intelligence Unstructured data Data structuring IT 40

IBM Big Data Hub

JULY 17, 2023

Here are five exciting use cases where generative AI is changing the game in customer service: Conversational search: Customers can find the answers they’re looking for quickly, with human-like responses that are generated from finely tuned language models based on company knowledge bases.

Search queries 58

Search queries Customer Experience Cloud Risk 58

IBM Big Data Hub

AUGUST 31, 2023

Retrieval-augmented generation (RAG) RAG is an AI framework that combines search with generative artificial intelligence to retrieve enterprise-specific information from a search tool or vector database and then generate a conversational answer grounded in that information. Maintaining virtual assistants also requires less effort.

Artificial Intelligence 88

Artificial Intelligence Communications IT 88

eSecurity Planet

MAY 5, 2021

This next-gen solution uses patented artificial intelligence (AI) to analyze log data in real-time to identify and respond to threats as they arise. Artificial intelligence-powered threat identification. Atlas can respond to threats in under 20 minutes across an entire environment. The company currently secures $5.7

Cloud 57

Cloud Compliance Artificial Intelligence Analytics 57

IBM Big Data Hub

NOVEMBER 14, 2023

Data monetization is a business capability where an organization can create and realize value from data and artificial intelligence (AI) assets. It can be used to develop data product specific classification and knowledge bases of data sets, as well as build organization and domain specific AI models to offer as products.

Artificial Intelligence 114

Artificial Intelligence Cloud Analytics Compliance 114

ARMA International

SEPTEMBER 22, 2021

Now the Fourth Industrial Revolution [2] is “digitizing the farm”— that is, radically reimagining agriculture through big data analytics that help farmers increase crop yields and using artificial intelligence (AI) to monitor pests, plant diseases, soil nutrients, and other growing conditions. Artificial Intelligence.

Digital transformation 52

Digital transformation Content services IT e-Discovery 52

IBM Big Data Hub

SEPTEMBER 28, 2023

The Action Catalog lets you run actions manually or automatically and can leverage artificial intelligence (AI) to get recommended actions to run based on event context. These actions can be linked with Instana events and will then be visible to each event instance as a potential action to run.

Artificial Intelligence 105

Artificial Intelligence Analytics Cloud IT 105

Info Source

AUGUST 20, 2018

Kofax RPA helps companies add workforce capacity without additional headcount by automating front and back office operations, allowing the human workforce to focus on higher-value knowledge based work. The New Digital Workforce: Robotic Process Automation, Artificial Intelligence, and Humans video. Supporting Resources.

Digital transformation 40

Digital transformation Artificial Intelligence Customer Experience Marketing 40

IBM Big Data Hub

JANUARY 17, 2024

More advanced chatbots use machine learning , artificial intelligence (AI) and generative AI technology to generate real-time responses based on user input. The bot will use intent recognition to decide and its internal logic and algorithms will determine the appropriate response based on the recognized intent.

Sales 67

Sales Communications Marketing Artificial Intelligence 67

eSecurity Planet

SEPTEMBER 25, 2023

All levels of service include remote support, access to the VMware knowledge base, and unlimited requests. All software support is 24/7/365 by telephone and web-form customer service and includes all product updates.

Cloud 81

Cloud Access Compliance Artificial Intelligence 81

IBM Big Data Hub

JULY 17, 2023

Question & Answering : Based on a set of documents or dynamic content, create a question-answering feature grounded on product specific content, such as building a Q&A resource from a broad knowledge base to provide customer service assistance.

Analytics 68

Analytics Data science Cloud Metadata 68

eSecurity Planet

JULY 12, 2023

Many tools also have some form of artificial intelligence baked into their operations. Automation is included in nearly all CSPM tools, but some have more extensive automation capabilities for steps like remediation and analytics.

Cloud 85

Cloud Security Compliance Risk 85

eSecurity Planet

AUGUST 15, 2022

IBM’s solution utilizes artificial intelligence (AI) to accelerate the detection of threats alongside user behavior analytics (UBA) and network flow insights. Attack detection using MITRE ATT&CK knowledge base to identify adversary behavior.

Analytics 104

Analytics Cloud Compliance Cybersecurity 104

eDiscovery Daily

MARCH 27, 2018

The show had less focus on eDiscovery this year – and I attribute that to three things: the consolidation of service providers in the space, the perceived maturity of the eDiscovery market (it’s not), and the development of new areas of risk in legal that are sexy – artificial intelligence, blockchain, etc.

e-Discovery 41

e-Discovery e-Delivery GDPR Education 41

IBM Big Data Hub

JULY 7, 2023

Knowledge workers have advanced experience, work collaboratively and are often asked to view problems in a holistic way; these are traits that can also make them good leaders. Knowledge workers can use them to quickly gather information about a topic, search for solutions to business problems and flesh out innovative ideas.

CMS 72

CMS Artificial Intelligence Communications Customer Experience 72