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Customer experience examples that drive value

IBM Big Data Hub

As such, more organizations are increasing their dedication to CX strategy and looking towards successful customer experience examples for inspiration. Thankfully, customer-centric organizations have many tools, examples, and use cases at their disposal to meet the growing needs of today’s customers.

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Retailers can tap into generative AI to enhance support for customers and employees

IBM Big Data Hub

As the retail industry witnesses a shift towards a more digital, on-demand consumer base, AI is becoming the secret weapon for retailers to better understand and cater to this evolving consumer behavior. Retailers recognize the need to build their strategies around AI, integrating it into many aspects of their operations.

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Digital Transformation Examples: Three Industries Dominating Digital Transformation

erwin

Digital transformation examples can be found almost anywhere, in almost any industry. Amazon began as a disruptor to brick-and-mortar bookstores, eventually becoming one of the most obvious digital transformation examples as it went on to revolutionize online shopping. Digital Transformation in Retail. Data can tell you.

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Wear your MASQ! New Device Fingerprint Spoofing Tool Available in Dark Web

Security Affairs

The MASQ tool could be used by attackers to emulate device fingerprints thus allowing them to bypass fraud protection controls. Such activity is not limited to just payments – bad actors are also abusing social media and e-mail accounts using such tools. The tool is available for $130 and each new device fingerprint starts from $1.

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Examples of data processing activities that require a DPIA

IT Governance

The Regulation doesn’t define what ‘high risk’ is, so this blog provides examples of processing activities that require a DPIA. Before we crack on with our examples, we should explain how you can identify high-risk data processing activities. Face and iris recognition and fingerprint scans are the most common examples.

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The most valuable AI use cases for business

IBM Big Data Hub

Voice-based queries use natural language processing (NLP) and sentiment analysis for speech recognition so their conversations can begin immediately. For example, Amazon reminds customers to reorder their most often-purchased products, and shows them related products or suggestions.

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Top GRC Tools & Software for 2021

eSecurity Planet

Data privacy regulations like the EU’s General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) can be hard to navigate for businesses of any size, but GRC tools can simplify and streamline compliance with all of the requirements. Contents: Top GRC tools comparison. Top GRC tools comparison.