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Retailers can tap into generative AI to enhance support for customers and employees

IBM Big Data Hub

As the retail industry witnesses a shift towards a more digital, on-demand consumer base, AI is becoming the secret weapon for retailers to better understand and cater to this evolving consumer behavior. Retailers recognize the need to build their strategies around AI, integrating it into many aspects of their operations.

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AI in retail and the rise of the purpose-driven consumer

IBM Big Data Hub

That retail has experienced extreme disruption in recent years is beyond questioning. Even before Covid turned the world on its head, headlines about the so-called “retail apocalypse” were near-ubiquitous in the media. Retail isn’t just big, it’s huge — the National Retail Federation expects sales to grow by as much as 13.5%

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Wear your MASQ! New Device Fingerprint Spoofing Tool Available in Dark Web

Security Affairs

The MASQ tool could be used by attackers to emulate device fingerprints thus allowing them to bypass fraud protection controls. Such activity is not limited to just payments – bad actors are also abusing social media and e-mail accounts using such tools. The tool is available for $130 and each new device fingerprint starts from $1.

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Retail has a multi-cloud problem…with sensitive data

Thales Cloud Protection & Licensing

Digital transformation (DX) is fundamentally impacting all aspects of the economy across every industry, and nowhere is this truer than in retail. Tools that reduce multi-cloud data security complexity are critical. Analysis of this year’s results showed that the percentage of retailers increasing IT security spending declined.

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New Agent Raccoon malware targets the Middle East, Africa and the US

Security Affairs

The malware was used in attacks against multiple industries, including education, real estate, retail, non-profit organizations, telecom companies, and governments. The analysis of the C2 infrastructure revealed that it dates back to 2020.

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Top GRC Tools & Software for 2021

eSecurity Planet

Data privacy regulations like the EU’s General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) can be hard to navigate for businesses of any size, but GRC tools can simplify and streamline compliance with all of the requirements. Contents: Top GRC tools comparison. Top GRC tools comparison.

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How Pick n Pay plans to transform software test cases with AI

OpenText Information Management

Headquartered in Cape Town, South Africa, Pick n Pay is a leading retailer that operates more than 1,650 stores in seven countries on the African continent. Guest author : Leon Van Niekerk is Head of Testing at Pick n Pay Group, a South African retailer. Alongside our standard home delivery services, we recently launched the ASAP!

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