IBM Big Data Hub

DECEMBER 1, 2023

The fast-paced business world we live in today requires smart tools to manage a business’s operations and everyday needs. Enterprise resource planning (ERP) is a business management software built to do just that. Some ERP software providers may also provide industry-specific ERP solutions or modules.

Cloud 92

Cloud Energy and Utilities e-Delivery Risk 92

OpenText Information Management

APRIL 8, 2024

Customer success and customer service are two interconnected functions inside a business. Both are focused on ensuring customer satisfaction and loyalty but they have some key distinctions. Customer success teams focus on building strong collaborations with customers.

Customer Experience 57

Customer Experience Communications Education Access 57

IBM Big Data Hub

FEBRUARY 23, 2024

Conversational artificial intelligence (AI) leads the charge in breaking down barriers between businesses and their audiences. NLP translates the user’s words into machine actions, enabling machines to understand and respond to customer inquiries accurately.

Analytics 103

Analytics Artificial Intelligence Marketing Education 103

Thales Cloud Protection & Licensing

JANUARY 8, 2024

Imperva is now merging with our Thales Cloud Protection & Licensing Business Line. With the addition of Imperva, Thales’ expanded cybersecurity portfolio now offers a highly complementary combination of solutions to help you protect what matters most: Applications, Data, and Identities. You can also learn more in our video.

Security 83

Security Digital transformation Cybersecurity Analytics 83

The Last Watchdog

AUGUST 13, 2023

The popular service, ChatGPT , is based on OpenAI ’s LLM, which taps into everything available across the Internet through 2021, plus anything a user cares to feed into it. I spoke with Uy Huynh , vice president of solutions engineering at Island.io , about how generative AI has quickly become like BYOD and Shadow IT on steroids.

Security 246

Security Cloud Artificial Intelligence Cybersecurity 246

IBM Big Data Hub

SEPTEMBER 29, 2023

As the pace and volume of digital business continue to increase, organizations are facing mounting pressure to accelerate the speed at which they do business. The ability to quickly respond to shifting customer and market dynamics has become key for contending with today’s growing digital economy.

Marketing 107

Marketing Analytics Access IT 107

eSecurity Planet

JANUARY 18, 2024

Cloud storage is a cloud computing model that allows data storage on remote servers operated by a service provider, accessible via internet connections. It’s a scalable and cost-effective storage solution for businesses offered through a subscription service.

Cloud 118

Cloud Risk Security Encryption 118

IBM Big Data Hub

DECEMBER 18, 2023

Geographic information systems (GIS ) visualize and make sense of this data, helping people and businesses better understand the patterns and relationships of our world. Geographic information systems (GIS ) visualize and make sense of this data, helping people and businesses better understand the patterns and relationships of our world.

Energy and Utilities 104

Energy and Utilities Artificial Intelligence IoT Agriculture 104

Thales Cloud Protection & Licensing

MAY 8, 2024

It also applies to processing data outside the country if it is for offering goods or services in India. Benefits Beyond Compliance Compliance with DPDP offers more than avoiding penalties or sticking to a checklist; it can be a strategic advantage for businesses. Firstly, robust compliance builds trust among stakeholders.

Personal data 62

Personal data Compliance Encryption Cloud 62

IBM Big Data Hub

APRIL 3, 2024

Shared data allows occupants to make service requests and book rooms, right-size portfolios and increase the efficiency of lease administration, capital projects and more. In this blog post, we walk through the recommended options for running IBM TAS on Amazon Web Services (AWS).

Cloud 69

Cloud Access Marketing IT 69

The Last Watchdog

MARCH 13, 2023

This is also a time for CISOs to strengthen influence, generate goodwill, and dispel the perception of security as cost center by relieving downturn-induced burdens placed on customers, partners, peers, and affected teams. For CISOs to achieve these goals, here are five recommended actions : • Tie security to the cost of doing business.

Security 203

Security Insurance Cybersecurity Customer Experience 203

IBM Big Data Hub

MARCH 29, 2024

Customer retention must be a top priority for leaders of any company wanting to remain competitive. An effective customer retention strategy should support the company to maintain a healthy stable of loyal customers and bring in new customers.

Customer Experience 63

Customer Experience Artificial Intelligence Marketing Communications 63

Info Source

JULY 6, 2023

By Petra Beck, Senior Analyst Capture Software We are often faced with questions like: How do we justify an investment in a Capture or Intelligent Document Processing (IDP) solution? Is there a tangible business impact from a top-line or bottom-line perspective?

Customer Experience 52

Customer Experience Communications Financial Services Insurance 52

AIIM

DECEMBER 17, 2020

Why Business Automation Matters. Business process management is an essential part of a growing business. Without it, organizations could face low customer satisfaction, lack of communication, and a higher chance of error. The most important benefit of business workflow management is the increase in customer satisfaction.

Communications 195

Communications IT 195

eSecurity Planet

APRIL 14, 2023

By implementing bot protection, website owners and online service providers can reduce the risk of cyber attacks, protect sensitive data, and ensure a good experience for their users. DataDome’s bot protection solution stands out for its advanced user profiling capabilities, which allow for more precise bot detection and mitigation.

Analytics 96

Analytics Cloud Honeypots e-Delivery 96

IBM Big Data Hub

AUGUST 2, 2023

Over the years, chatbots have become seamlessly integrated in our day-to-day lives — in our homes, on our phones, on social media or in apps for shopping online, healthcare, customer support and more. Today, AI makes the difference between good and bad customer service. 
 How do customer service chatbots work?

Customer Experience 55

Customer Experience Artificial Intelligence Retail Marketing 55

IBM Big Data Hub

DECEMBER 15, 2023

Now, climate change is affecting businesses as much as individuals. Sustainable business practices are an essential part of an organization’s commitment to social and environmental responsibility. There are various examples of sustainable business practices that companies can adopt to improve their business model.

Manufacturing 71

Manufacturing Education Communications Marketing 71

Security Affairs

OCTOBER 1, 2023

Johnson Controls International plc is a multinational conglomerate with a diversified portfolio of products and services primarily focused on building technologies and solutions. However, the incident has caused, and is expected to continue to cause, disruption to parts of the Company’s business operations.”

Ransomware 124

Ransomware Insurance Cybersecurity Encryption 124

The Last Watchdog

DECEMBER 2, 2021

Where previously ransomware gangs relied solely on the attack’s disruption to daily business to be enough for the victim to pay the ransom, today’s stakes are much higher, with gangs exfiltrating information to make ransom threats to sell or publish victims’ information far and wide. billion this year.

Ransomware 262

Ransomware Cybersecurity Risk Encryption 262

IBM Big Data Hub

DECEMBER 7, 2023

Organizations have always used some degree of technology to provide an excellent customer experience , but the future of customer service will demand even more advancements to meet customers’ growing expectations. Customer support is an incredibly important defense against customer turnover.

Customer Experience 83

Customer Experience Artificial Intelligence Analytics Marketing 83

The Last Watchdog

JUNE 2, 2022

Companies have come to depend on Software as a Service – SaaS — like never before. Related: Managed security services catch on. From Office 365 to Zoom to Salesforce.com, cloud-hosted software applications have come to make up the nerve center of daily business activity. This fix is just getting under way.

Security 229

Security Cloud Security awareness Cybersecurity 229

IBM Big Data Hub

DECEMBER 5, 2023

Enhancing the customer experience through customer service is among the most important disciplines for any organization for one simple reason: without customers, organizations would fail overnight. Why customer service is growing in importance Customer service is more important than ever.

Customer Experience 66

Customer Experience Artificial Intelligence Communications Digital transformation 66

AIIM

MAY 6, 2020

In reality, only mail with business value is likely to be processed. In many situations, particularly in consumer or citizen-facing businesses, it will also include handwritten letters, application forms, change of details, supporting certificates, etc. Improve shareability of business documents. Line-of-Business Owners.

Paper 144

Paper Digital transformation Financial Services Records Management 144

IBM Big Data Hub

FEBRUARY 15, 2024

If your business operates at a local or regional level, regular load balancing will probably meet your needs. Yet, for some larger enterprises or businesses with a worldwide user footprint, GSLB is an essential service. In-line load balancers also lack visibility into the sources of inbound traffic.

Marketing 46

Marketing IT 46

eSecurity Planet

DECEMBER 20, 2023

Attack surface management (ASM) is a relatively new cybersecurity technology that combines elements of vulnerability management and asset discovery with the automation capabilities of breach and attack simulation (BAS) and applies them to an organization’s entire IT environment, from networks to the cloud.

Cloud 106

Cloud Risk Compliance Security 106

IBM Big Data Hub

FEBRUARY 28, 2024

They consider factors—like supplier performance or sustainability —that support long-term partnerships, advance business needs and increase purchasing power. Successful strategic sourcing often results in process optimization, cost management, customer satisfaction, risk management , increased sustainability and other benefits.

Blockchain 103

Blockchain Analytics Artificial Intelligence Big data 103

IBM Big Data Hub

APRIL 25, 2024

Business process reengineering (BPR) is the radical redesign of core business processes to achieve dramatic improvements in performance, efficiency and effectiveness. BPR involves business process redesign that challenges norms and methods within an organization.

Analytics 62

Analytics Communications Marketing Manufacturing 62

IBM Big Data Hub

OCTOBER 17, 2023

In a research brief defining “5 trends for 2023,” the IBM Institute for Business Value reports, “In 2023, rapid response is the new baseline. ” 1 Business and data analysts are intimately familiar with the growing business need for precise, real-time intelligence.

Analytics 83

Analytics Customer Experience Marketing IT 83

IBM Big Data Hub

JANUARY 11, 2024

Look behind the scenes of any slick mobile application or commercial interface, and deep beneath the integration and service layers of any major enterprise’s application architecture, you will likely find mainframes running the show. So much so that many companies are afraid to make substantive changes to them.

Digital transformation 107

Digital transformation Cloud Financial Services Business Services 107

eSecurity Planet

APRIL 17, 2023

OPSWAT continues to build out the capabilities of MetaAccess, their network access control (NAC) solution, and offers an attractive trial of up to 50 licenses for an unlimited duration. To compare OPSWAT MetaAccess against competitors, see the complete list of top network access control (NAC) solutions. Who Is OPSWAT?

Access 87

Access Compliance IoT Cloud 87

AIIM

AUGUST 19, 2021

Despite the proven operational improvements to be gain by going paperless, paper is still prevalent in too many core business processes today including loan applications, insurance claims, and customer onboarding. Reduced Business Risks: A fully digital environment allows you to work not only faster, but also safer.

Paper 210

Paper ECM Digital transformation Insurance 210

IBM Big Data Hub

NOVEMBER 30, 2023

Cybersecurity is everyone’s business—as it should be, given the staggering surge in cyberattacks. This is creating more attack opportunities and vulnerabilities for businesses than ever before. These attacks have an exponentially ascending impact on the reputation and bottom line of businesses.

Digital transformation 71

Digital transformation Compliance Cybersecurity Data breaches 71

IBM Big Data Hub

OCTOBER 12, 2023

IBM recently gathered with our services partners, some of the world’s most prominent consultancies and systems integrators, to discuss AI for business at the IBM Global Systems Integrators and Consultancy Exchange event in New York. Customer service agents can use generative AI to offload routine questions.

Artificial Intelligence 67

Artificial Intelligence Government Access Cloud 67

eSecurity Planet

JULY 8, 2022

Disaster recovery (DR) and business continuity have been an essential aspect of enterprise IT for decades. A massive disruption like Colonial Pipeline experienced can be enough to put a company out of business. Also see the Best Business Continuity Solutions. But more recently, a lot more has been put on the DR plate.

Ransomware 128

Ransomware Cloud Encryption Marketing 128