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Merck settles with insurers regarding a $1.4 billion claim over NotPetya damages

Security Affairs

Merck has resolved a dispute with insurers regarding a $1.4 Merck and its insurers have agreed with a $1.4 billion insurance claim for the losses caused by the NotPetya attack that took place in 2017. Merck had not taken out specific insurance to cover cyber attacks, it only had insurance coverage against general risks.

Insurance 108
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Key Points from the US National Cybersecurity Strategy 2023

Thales Cloud Protection & Licensing

Key Points from the US National Cybersecurity Strategy 2023 divya Mon, 03/13/2023 - 15:39 On March 2, the Biden administration released its 2023 National Cybersecurity Strategy, an attempt “ to secure the full benefits of a safe and secure digital ecosystem for all Americans.” Defend Critical Infrastructure 2.

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Three customer success trends in a post-pandemic world

OpenText Information Management

A relationship-focused customer success strategy includes involvement in the purchase decision, implementation and use of products or services and customer support – proactively engaging with customers to understand their needs, address any challenges and foster long-term satisfaction and loyalty. Forbes , 2022. Accenture Life Trends , 2024.

Sales 62
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6 best practices for a data governance strategy

Collibra

This will help you test strategies and figure out what works best in your unique environment. We’ll discuss what we think are the six best practices for a data governance strategy below. Your key performance indicators should relate directly to your organization’s objectives and strategies. Operating model example.

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Record Retention Policy for Businesses: A Strategic Guide to Compliance and Efficiency

Armstrong Archives

Whether it’s maintaining regulatory compliance or simply making tax season easier, an effective record retention strategy is paramount. For instance, a small healthcare provider would need to retain patient records for a different duration than a retail business would need to keep sales invoices.

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The Week in Cyber Security and Data Privacy: 22 – 28 April 2024

IT Governance

Publicly disclosed data breaches and cyber attacks: in the spotlight Data scraping site taken offline after billions of Discord users’ messages offered for sale A data scraping website called Spy.pet has been taken offline after harvesting more than 4 billion messages made by almost 630 million Discord users and offering them for sale.

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Unlocking the power of chatbots: Key benefits for businesses and customers

IBM Big Data Hub

Boost sales AI-powered chatbots generate leads , encourage conversions and cross-sell. For complex purchases with a multi-step sales funnel, chatbots can ask qualification questions and connect customers directly with trained sales agents to lift your conversion rate.

Sales 93