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Customer experience examples that drive value

IBM Big Data Hub

As such, more organizations are increasing their dedication to CX strategy and looking towards successful customer experience examples for inspiration. Thankfully, customer-centric organizations have many tools, examples, and use cases at their disposal to meet the growing needs of today’s customers.

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How AI is helping companies meet sustainability goals

IBM Big Data Hub

AI tools like ChatGPT are grabbing headlines, but other AI techniques and tools specifically designed for enterprises are quietly helping companies meet their sustainability goals. Inventory optimization is important to ensure you have enough stock while also meeting customer demand. Where to next?

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Regulatory Update: NAIC Summer 2022 National Meeting

Data Matters

The National Association of Insurance Commissioners (NAIC) held its Summer 2022 National Meeting (Summer Meeting) August 9–13, 2022. This post summarizes the highlights from this meeting in addition to interim meetings held in lieu of taking place during the Summer Meeting. 26R — Bonds (SSAP No. 26R) and SSAP No.

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The customer experience evolution: Today’s data-driven, real-time discipline

IBM Big Data Hub

For example, McKinsey found that 50% of consumers reported they would switch brands if their preferred brand was unavailable due to shortages. How we arrived at this CX environment Early days of retail Before mass media, it was harder to know what other products were available outside of the ones offered by the local store.

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Regulatory Update: NAIC Summer 2021 National Meeting

Data Matters

The National Association of Insurance Commissioners (NAIC) held its Summer 2021 National Meeting (Summer Meeting) August 14-17, 2021. This post summarizes the highlights from this meeting in addition to interim meetings that were held during July in lieu of taking place during the Summer Meeting.

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Examples of data processing activities that require a DPIA

IT Governance

The Regulation doesn’t define what ‘high risk’ is, so this blog provides examples of processing activities that require a DPIA. Before we crack on with our examples, we should explain how you can identify high-risk data processing activities. Face and iris recognition and fingerprint scans are the most common examples.

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Digital Transformation Examples: How Data Is Transforming the Hospitality Industry

erwin

The rate at which organizations have adopted data-driven strategies means there are a wealth of digital transformation examples for organizations to draw from. ROI doesn’t meet expectations, the customer experience isn’t quite right , and data gets exposed or mishandled. Data governance is not an application or a tool.