AIIM

APRIL 21, 2022

Customer Experience Is at the Heart of Every Digital Transformation. Back in 2017, AIIM concluded that at the heart of every Digital Transformation journey was the need to understand, anticipate, and redefine internal and external customer expectations.

Customer Experience 147

Customer Experience Digital transformation Insurance Government 147

IBM Big Data Hub

NOVEMBER 20, 2023

In 2023, organizations have faced an unprecedented level of pressure to digitally transform with the rise of generative AI as well as imperatives such as sustainability, labor productivity and security.

Cloud 94

Cloud Digital transformation Data structuring Marketing 94

IBM Big Data Hub

APRIL 23, 2024

Change is inevitable in an organization; especially in the age of digital transformation and emerging technologies, businesses and employees need to adapt. A good example of change that an organization might implement is a new technology, like generative AI (Gen AI). Sense how the personas are reacting to said change.

Communications 67

Communications Digital transformation IT 67

erwin

JANUARY 30, 2020

The 2020 State of Data Governance and Automation (DGA) report is a follow-up to an initial survey we commissioned two years ago to explore data governance ahead of the European Union’s General Data Protection Regulation (GDPR) going into effect. Constructing a Digital Transformation Strategy: How Data Drives Digital.

Government 145

Government Metadata Digital transformation Analytics 145

ARMA International

SEPTEMBER 22, 2021

Now information technologies and the information revolution are again transforming society. The COVID-19 pandemic further accelerated the transformation from many years to just a couple of years. This 3-part series will discuss digital transformation (DT) from several perspectives. See Table 2 for a few examples.

Digital transformation 52

Digital transformation Content services IT e-Discovery 52

Thales Cloud Protection & Licensing

JUNE 20, 2022

More organizations are adopting multi-cloud environments as they navigate their digital transformation and access and store more data than ever in the cloud. The results suggest that while survey respondents may see the value of modern authentication, widespread adoption does not exist yet.

Cloud 71

Cloud Security Encryption Authentication 71

OpenText Information Management

MARCH 21, 2024

And, finally, IDC recently surveyed 800 companies worldwide using mainframe systems and found that when asked about the attitudes of organizations in regard to their mainframe systems, 68 percent of respondents indicated that “mainframes are strategic to our overall business success, and we are committed to long-term investment in this area.”

Cloud 109

Cloud Digital transformation Marketing Manufacturing 109

AIIM

AUGUST 19, 2021

After last year's mad dash to accommodate distributed workers and work places, the reticence to digitize paper processes is decreasing. 70% of AIIM survey respondents indicate that they plan to expand their efforts to encourage and support more digitally-born documents this year. Here’s an example of the carrot.

Paper 210

Paper ECM Digital transformation Insurance 210

IBM Big Data Hub

JANUARY 19, 2024

One of the most important reasons why organizations are increasingly embracing digital transformation is to revolutionize how they serve the customer. For example, hotels are increasingly providing personalized experiences based on surveys and previous visits. Or personalization can occur on the product-level.

Customer Experience 97

Customer Experience Artificial Intelligence Digital transformation Communications 97

IBM Big Data Hub

JUNE 9, 2023

As organizations continue to expand their digital footprint, new vulnerabilities are constantly emerging that can put them at risk. Among the most prominent new examples is attacks that exploit the growth of application programming interfaces (APIs) , which work to connect applications and systems to facilitate the exchange of data.

Security 87

Security Artificial Intelligence Digital transformation Access 87

erwin

APRIL 30, 2021

For example, a COVID EA response plan could have been used to ask: Are employees working from home? According to a survey by McKinsey and Co. , the pandemic acted as an accelerant for digital transformation efforts, speeding up the adoption of digital technologies by several years. What roles do they have?

Digital transformation 131

Digital transformation Cloud Paper Risk 131

Thales Cloud Protection & Licensing

NOVEMBER 16, 2020

While the pandemic accelerated their digital transformation initiatives, it also expanded their threat surface and opened up opportunities for cybercriminals. For example, data sprawl has significantly increased due to all of the new patient data that has been created during the pandemic.

Digital transformation 62

Digital transformation Encryption Cloud Data breaches 62

AIIM

MAY 5, 2020

The large-scale and lasting impacts of a digital transformation will influence your company for decades to come. Going digital is not merely about adopting present practices - it is a step into the future, aligning your business model and company's methods with the format that is solidifying itself as the new standard.

Digital transformation 178

Digital transformation Customer Experience Insurance Education 178

IBM Big Data Hub

FEBRUARY 13, 2024

The following are examples of strategic sourcing use cases: Transparency and traceability From fast fashion to fluorite, consumers and stakeholders are keyed into product provenance—expecting brands to uphold ethical, responsible sourcing practices. For example, Antonello Produce wanted to provide food that its customers could trust.

Blockchain 88

Blockchain Artificial Intelligence Risk Manufacturing 88

IBM Big Data Hub

FEBRUARY 12, 2024

For example, McKinsey found that 50% of consumers reported they would switch brands if their preferred brand was unavailable due to shortages. A recent IBM Institute for Business Value survey found 57 percent of respondents said meeting customer demands for more personalized experiences was their top reason for adopting AI.

Customer Experience 105

Customer Experience Retail Artificial Intelligence Manufacturing 105

Collibra

AUGUST 2, 2022

An average of 30% of productive time is spent on non-value-added tasks because of poor data quality and availability , according to the McKinsey Global Data Transformation survey 2019. Ensures alignment of the organizational strategies, digital transformation and data strategy, and data governance program objectives.

Government 95

Government IT Privacy Sales 95

IBM Big Data Hub

AUGUST 15, 2023

Regarded as a barometer of corporate reputation, the list is based on a survey of business executives, directors and analysts from around the world. This collaboration enables clients to leverage both technical capabilities and transformational services to solve complex problems and create additional value.

Cloud 65

Cloud Digital transformation Energy and Utilities Retail 65

IBM Big Data Hub

OCTOBER 13, 2023

In IDC’s 2022 Global Supply Chain Survey , they identified that “lack of visibility and resiliency to see necessary changes in time to react effectively” was the most problematic and unaddressed deficiency in modern supply chain management and inventory optimization.

Marketing 76

Marketing Digital transformation Customer Experience Access 76

Collibra

MARCH 17, 2022

Those who use Data Intelligence—the easy access of high-quality data across an organization—to connect and power their business don’t just elevate themselves in an era of digital transformation, but also create a notable, competitive edge over organizations that do not. . Data governance .

Digital transformation 80

Digital transformation Government Access IT 80

Thales Cloud Protection & Licensing

APRIL 12, 2022

For example, even though multifactor authentication can block up to 99% of credential-based attacks, the level of adoption remains relatively low. This trend is also demonstrated by the finding that 76% of survey participants agree that Zero Trust is influencing their cloud security policy to some or a great extent.

Security 71

Security Authentication Digital transformation Data breaches 71

CGI

JULY 10, 2018

As a consulting executive, I help clients in the banking industry on everything from their vision for digital transformation, to the nitty-gritty of implementation and execution. In his keynote, “The View Beyond the Horizon,” digital thought leader Scott Klososky talked about disruption in the form of shifting customer behavior (e.g.,

Digital transformation 40

Digital transformation Artificial Intelligence Customer Experience Retail 40

CGI

MAY 15, 2018

As a consulting executive, I help clients in the banking industry on everything from their vision for digital transformation, to the nitty-gritty of implementation and execution. In his keynote, “The View Beyond the Horizon,” digital thought leader Scott Klososky talked about disruption in the form of shifting customer behavior (e.g.,

Digital transformation 40

Digital transformation Artificial Intelligence Customer Experience Retail 40

CGI

AUGUST 21, 2018

This series of blog posts builds on the 2018 CGI Client Global Insights, providing insights into how utilities are making progress toward digital transformation. CGI expert Ana Domingues explores the way forward for utilities, notes the focus of other industries, and shares lessons learned from the digital transformation leaders. .

Energy and Utilities 40

Energy and Utilities Digital transformation IoT Customer Experience 40

The Security Ledger

JULY 15, 2020

A recent survey of 430 IT decision makers by the firm IDC, for example, found that 64% of ERP deployments had been breached within the preceding 24 months. How Digital Transformation is forcing GRC to evolve. To understand a bit more, we invited Jason Fruge into the Security Ledger studios.

Security 52

Security Digital transformation Cybersecurity Sales 52

Info Source

MARCH 5, 2019

This unique approach seamlessly brings full digitization to both front and back office processes, enabling organizations to more comprehensively achieve their digital transformation goals. More than 50% of those surveyed 1 in the same report say invoice-processing delays affect their financial operations.

Unstructured data 53

Unstructured data Artificial Intelligence Digital transformation Customer Experience 53

IT Governance

APRIL 8, 2019

According to the EY Global Information Security Survey 2018–19 , organisations are forced to focus on the fundamentals of defence and neglect more advanced processes. This isn’t a surprise because, according to the survey, more than half of organisations don’t make protecting their organisation an integral part of business operations.

Security 110

Security Artificial Intelligence Digital transformation Data breaches 110

The Last Watchdog

JANUARY 7, 2019

Radiflow currently is conducting this survey to collect feedback from IT and OT professionals about the ramifications of this conflict. Radiflow expects to release its survey findings in late January. And they must be fully addressed if digital commerce is to reach its full potential. Barda: Yes.

IoT 174

IoT Security Digital transformation Risk 174

Collibra

SEPTEMBER 16, 2021

An average of 30% of productive time is spent on non-value-added tasks because of poor data quality and availability , according to the McKinsey Global Data Transformation survey 2019. Ensures alignment of the organizational strategies, digital transformation and data strategy, and data governance program objectives.

Government 59

Government IT Privacy Sales 59

Collibra

APRIL 11, 2023

As an example, consider that you want to segment customers on age. Surveys and marketing campaigns are also at risk of human errors. Poor management of SKUs SKU (Stock-Keeping Unit) is a unique identification number that defines an item at the identifiable inventory level. What if a returned item is not back in the inventory?

Retail 73

Retail Sales Compliance Marketing 73

IBM Big Data Hub

DECEMBER 5, 2023

Some examples of how they can do this include providing limited edition or exclusive offerings or otherwise surprising and delighting those customers when possible. For example, customer service now takes place in an omnichannel environment where they may need to triage conversations occurring on multiple channels.

Customer Experience 70

Customer Experience Artificial Intelligence Communications Digital transformation 70

The Last Watchdog

SEPTEMBER 11, 2019

This skills deficit has been the top worry of IT pros for several years, according to tech consultancy ESG’s annual survey of IT pros; some 53% of the organizations participating in ESG’s 2018 -2019 poll reported a “problematic shortage” of cybersecurity skills. Digital transformation has only exacerbated this security skills gap.

Security 159

Security Big data Cybersecurity Analytics 159

IBM Big Data Hub

DECEMBER 1, 2023

To keep pace with the dynamic environment of digitally-driven business, organizations continue to embrace hybrid cloud, which combines and unifies public cloud, private cloud and on-premises infrastructure, while providing orchestration, management and application portability across all three. Let’s look at a couple of scenarios.

Cloud 90

Cloud Digital transformation IoT Artificial Intelligence 90

Reltio

MAY 26, 2020

Learn from industries that have already had to digitally transform the customer experience. For example: where potential clients are; what they will want to buy; what logistical capability exists to serve them and what is likely to motivate them to purchase. They have had to completely re-think their routes to market.

Customer Experience 52

Customer Experience Retail Sales Digital transformation 52

Collibra

SEPTEMBER 16, 2021

An average of 30% of productive time is spent on non-value-added tasks because of poor data quality and availability , according to the McKinsey Global Data Transformation survey 2019. Ensures alignment of the organizational strategies, digital transformation and data strategy, and data governance program objectives.

Government 52

Government IT Privacy Sales 52

Reltio

MAY 4, 2020

For example: First, they are being asked to enable a higher volume of customer interactions from customers across digital and mobile platforms. Respond Faster to Accelerating Digital Transformation Initiatives. Now more than ever before they have a need to support digital customer engagement.

Customer Experience 52

Customer Experience Digital transformation MDM Sales 52

Reltio

NOVEMBER 30, 2022

Getting information into the hands of experts who can drive maximum value from it remains one of the most significant barriers to digital transformation today. For example, one study predicts that enterprise data will increase at a 42% annualized growth rate in the next two years. Traditional DW/DL. Data Fabric.

Digital transformation 52

Digital transformation MDM Cloud Analytics 52

CGI

APRIL 10, 2019

Improving customer experience (CX) is a key consideration in digital transformation for federal agencies. for example, the cost of a hospital outpatient department versus an ambulatory surgical center. Implemented new surveys across Medicare.gov to gather feedback from the public. michael.hardy@…. Wed, 04/10/2019 - 13:05.

CMS 40

CMS Customer Experience Digital transformation Government 40