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5 Pillars of a Successful Digital Transformation

AIIM

The large-scale and lasting impacts of a digital transformation will influence your company for decades to come. Going digital is not merely about adopting present practices - it is a step into the future, aligning your business model and company's methods with the format that is solidifying itself as the new standard.

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Beyond basics: Six tips for an exceptional customer service strategy

IBM Big Data Hub

Some examples of how they can do this include providing limited edition or exclusive offerings or otherwise surprising and delighting those customers when possible. For example, customer service now takes place in an omnichannel environment where they may need to triage conversations occurring on multiple channels.

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Cybersecurity Employment in 2022: Solving the Skills Gap

eSecurity Planet

According to a Forrester survey , “2021 data shows that 51% of cybersecurity professionals experienced extreme stress or burnout, with 65% saying they had considered leaving their job because of job stress.” Subsidize Education for Employees Who Want to Move to Cybersecurity. Non-competitive Wages.

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How to unlock a scientific approach to change management with powerful data insights

IBM Big Data Hub

A recent Leadership IQ survey in 2021 reported by Forbes states that ‘only 29% of employees say that their leader’s vision for the future always seems to be aligned with the organization’s’. Though advanced analytics, process mining solutions can highlight gaps and opportunities in a digital transformation.

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How to create value through digital archiving

CILIP

Understanding digital archiving Crown Records Management have shared content from their Vault Podcast Series, and we'll be publishing more content in the coming weeks. This episode episode sees Crown's digital transformation sales lead interview Commercial Account Director from Preservica Nathan Vooght. Archiving new technology.

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Using Information Governance with a Privacy Compliance Plan as the Fulcrum for Data Privacy and Continuous Compliance

Information Governance Perspectives

And we see that finding those metrics to measure their programs is somewhat lacking for the majority of those surveyed. This is about everybody being on the same page and it’s where a number of these subsequent steps and processes flow from, like the education you’re going to provide, the communications, and so forth. So why is that?

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Advocating for our profession

CILIP

The best way to do this is through stories which highlight the transformative impact of librarians, information and knowledge workers on the lives of their users. Campaigns like the successful CILIP/Health Education England #AMillionDecisions are built around good stories. Celebrating Libraries in a Digital World?