IBM Big Data Hub

NOVEMBER 14, 2023

IBM named a Leader In the report, Forrester Research evaluated 15 digital process automation (DPA) providers against 26 criteria in three categories: Current offering, Strategy and Market presence. In addition, IBM received the highest possible score in vision, innovation and partner ecosystem in the Strategy category.

Cloud 118

Cloud Customer Experience Marketing Government 118

Collibra

MAY 1, 2024

Source: 2023 Deloitte study Five strategies for driving exceptional cross-collaboration As a CDAO, your ability to foster collaboration across organizational silos is critical to driving business value in an AI-driven world. Here are five strategies for uniting data personas and driving impact: 1.

Analytics 52

Analytics Government Compliance Customer Experience 52

Info Source

NOVEMBER 10, 2020

INfuse Smart Connected Scanning Solution from Kodak Alaris helps government agencies more efficiently deliver citizen services. November 3, 2020 – Kodak Alaris and Nimble Information Strategies have entered into an agreement with a Canadian Provincial Government agency to streamline the way applications for citizen services are digitized.

Government 52

Government Cloud Information capture Customer Experience 52

Collibra

MARCH 11, 2021

Data governance is a very intricate field, so implementing and sustaining data governance comes with a suite of challenges. Luckily, thousands, if not millions, of organizations use data governance to improve their operations, so you can learn from others’ mistakes and successes. Focus on the operating model.

Government 59

Government Communications Insurance Customer Experience 59

AIIM

JANUARY 25, 2019

This requires new strategies and skills that extend beyond traditional ECM. The purpose of this journey, the reason for Digital Transformation, is a drive to understand, anticipate, and redefine internal and external customer experiences. We call this modern approach Intelligent Information Management.

Customer Experience 81

Customer Experience Digital transformation ECM Compliance 81

IBM Big Data Hub

MAY 18, 2023

. “What these enterprises need,” the report states, “is a platform that can simultaneously enable them to harness the power of AI while enhancing and governing it with well-proven and trusted human business expertise.”

Data science 95

Data science Customer Experience Marketing Cloud 95

Thales Cloud Protection & Licensing

MARCH 14, 2023

They also demand exemplary customer experience, and most are not shy about taking their business elsewhere if their expectations go unmet. In a saturated market, businesses must work hard to find the sweet spot, balancing customer experience, cyber security, and compliance. How can retailers rise to meet these demands?

Privacy 71

Privacy Retail Customer Experience B2C 71

erwin

JUNE 14, 2019

The following three examples highlight the extent to which digital transformation is reshaping the nature of business and government and how we – as a society – interact with the world. The inherently competitive nature of retail has made the sector a leader in adopting data-driven strategy. Digital Transformation in Retail.

Digital transformation 111

Digital transformation Retail Government Customer Experience 111

AIIM

APRIL 19, 2022

Organizations around the world have embraced the cloud as a way to fundamentally improve the performance of the business and dramatically improve customer experience. How do you use content services in the cloud to improve customer experience, accelerate cycle times, and reduce costs? Content Services in the Cloud.

Content services 174

Content services Cloud Customer Experience Compliance 174

IBM Big Data Hub

SEPTEMBER 11, 2023

We are in the midst of an AI revolution where organizations are seeking to leverage data for business transformation and harness generative AI and foundation models to boost productivity, innovate, enhance customer experiences, and gain a competitive edge. Netezza SaaS: Transitioning to the cloud has never been easier.

Customer Experience 114

Customer Experience Cloud Data migration Digital transformation 114

AIIM

FEBRUARY 22, 2018

AIIM believes that digital preservation needs to be viewed through the prism of a set of Intelligent Information Management capabilities that are integral to delivering upon the Digital Transformation challenge of understanding, anticipating, and redefining internal and external customer experiences.

Digital preservation 93

Digital preservation Insurance Financial Services Digital transformation 93

Collibra

FEBRUARY 21, 2024

More importantly, it lays a foundation for data governance and data quality that can fuel your organization with the trusted data that drives decision-making. A successful data cloud migration hinges on a well crafted 4-step strategy: planning, executing, monitoring and optimizing.

Cloud 95

Cloud Digital transformation Customer Experience Analytics 95

Collibra

SEPTEMBER 16, 2022

Superior customer experience. The best start to data quality improvement is by defining an enterprise data quality strategy. What is a data quality strategy? An effective data quality strategy captures business goals, objectives, initiatives, activities, roles, and scope to improve data quality and integrity.

Customer Experience 93

Customer Experience Data collection Analytics Communications 93

IBM Big Data Hub

JANUARY 19, 2023

In implementing cohesive data protection initiatives, organizations that can secure their users’ data see huge wins in brand image and customer loyalty and stand out in the marketplace. The key to differentiation comes in getting data protection right, as part of an overall data strategy.

Data Privacy 62

Data Privacy Customer Experience Privacy Compliance 62

IBM Big Data Hub

MAY 31, 2023

From strategy to design, development and deployment, there is a lot of thought that goes into connecting physical products. Companies have connected products and services that span business and technology strategy, connectivity enablement, intelligent edge connectivity and computing, and more. and energy and utilities.

Manufacturing 98

Manufacturing Cloud Customer Experience Analytics 98

Thales Cloud Protection & Licensing

DECEMBER 20, 2023

Quantum computing will not only enhance the efficiency and capability of operations but also necessitate a significant overhaul in cybersecurity strategies. This strategy addresses security concerns related to intellectual property and sensitive data in large language models (LLMs). The implications for business are profound.

Cybersecurity 83

Cybersecurity Blockchain Artificial Intelligence Encryption 83

Reltio

FEBRUARY 12, 2019

If connected and personalized customer experience is your immediate goal, and if you want to know everything about achieving it, look no further. Enterprises recognize the value of connected experiences through every stage of customer journey, and want to provide relevant offers to maximize the customer lifetime value.

MDM 53

MDM Customer Experience Digital transformation Analytics 53

Reltio

AUGUST 3, 2023

This blog post brings together key insights from a recent webinar that focused on aligning data strategy with business outcomes and provides a comprehensive guide to building iterative, high-impact data programs. This strategy involves first defining business objectives and then determining the minimum data needs to accomplish them.

MDM 52

MDM Marketing Analytics Government 52

erwin

FEBRUARY 14, 2019

The rate at which organizations have adopted data-driven strategies means there are a wealth of digital transformation examples for organizations to draw from. All is going fine until a new kid on the block, born in the age of IT and the internet, quickly starts to create buzz and redefine what customers expect from the industry.

Digital transformation 75

Digital transformation Customer Experience Data breaches Retail 75

Information Governance Perspectives

MAY 10, 2020

In May of 2020 I was honored to speak at the MERv conference with John Frost of Box on the topic of Using Information Governance with a Privacy Compliance Plan as the Fulcrum for Data Privacy and Continuous Compliance. To provide these things, you must build a strong information governance framework and privacy compliance plan to succeed.

Compliance 52

Compliance Information governance Privacy Data Privacy 52

Info Source

APRIL 4, 2023

Shinydocs has enabled leading organizations within the oil and gas/utilities, government, and financial services verticals to make more accurate, data-driven decisions whilst significantly reducing time searching for files and improving the overall customer and employee experiences. Read more from Jason Cassidy here.

Unstructured data 40

Unstructured data Customer Experience Marketing Financial Services 40

AIIM

AUGUST 21, 2019

As a result, an organization’s information is its most valuable asset; the common denominator in customer experience, business agility, operational excellence, and automation. Automate governance and compliance. Information is the currency that fuels and funds innovation, process improvements, and organizational performance.

Digital transformation 103

Digital transformation Records Management Customer Experience Big data 103

AIIM

AUGUST 12, 2019

Enrich customer experiences. While the emphasis historically has been on protecting information assets and governance, modern records management needs to improve its focus on these other elements and how effective practices can support them as well. This will allow organizations to: Enable innovation. Minimize risk.

Records Management 86

Records Management Digital transformation Customer Experience Compliance 86

IBM Big Data Hub

DECEMBER 5, 2023

Retailers recognize the need to build their strategies around AI, integrating it into many aspects of their operations. The third component is watsonx.governance, anticipated to be available in December, 2023, which is a powerful set of tools to specify and manage enterprise-wide governance processes and control risk.

Retail 95

Retail Unstructured data Artificial Intelligence Sales 95

National Archives Records Express

AUGUST 2, 2021

The National Archives and Records Administration has posted its new draft Strategic Plan and is inviting feedback from staff, public and government customers, stakeholders, and colleagues in the archival, historical, and records management communities. link] The deadline for comments is August 20, 2021.

Records Management 49

Records Management Customer Experience Archiving Communications 49

IBM Big Data Hub

MAY 25, 2023

The Center of Excellence (CoE) already has more than 1,000 consultants with specialized generative AI expertise that are engaging with a global set of clients to drive productivity in IT operations and core business processes like HR or marketing, elevate their customer experiences and create new business models.

Artificial Intelligence 108

Artificial Intelligence Marketing Customer Experience Cloud 108

erwin

JUNE 11, 2020

Data Intelligence is the analysis of multifaceted data to be used by companies to improve products and services offered and better support investments and business strategies in place. Apply real-time data in marketing strategies. Enhance customer experience. What Is Data Intelligence?

Analytics 103

Analytics Blockchain Artificial Intelligence Big data 103

Thales Cloud Protection & Licensing

SEPTEMBER 27, 2023

Attendees can expect to explore the latest innovations, network with industry leaders, and gain valuable knowledge about emerging threats and strategies to safeguard digital assets in an increasingly interconnected world. Join Thales on booth Q18 to meet our experts from the region and learn more about our latest solutions.

Authentication 83

Authentication Cloud Cybersecurity Data Privacy 83

CGI

APRIL 10, 2019

Improving customer experience (CX) is a key consideration in digital transformation for federal agencies. Consumers who order food delivery with a mobile app and look up their bank balances online expect the same convenience when they interact with a government agency. Wed, 04/10/2019 - 13:05. Add new comment.

CMS 40

CMS Customer Experience Digital transformation Government 40

CGI

APRIL 10, 2019

Improving customer experience (CX) is a key consideration in digital transformation for federal agencies. Consumers who order food delivery with a mobile app and look up their bank balances online expect the same convenience when they interact with a government agency. Wed, 04/10/2019 - 13:05. Add new comment.

CMS 40

CMS Customer Experience IT Digital transformation 40

Reltio

JUNE 12, 2020

Title: Founder & Data Governance Consultant. 1 sentence company description: DataZed is a consultancy that works with organizations to improve their data quality, data governance and data strategy. Summary: Charles specializes in data governance, data quality and data strategy for the insurance industry.

Insurance 52

Insurance Customer Experience B2B MDM 52

erwin

MAY 23, 2019

You can see the high-level relationship between the strategy and goals of an organization and the projects that deliver the change to meet these goals. Enterprise architecture provides the model to govern the delivery of projects in line with these goals. What value propositions will it offer customers to create that differentiation?

Government 91

Government Cloud Customer Experience IT 91

erwin

FEBRUARY 21, 2019

Four areas in particular are getting a great deal of attention: Customer experience: In today’s need-it-fast, need-it-now, need-it-right world, customers expect the ability to make purchases where they are, not where you are. Enabling each of these strategies is data – and lots of it.

Digital transformation 69

Digital transformation Retail e-Delivery Customer Experience 69

AIIM

MARCH 12, 2018

Creating a Digital Transformation Strategy that Builds Upon What You Have. 10 Strategies to Navigate the Shift from ECM to Content Services. A Modern ECM Strategy Means You Must Walk and Chew Gum at the Same Time. 3 Reasons Digital Preservation Requires a Dedicated Strategy. 3 Keys to Your GDPR Compliance Strategy.

ECM 90

ECM Digital transformation Digital preservation Content services 90

Reltio

MAY 20, 2022

Some additional challenges with legacy MDM are: It doesn’t scale to billions of customer records or 1,000s of profile attributes making it difficult to manage big data volumes. Poor customer experience from outdated data, slow business processes, potential downtime, and lack of real-time capabilities.

MDM 75

MDM Customer Experience Cloud Insurance 75

OpenText Information Management

JULY 23, 2021

As the value of third-party data is steadily diminished or blocked because of consumer privacy concerns, organizations need to evolve their digital engagement strategy.

Privacy 57

Privacy Government Customer Experience Marketing 57

Information Management Resources

OCTOBER 31, 2019

Data governance helps remove uncertainties about how to handle customer data or why businesses need the information at all. In turn, customers appreciate a company's honesty and realize that providing data can create a mutually beneficial situation.

Government 40

Government Customer Experience 40