IBM Big Data Hub
AUGUST 2, 2023
However, with some support teams handling thousands of calls from customers daily, meeting these needs in real-time has become increasingly challenging. That raises the question, how can business owners keep all customers satisfied with their customer experience? How do customer service chatbots work?
Everteam
MARCH 29, 2019
To cut this traditional scenario, and to keep up with the Digital Transformation that’s taking all the spot light today, many industries are evolving their customer experience and implementing the new developed customer service solution: Chatbots. Chatbot Family. Everteam.chatbot Explained . So here’s our advice: mix it up!
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Collibra
DECEMBER 5, 2023
In the financial sector, AI is a game-changer, leveraging predictive analytics for market trends, risk assessment and customer service optimization. For marketing teams, generative AI is revolutionizing how content of all types is produced — from written assets to visual graphics. Explore our AI governance framework.
AIIM
NOVEMBER 23, 2021
Back in 2017, I called up a few of the information governance friends I’d made through the AIIM Community to better understand the challenges they were up against. Four years later, we're finally seeing this shift in governance mindsets in nearly every AIIM member organization we speak with. Better customer and supplier intelligence.
Info Source
NOVEMBER 13, 2023
The market growth, however, was driven primarily by digital business inputs, in particular email inputs with attachments and secondarily mobile devices. For the Capture & IDP Software market in the EMEA region, Infosource predicts an accelerated growth of end customer investments in the next 5 years.
AIIM
APRIL 15, 2019
This is part 3 of a four-part series based on our new State of the Industry – Content Services market research study. The rising volume of information and its potential value to customer experiences is changing what is needed from records management and information governance.
Info Source
OCTOBER 21, 2022
Business use cases that involve unstructured inputs are increasingly addressed by RPA vendors, which is leading to a convergence of the traditional Capture and the Capture-related part of the RPA market. In the 5-year forecast period, Infosource expects the Capture & IDP market to grow to almost 8.5 Billion US$ in 2026.
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