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In the fragmented insurance landscape, let’s unify customer experience

Thales Cloud Protection & Licensing

In the fragmented insurance landscape, let’s unify customer experience divya Mon, 03/06/2023 - 06:13 You may think of an insurance company as a singularly-focused entity, offering protection for one product. However, the insurance business reaches across a disparate range of consumer products. To add to the challenge, a.s.r.

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This Identity Management Day, Go BIG or Go HOME!

Thales Cloud Protection & Licensing

If B2C companies ever questioned the disruption that was abound, the dynamics of doing business during the pandemic totally changed that mindset. Retail companies, insurance companies, restaurants, and banks, to name a few, and even public sector organizations serving consumers or citizens were forced to adapt.

B2C 87
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How to Tackle the Information Chaos Problem

AIIM

In a B2C environment these requirements are driven by the end customer, meaning the bank customer who applies for a mortgage – expectation is to have this completed in 30 minutes. Why would an insurance customer accept submitting data for an insurance claim in paper and then waiting for days/weeks as in the past.

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Delivering ROI for Our Customers When it Matters Most

Reltio

The study’s composite customer had both B2B and B2C channels, which is an important characteristic as Reltio’s platform is deployed by our customers in both contexts. Improved first call resolution in B2B and B2C call center environments created $3.1 Increased registered users generated an increase in operating profits by $4.9

MDM 52
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Reltio is recognized a Leader in The Forrester Wave™: Master Data Management, Q2 2023

Reltio

The report cited that, "Reltio’s vision is to strategically go to market in B2B, B2C, insurance, financial services, healthcare, and life sciences with prebuilt connectors in corresponding velocity packs.”

MDM 98
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What is progressive profiling and how can it benefit your business?

Thales Cloud Protection & Licensing

Regardless of the business you run, whether it’s in retail, insurance, or healthcare, you’re likely to rely on user data to deliver the personalised experiences that individuals demand. The good news is, there is another way. Enter progressive profiling.

IT 62
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Data Innovator Spotlight - Interview with Charles Joseph, DataZed

Reltio

1-2 Previous Roles & Companies: Worked as a consultant with general insurers, Lloyd’s market firms, brokers and reinsurers, including Beazley Group and RSA. B2B, B2C or B2B2C: B2B. Summary: Charles specializes in data governance, data quality and data strategy for the insurance industry. Company: DataZed.