IBM Big Data Hub

OCTOBER 30, 2023

IBM, a pioneer in data analytics and AI, offers watsonx.data, among other technologies, that makes possible to seamlessly access and ingest massive sets of structured and unstructured data. Real-time data analytics helps in quick decision-making, while advanced forecasting algorithms predict product demand across diverse locations.

Analytics 78

Analytics Retail Cloud Insurance 78

IBM Big Data Hub

MAY 31, 2023

Smart components (phones, tablets, sensors, microprocessors and analytics). Fueled by data, a product can be connected interactively with a broader ecosystem, offering an enhanced customer experience (CX), optimized product performance and services, and an agile supply chain that can deliver new sources of value to the customer.

Manufacturing 88

Manufacturing Customer Experience Cloud Analytics 88

The Last Watchdog

MARCH 8, 2023

Related: It’s all about attack surface management APIs help digital transformation by enabling faster and more efficient business processes, improving customer experience, and providing new ways to interact with your business. Continually reviewing your API security is a best practice for good governance.

Digital transformation 200

Digital transformation Security Data breaches Customer Experience 200

IBM Big Data Hub

JUNE 10, 2024

XaaS models offer organizations greater predictability and transparency in cost management by providing detailed billing metrics and usage analytics. Maintaining cost predictability and transparency Controlling budgets in the age of AI requires a deep understanding of cost drivers and expenditure patterns.

Cloud 63

Cloud Data science Customer Experience Access 63

Collibra

SEPTEMBER 9, 2022

Data quality significantly influences the organizational efforts in governance and compliance, leading to additional rework and delay. Duplication of contact details, for example, affects customer experience significantly. Duplicate data increases the probability of skewed analytical results. Inaccurate data. Hidden data.

Analytics 92

Analytics Customer Experience Marketing Unstructured data 92

Collibra

FEBRUARY 11, 2022

In his book Getting in Front on Data , Tom Redman states, “Data is of high quality if it is fit for its intended use (by customers) in operations, analytics, decision-making, and planning. High-performing AI initiatives – Monitoring data drift helps detect accuracy and performance of analytic models over time.

IT 52

IT Analytics Sales Metadata 52

erwin

OCTOBER 16, 2020

And this time sensitivity is a massive issue, as taking a proactive and data-driven approach can literally mean life or death to your business or to your customers. And that’s where data analytics can play a huge role. What processes should governance use? We’re now generating 2.5 COVID-19 Changed Everything.

Artificial Intelligence 145

Artificial Intelligence Analytics Digital transformation Customer Experience 145

erwin

AUGUST 6, 2020

With your employees connected and armed with data that paints a clear picture of the business, your organization is better prepared to turn its attention to whatever your strategic priority may be – i.e. digital transformation, customer experience, or withstanding this current (or future) crisis. So, what is data literacy?

Government 135

Government Digital transformation Customer Experience Mining 135

AIIM

APRIL 21, 2023

The AIIM 2023 State of Intelligent Information Management Industry report provides an overview of how organizations leverage IIM to drive digital transformation, improve customer experience, and enhance operational efficiency. Consider information governance and interoperability when adding new systems.”

Digital transformation 104

Digital transformation Artificial Intelligence Customer Experience Records Management 104

AIIM

MARCH 11, 2019

At the heart of this transformation journey is the need to understand, anticipate and redefine internal and external customer experiences. This transformation depends on other important aspirations: business agility and innovation, operational excellence and automated compliance and information governance.

Digital transformation 120

Digital transformation ECM Customer Experience Content services 120

Reltio

FEBRUARY 12, 2019

If connected and personalized customer experience is your immediate goal, and if you want to know everything about achieving it, look no further. Enterprises recognize the value of connected experiences through every stage of customer journey, and want to provide relevant offers to maximize the customer lifetime value.

MDM 53

MDM Customer Experience Digital transformation Analytics 53

IBM Big Data Hub

JULY 5, 2022

From powering the Marriott Bonvoy loyalty program used by 140M+ customers, to enabling AI to assist Via’s riders in 36 million trips per year , Db2 i s the tested, resilient, and hybrid database providing the extreme availability, built-in refined security, effortless scalability, and intelligent automation for systems that run the world.

Analytics 86

Analytics Cloud Access Paper 86

erwin

JUNE 11, 2020

Big IT companies even have off-the-shelf data analytics software ready to be configured by a company to their needs. Big IT companies even have off-the-shelf data analytics software ready to be configured by a company to their needs. Data intelligence can encompass both internal and external business data and information.

Analytics 103

Analytics Blockchain Artificial Intelligence Big data 103

erwin

SEPTEMBER 10, 2020

Not Documenting End-to-End Data Lineage Is Risky Busines – Understanding your data’s origins is key to successful data governance. This information is critical to regulatory compliance, change management and data governance not to mention delivering an optimal customer experience.

Digital transformation 131

Digital transformation Metadata Government Compliance 131

AIIM

MARCH 27, 2018

Traditional information governance and records management folks from the content world that focus on “documents” need to get familiar quickly with concepts from the data side of the house, because that is going to be the dominant framework as we move into the era of AI and machine learning. It’s a key element, yes. Data lakes?

Analytics 89

Analytics ECM Digital transformation Government 89

IBM Big Data Hub

NOVEMBER 29, 2023

We’ve seen examples of this in the latest evolution of chatbots.This canhelp businesses optimize their customer experiences, allowing them to quickly extract insights from interactions in their customers’ journey. Stream analytics can be used to help improve the speed and accuracy of models’ predictions.

Artificial Intelligence 84

Artificial Intelligence Unstructured data Analytics Customer Experience 84

OpenText Information Management

APRIL 2, 2019

Governments are drowning in data. Globally, artificial … The post Global governments have their eye on Artificial Intelligence appeared first on OpenText Blogs. The problem is selecting the relevant information, deriving meaningful insights from it, and using those insights to guide decision-making.

Artificial Intelligence 68

Artificial Intelligence Government Customer Experience Digital transformation 68

Collibra

APRIL 9, 2021

On that topic, I had the opportunity to speak on a webinar that brought together insurance data experts from Deloitte in the UK, and data and analytics leader Peter Jackson, who heads up group data sciences for Legal & General. Data governance holds key to cloud migration. Mobilizing data governance programs.

Insurance 59

Insurance Cloud Data science Analytics 59

erwin

FEBRUARY 14, 2019

By now, you probably recognize this recurring pattern in the discussions about digital transformation: An industry set in its ways slowly moves toward using information technology to create efficiencies, automate processes or help identify new customer or product opportunities. Data used to enhance the customer experience.

Digital transformation 75

Digital transformation Customer Experience Data breaches Retail 75

ARMA International

SEPTEMBER 13, 2021

Here, Part 1 discusses the key DT business drivers, concepts, and technology trends, how they are transforming organizations and society, and how the trends are affecting business users and customers. Some technology trends such as real-time data analytics are on-going, while others are more recent, such as blockchain.

Digital transformation 59

Digital transformation Blockchain IT Computer and Electronics 59

IBM Big Data Hub

SEPTEMBER 26, 2022

Thanks to innovations in data analytics and AI, leaders can make smarter, faster and more efficient decisions to improve public health outcomes and advance health equity. The key is making sure all this data is transparent and responsibly governed for privacy and security. Keeping the citizen front and center.

B2C 52

B2C Analytics B2B Digital transformation 52

Collibra

JUNE 25, 2021

Duplication of contact details, for example, affects customer experience significantly. Duplicate data increases the probability of skewed analytical results. If your customer data is not accurate, personalized customer experiences disappoint, and marketing campaigns underperform. . Inaccurate data.

Analytics 59

Analytics Customer Experience Unstructured data Metadata 59

Collibra

SEPTEMBER 16, 2022

Trusted reporting and analytics. Superior customer experience. Your organization can also leverage Data Governance to standardize the management of data assets and improve their quality. . Overseeing data governance and managing metadata are also part of their responsibility. Improving data quality delivers: .

Customer Experience 80

Customer Experience Data collection Analytics Communications 80

IBM Big Data Hub

DECEMBER 20, 2023

Whether it’s deeper data analysis, optimization of business processes or improved customer experiences , having a well-defined purpose and plan will ensure that the adoption of AI aligns with the broader business goals. This alignment is essential for extracting meaningful value from AI and maximizing its impact.

Artificial Intelligence 71

Artificial Intelligence Customer Experience Cloud Government 71

Reltio

JUNE 12, 2020

Title: Founder & Data Governance Consultant. 1 sentence company description: DataZed is a consultancy that works with organizations to improve their data quality, data governance and data strategy. Summary: Charles specializes in data governance, data quality and data strategy for the insurance industry.

Insurance 52

Insurance Customer Experience B2B MDM 52

Collibra

FEBRUARY 21, 2024

More importantly, it lays a foundation for data governance and data quality that can fuel your organization with the trusted data that drives decision-making. Migrating to the cloud but worried your organization — or your data — isn’t up to the challenge?

Cloud 81

Cloud Digital transformation Customer Experience Analytics 81

ARMA International

SEPTEMBER 22, 2021

Part 1 discussed the key DT business drivers, concepts, and technology trends, how they are transforming organizations and society, and how they are affecting business users and customers. Some technology trends such as real-time data analytics are on-going, while others are more recent, such as blockchain. Enabling CS for DT.

Digital transformation 52

Digital transformation Content services IT e-Discovery 52

Collibra

JULY 5, 2020

The marketing team may leverage state-of-the-art analytics tools to improve customer experience and the finance team may use another set of tools that work best for their own use cases. But what happens when these tools get their customer data from different sources? Technological innovation outpaces human adaptation.

Analytics 69

Analytics Compliance Privacy Digital transformation 69

erwin

AUGUST 20, 2020

Enterprise architecture (EA) is a strategic planning initiative that helps align business and IT. It provides a visual blueprint, demonstrating the connection between applications, technologies and data to the business functions they support. In this post: What Is Enterprise Architecture? Think City Planning. Over the years, EA has evolved.

Big data 140

Big data Artificial Intelligence Risk Digital transformation 140

Collibra

AUGUST 7, 2020

Aiming to gain a competitive advantage through personalized customer experience and improved efficiency, they often look for third-party data to augment the internal data sets. These gaps can be closed with an integrated data governance and data catalog solution. External data is a big market today.

Customer Experience 59

Customer Experience B2C Metadata Marketing 59

CGI

JANUARY 10, 2018

Both businesses and government breaches continued to make headlines in 2017. Organizations have experimented with everything from tracking fair-trade coffee to managing complex legal contracts. Customer focus shifted to customer experience. to their customers. ravi.kumarv@cgi.com. Thu, 01/11/2018 - 01:20.

Blockchain 60

Blockchain IT Artificial Intelligence Digital transformation 60

Collibra

AUGUST 20, 2021

Poor data quality disrupts the business value chain, leading to failed sales orders, delayed shipments, invoices stuck in the system, or poor customer experiences. Data pipelines ingest data from sources, transform and enrich it, and make it available for storage, operations, or analytics in a governed manner.

Metadata 59

Metadata Analytics Government Customer Experience 59

erwin

NOVEMBER 13, 2020

Data Governance (knowing what data you have and where it is). EA and technology innovation leaders must use the latest business and technology ideas to create new revenue streams, services and customer experiences.”. Are you ready for it? See also: What Is Enterprise Architecture? . Artificial Intelligence. Cloud Migration.

Digital transformation 131

Digital transformation Artificial Intelligence Customer Experience Metadata 131

IT Governance

APRIL 17, 2019

The hospitality sector has been clamouring for technological innovation recently, with organisations eager to find novel ways to improve the customer experience. You might have heard about Connie, a Watson-enabled robot concierge that’s been introduced at the Hilton in McLean, Virginia. On the face of it, there are no downsides.

IT 75

IT Data breaches Privacy Information Security 75

Info Source

MAY 30, 2024

In geographies like Southeast Asia, support for in novation is the priority as visible in the framework for AI governance recently agreed by the ASEAN member states. Other nations start with a directive for their federal government agencies like the Executive Order of the US president. ai imconference.com 4.

B2C 40

B2C Marketing Customer Experience Metadata 40

Collibra

AUGUST 20, 2021

Poor data quality disrupts the business value chain, leading to failed sales orders, delayed shipments, invoices stuck in the system, or poor customer experiences. Data pipelines ingest data from sources, transform and enrich it, and make it available for storage, operations, or analytics in a governed manner.

Metadata 52

Metadata Analytics Government Customer Experience 52

Everteam

MAY 6, 2019

Everteam, being an expert, for more than 25 years in the field of the digital transformation and information governance, developed everteam.iNSight. Everteam.iNSight helps improve the speed and efficiency of the production process which will automatically improve the brand image and provide a positive and enhanced customer experience.

Big data 75

Big data Artificial Intelligence Analytics Digital transformation 75