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In the fragmented insurance landscape, let’s unify customer experience

Thales Cloud Protection & Licensing

In the fragmented insurance landscape, let’s unify customer experience divya Mon, 03/06/2023 - 06:13 You may think of an insurance company as a singularly-focused entity, offering protection for one product. However, the insurance business reaches across a disparate range of consumer products.

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How generative AI delivers value to insurance companies and their customers

IBM Big Data Hub

Insurers struggle to manage profitability while trying to grow their businesses and retain clients. Large, well-established insurance companies have a reputation of being very conservative in their decision making, and they have been slow to adopt new technologies.

Insurance 101
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5 Ways CIAM Ensures a Seamless and Secure Customer Experience

Thales Cloud Protection & Licensing

5 Ways CIAM Ensures a Seamless and Secure Customer Experience divya Thu, 03/23/2023 - 05:27 In today's digital-first world, providing customers with trustworthy, hassle-free interactions is critical to business success. Finally, as these customers become savvier, their data privacy and control expectations are growing.

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How chatbots can provide a better customer experience

IBM Big Data Hub

Over the years, chatbots have become seamlessly integrated in our day-to-day lives — in our homes, on our phones, on social media or in apps for shopping online, healthcare, customer support and more. That raises the question, how can business owners keep all customers satisfied with their customer experience?

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How AI is fueling the growing market for cloud-based data unification

Reltio

Additionally, enterprises recognize the growing need for real-time data to support agile decision-making and personalized customer experiences in the digital age. Data fragmentation and silos are common challenges faced by various industries, including financial services, insurance, B2B, and retail.

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Elevate Your IAM Strategy with Thales at EIC 2024

Thales Cloud Protection & Licensing

The European Identity and Cloud Conference 2024 (EIC), now in its 17th edition, promises an immersive experience into the future of identity and access management (IAM) within an AI-upgraded reality. Be Ahead of the Game and join Thales for pre-game drinks at Biermeisterei, Karl-Liebknecht-Str. 13, Berlin, from 20:00.

B2B 62
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The Role of Master Data Management in Enabling Omnichannel Connected Customer Experiences

Reltio

At Reltio, we work with the world’s leading brands to enable omnichannel connected customer experiences. These brands understand how, where and when customers want to engage along the customer journey. The KPIs they use to measure ROI are customer experience through Net Promoter Score (NPS) and revenue growth.