Remove resources the-importance-of-customer-success
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GUEST ESSAY: NIST’s Cybersecurity Framework update extends best practices to supply chain, AI

The Last Watchdog

Related: More background on CSF However, it’s important to note that most of the framework core has remained the same. This is critically important with the emergence of artificial intelligence. This is the newest addition which was inferred before but is specifically illustrated to touch every aspect of the framework. The CSF 2.0

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Three customer success trends in a post-pandemic world

OpenText Information Management

Customers are uncertain: delaying purchases and shopping around. Brands that win in this new era will use customer success to drive transformative change with an eye to the future. What is customer success? Customer success grew out of the boom in SaaS companies. Loyalty is on the auction block.

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How to build a successful product development strategy

IBM Big Data Hub

Why is a strong product development strategy important? The relentless pace of technological advances can mean even the most innovative start-up finds a once-successful product suddenly out-performed or obsolete. Consumers have access to more information than ever to compare products and brands.

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How to implement enterprise resource planning (ERP)

IBM Big Data Hub

Once your business has decided to switch to an enterprise resource planning (ERP) software system, the next step is to implement ERP. We’ll start by going through what organizations should do prior to choosing an ERP system and then dive into best practices for implementation success.

Cloud 121
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Retail technology and frontline workers: Delivering unforgettable customer experiences

IBM Big Data Hub

I’m a firm believer that exceptional brick-and-mortar retail, no matter the product category, stands on three essential pillars for success: Proud, well-trained, engaged team members with clear career paths A brand deeply rooted in strong cultural values A backbone of superior technology Missing any of these elements?

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Business strategy examples

IBM Big Data Hub

A successful business strategy dictates the allocation of resources and outlines how a company will achieve its strategic goals. Successful leaders will routinely review a strategy’s key components and update their plans. Good business strategies are carefully considered, but that doesn’t mean they’re static.

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How IBM is helping accelerate AI adoption and application centric connectivity

IBM Big Data Hub

Obviously, IBM has a huge stake in the success of AI with watsonx™, our AI and data platform with AI assistants. By equipping and sharing AI knowledge and best practices, we help ensure successful and safe adoption of AI across the industry. The telecom industry is no exception.

Cloud 102