Digital Transformation In Retail: The Retail Apocalypse

erwin

Much like the hospitality industry , digital transformation in retail has been a huge driver of change. One important fact is getting lost among all of the talk of “the retail apocalypse” and myriad stories about increasingly empty shopping malls: there’s a lot of money to be made in retail. In fact, the retail market was expected to grow by more than 3 percent in 2018 , unemployment is low, and wages are at least stable.

Maximizing online delivery with DAM for retail

OpenText Information Management

2020 is proving to have been a sea change for the retail industry. Forward-looking retailers are using this opportunity to develop and update their online … The post Maximizing online delivery with DAM for retail appeared first on OpenText Blogs.

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Focus on customer experience to stand out from your retail banking competitors

OpenText Information Management

That’s definitely true in the retail banking sector. CX Index: What is it, and … The post Focus on customer experience to stand out from your retail banking competitors appeared first on OpenText Blogs.

Legendary Help: Modernizing the retail customer experience

Rocket Software

Unfortunately, it has created issues for retailers, as they need modern and agile mobile and web-friendly interfaces for shopping. . A Rocket customer, who provides retail management software to companies across the globe needed help creating more user-friendly web and mobile portals.

The future of retail banking: Frictionless, personalized, cohesive

DXC

Following this year’s extraordinary events, our retail bank partners have been asking to rapidly implement contactless solutions that minimize touch points for customers. Current circumstances aside, research indicates that contactless is just one part of the future retail banking landscape.

Retail 105

Digital transformation in retail

OpenText Information Management

Digital transformation can deliver incredible results but some organizations can be blinded by the potential of digital technologies and miss the important … The post Digital transformation in retail appeared first on OpenText Blogs. Digital Transformation Omni-Channel customer experiece Customer Service dam digital asset management digital transformation omni-channel retail

Retail Privacy Network

Data Matters

You are invited to join privacy professionals in the retail sector for topical conversation, learning and networking at the first Retail Privacy Network meeting. This interactive meeting will include hot topics in UK/EU data privacy and cybersecurity with practical case studies on retail industry issues. The post Retail Privacy Network appeared first on Data Matters Privacy Blog.

Four important questions that AI can help retailers answer

OpenText Information Management

In my previous blog, I looked at how quickly Artificial Intelligence (AI) is rapidly becoming a part of the retail experience. So, where can AI most help retailers? Here’s four questions I think a combination … The post Four important questions that AI can help retailers answer appeared first on OpenText Blogs. Industry analysts agree that 2018 will be the year that AI brings top and bottom line benefits to innovative companies.

Collaboration (not cost) must drive supplier relations in retail

OpenText Information Management

The relationship between retailers and suppliers has not always been the greatest. The drive for the best possible prices has led to retailers failing to receive the optimum value from their supply chain. However, the huge challenges facing much of the retail sector mean we need a new, … The post Collaboration (not cost) must drive supplier relations in retail appeared first on OpenText Blogs.

Examining the future of retail bank branches post pandemic

CGI

Examining the future of retail bank branches post pandemic. This CGI blog post discusses the future of the traditional retail bank branch once the COVID 19 pandemic ends.

How my Apple Watch gave me a window into a world of IoT in Retail

OpenText Information Management

So far, the Retail sector has been slow to embrace IoT but it’s beginning to happen. Buying an Apple … The post How my Apple Watch gave me a window into a world of IoT in Retail appeared first on OpenText Blogs. Analytics B2B Integration Business Network Customer Experience Management Omni-Channel Supply Chain Customer Experience internet of things IoT retail supply chain supply chain collaboration

Top 6 predictive analytics software benefits for the Retail industry in 2019

OpenText Information Management

The retail industry is extremely competitive with traditional brick-and-mortar retailers under pressure from online services such as Amazon. Predictive analytics offers huge benefits for retailers as it helps them turn Big Data into actionable insight to better understand and connect with their customers. … The post Top 6 predictive analytics software benefits for the Retail industry in 2019 appeared first on OpenText Blogs.

Why small retailers are flocking to this EDI solution

OpenText Information Management

It simplifies and improves commerce between trading partners by automating or streamlining business processes, such as electronic procurement, … The post Why small retailers are flocking to this EDI solution appeared first on OpenText Blogs.

Retail in 2019 needs security precautions

Thales Cloud Protection & Licensing

As the retail industry follows suit with today’s digital transformation, customer expectations are at an all-time high. Retailers are looking to address these demands with interconnected experiences to give customers more personalized and immediate experiences both in-stores and online. They might at first glance, but retailers are now exposing themselves to a whole host of security risks as these connected shopping technologies evolve.

CGI Client Global Insights: Six ways retail banks can accelerate their digital journey

CGI

CGI Client Global Insights: Six ways retail banks can accelerate their digital journey. In this blog, Andy provide six recommendations for driving greater results from digitization in retail banking based on our 2020 CGI Client Global Insights.

Retailers increase cyber security spending, but attacks continue to rise

IT Governance

The UK’s biggest retailers are spending more than ever on cyber security but are continuing to see an alarming rise in cyber attacks and data breaches due to the ever-evolving threat landscape, a report has found. According to The British Retail Consortium’s 2019 Retail Crime Survey , large organisations invested £162 million in cyber defences in the 2017­–18 financial year, an increase of 17% on 2017. Are retailers investing wisely? Retail

CGI Client Global Insights: Six ways retail and consumer organizations can accelerate their digital journey

CGI

CGI Client Global Insights: Six ways retail and consumer organizations can accelerate their digital journey. In this blog, Jean offer recommendations to accelerate digitization to deliver growth, strengthen market position and build resilience.

GDPR. Forget bitcoin, data is the new currency of retail

OpenText Information Management

Forget bitcoin, data is the new currency of retail appeared first on OpenText Blogs. Compliance B2B B2B Commerce Data data privacy data protection EIM GDPR gdpr readiness General Data Protection Regulation new business models personal data retailOn May 25, 2018, the new EU data privacy regulation, known as the General Data Protection Regulation (GDPR), comes into force. Shortly after that the sky falls in and the world ends.

DPIAs for retail and hospitality 

IT Governance

It’s relevant for everyone, including retail and hospitality. Retail and hospitality organisations will likely need to conduct several to cover all their processes, both new and existing. Common activities for retail and hospitality requiring DPIAs. To give an idea of what activities may require a DPIA in real terms for the retail and hospitality sectors, here is a non-exhaustive list: CCTV.

Data monetization: driving the new competitive edge in retail

CGI

Data monetization: driving the new competitive edge in retail. Retailers are fully aware that their future relies largely on their ability to use data efficiently. Data has become an essential resource and a key element in the growth strategy of large retail organizations.

Listening to the voice of our clients: Retail banks continue to reinvent their business models through digitization

CGI

Listening to the voice of our clients: Retail banks continue to reinvent their business models through digitization. This CGI blog post discusses the ongoing work of retail banks in digitizing their business models.

Examining the future of retail bank branches post pandemic

CGI

Examining the future of retail bank branches post pandemic. This CGI blog post discusses the future of the traditional retail bank branch once the COVID 19 pandemic ends.

Examining the future of retail bank branches post pandemic

CGI

Examining the future of retail bank branches post pandemic. This CGI blog post discusses the future of the traditional retail bank branch once the COVID 19 pandemic ends.

Leading Malaysian retail chain digitally transforms accounts payable operations

OpenText Information Management

For one of Malaysia’s largest retail chains, the answer was to leverage the OpenText™ Suite for SAP®. With 78 retail stores in Malaysia, Mydin Mohamed Holdings Berhad (MYDIN) is a household name. The company receives … The post Leading Malaysian retail chain digitally transforms accounts payable operations appeared first on OpenText Blogs. Business Network automated processes customer story Customer Success OpenText Elite retail SAP vendor invoice management

Putting AI-enhanced analytics at the heart of retail customer experience

OpenText Information Management

The cell had worked out this was a trip … The post Putting AI-enhanced analytics at the heart of retail customer experience appeared first on OpenText Blogs. Analytics Customer Experience Management actionable insights AI AI-enhanced analytics artificial intelligence B2B Big Data Customer Experience deep learning Industry machine learning OpenText retailLast Sunday, my husband and I went to visit our daughter.

Legendary Help: Supporting retailers with efficient and secure payment systems

Rocket Software

In the case of one Rocket client, an IT solutions provider that supplies point-of-sale solutions to thousands of retailers in the U.S., The post Legendary Help: Supporting retailers with efficient and secure payment systems appeared first on The Rocket Software Blog.

Connected Customer 360 Profiles for Retail & Luxury Brands

Reltio

3 Things Data Innovators at Retail & Luxury Brands Have in Common. Retail and luxury brand leaders may use different terms to describe customers, including “clients” or “guests.” These are the customer data silos of a retailer that’s undergoing a transformation.

Sports retail giant Decathlon leaks 123 million customer and employee records

IT Governance

Decathlon, the world’s largest sporting goods retailer, has suffered a massive data breach, affecting 123 million customer and employee records. It contained information from the retailer’s Spanish businesses and potentially its UK stores.

CGI Client Global Insights: A look at top retail banking trends and priorities

CGI

CGI Client Global Insights: A look at top retail banking trends and priorities. We summarize the findings and insights from these discussions in the CGI Client Global Insights retail banking report. In this blog, I cover some key highlights.

CGI Client Global Insights: Six ways retail and consumer organizations can accelerate their digital journey

CGI

CGI Client Global Insights: Six ways retail and consumer organizations can accelerate their digital journey. In this blog, Jean offer recommendations to accelerate digitization to deliver growth, strengthen market position and build resilience.

Retailers Face Many Challenges, Data Security Doesn’t Have to be One of the Them

Thales Cloud Protection & Licensing

Retailers and shoppers are leveraging and enjoying many benefits data sharing brings: loyalty programs, personalized experiences, easier product location and ordering, online shopping, mobile access and the list goes on. Competition is one of many challenges retailers face and while that’s nothing new, the data-driven approach online and brick-and-mortar merchants use today is evolving quickly with transformative technology capabilities. Business is booming and data is flowing.

Listening to the Voice of Our Clients: Informing strategies to drive a shared value future in the retail, consumer and services industry

CGI

Listening to the Voice of Our Clients: Informing strategies to drive a shared value future in the retail, consumer and services industry. In my previous blog, I talked about the pandemic accelerating the impetus for retail, consumer and services organizations to become truly digital.

The Anti-Tom’s Guide to Reckless Holiday Shopping

MediaPro

Blog Confessions of an Awareness Nerd Foundational Security Awareness Thought Leadership cybersecurity online shopping retail scams security awareness security awareness trainingThe post The Anti-Tom’s Guide to Reckless Holiday Shopping appeared first on MediaPRO.

Are Data Breaches the New Reality for Retail?

Thales Cloud Protection & Licensing

As digital transformation takes hold, the retail industry is under siege from cyber criminals and nation states attempting to steal consumers’ personal information, credit card data and banking information. While retailers digitally transform their businesses to better serve the higher demands of their customers, they’re being challenged with safeguarding personal data to protect customers, partners and suppliers’ critical information.

Retail has a multi-cloud problem…with sensitive data

Thales Cloud Protection & Licensing

Digital transformation (DX) is fundamentally impacting all aspects of the economy across every industry, and nowhere is this truer than in retail. DX technologies such as cloud, mobile payments, IoT, Big Data and others have fundamentally changed retailers’ business models, not only by opening new channels to reach customers, but also in how they communicate with, serve, and support them. For more key findings, download the 2019 Thales Data Threat Report- Retail Edition.

It’s time to think twice about retail loyalty programs

Thales Cloud Protection & Licensing

As I was starting to write this blog, yet another retail program data breach occurred, for Marriott’s Starwood loyalty program. What I’d originally planned to write about was a topic that directly applies – why retailers of all stripes are not investing in data security. But none of these reasons rose to the top in retail. Is it that too many retailers have looked around at other retailers with recent breaches, and noticed no shortage of customers?

As online shopping grows, so does the risk of e-skimming attacks

DXC

The post As online shopping grows, so does the risk of e-skimming attacks appeared first on DXC Blogs. Consumer Products & Retail Security e-commerceE-skimming has been an online shopping threat for a long time, keeping pace with the growth of e-commerce overall.

Risk 101

One of America’s largest retail banks re-signs with TAB to upgrade to FusionRMS v10

TAB OnRecord

TAB is pleased to announce that a large American retail bank with over 2 million paper records has upgraded from TAB FusionRMS v9.3 The post One of America’s largest retail banks re-signs with TAB to upgrade to FusionRMS v10 appeared first on TAB Records Management Blog | TAB OnRecord. to v10. The bank has been using FusionRMS to track several databases of servicing and custodial records throughout the organization.

The challenge ahead for water retailers

CGI

The challenge ahead for water retailers. Before we all breathe a collective sigh of relief, let’s take a quick look at other markets to get a glimpse of what my lay in store for retailers in this market. CGI has recently sponsored a survey, covering over 200 retailers in European energy markets, that suggests that there are major challenges ahead. To increase margins retailers are increasingly looking to digital transformation. premanath.puch…. Thu, 12/07/2017 - 15:43.

The Countdown to Black Friday Has Begun. Are Retailers and Consumers Ready?

Thales Cloud Protection & Licensing

So before the shopping frenzy begins, we thought this would be an opportune time to outline some best practices that both retailers and consumers should follow in order to protect consumer data. Customers are expecting more and more when it comes to their shopping experience, and this holiday season will push the envelope as retailers are making brick-and-mortar stores more digital and connected while offering online shoppers an in-store experience.