article thumbnail

Retailers can tap into generative AI to enhance support for customers and employees

IBM Big Data Hub

As the retail industry witnesses a shift towards a more digital, on-demand consumer base, AI is becoming the secret weapon for retailers to better understand and cater to this evolving consumer behavior. Retailers recognize the need to build their strategies around AI, integrating it into many aspects of their operations.

Retail 94
article thumbnail

Retailers Make Big Strides In Offering Clear Unsubscribe Links

Dark Reading

Fifth annual Online Trust Alliance survey said retailers get good marks for offering clear unsubscribe links, using tools like SPF and DKIM and honoring unsubscribe requests.

Retail 72
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Retailers Face Many Challenges, Data Security Doesn’t Have to be One of the Them

Thales Cloud Protection & Licensing

Retailers and shoppers are leveraging and enjoying many benefits data sharing brings: loyalty programs, personalized experiences, easier product location and ordering, online shopping, mobile access and the list goes on. Unfortunately, this results in retailers as a top target for cyberattacks. Business is booming and data is flowing.

Retail 89
article thumbnail

CGI-sponsored GTNews survey reveals major challenge for corporate banks—declining client satisfaction (part 2)

CGI

CGI-sponsored GTNews survey reveals major challenge for corporate banks—declining client satisfaction (part 2). In my first blog in this two-part series, I shared a key finding of The Global Treasurer’s Transaction Banking Survey (GTNews survey) for 2019—declining corporate client satisfaction.

Retail 90
article thumbnail

It’s time to think twice about retail loyalty programs

Thales Cloud Protection & Licensing

As I was starting to write this blog, yet another retail program data breach occurred, for Marriott’s Starwood loyalty program. What I’d originally planned to write about was a topic that directly applies – why retailers of all stripes are not investing in data security. But none of these reasons rose to the top in retail.

Retail 66
article thumbnail

Australia: Collection of biometric information via CCTV

DLA Piper Privacy Matters

Organisations, including retailers, may collect biometric information via CCTV for a variety of reasons, including to build profiles of the individuals entering their stores, identify returning shoppers or to identify specific individuals that have previously been removed from their premises. The OAIC’s full statement is available here.

Retail 98
article thumbnail

Don’t let bad data drag you down: A retailer’s guide

Collibra

Retail is a dynamic and competitive market. In addition to the traditional brick-and mortar-stores, the retail business today includes online and mobile stores. The right kind of data can drive great innovations in retail. This blog outlines what bad data means and how you can stop it from hurting your retail business.

Retail 95