article thumbnail

Data privacy examples

IBM Big Data Hub

An online retailer always gets users’ explicit consent before sharing customer data with its partners. These are just some examples of how organizations support data privacy , the principle that people should have control of their personal data, including who can see it, who can collect it, and how it can be used.

article thumbnail

Customer experience examples that drive value

IBM Big Data Hub

Organizations that provide an excellent customer experience (CX) can improve sales revenues by 2 to 7 percent and profitability by 1 to 2 percent, according to McKinsey. Focusing on good CX can increase customer satisfaction and drive more meaningful customer interactions, ultimately increasing sales and customer retention.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Are Retailers Shopping for a Cybersecurity Breach?

Thales Cloud Protection & Licensing

Are Retailers Shopping for a Cybersecurity Breach? Have you ever thought that this might be the result of a successful breach and not because of a point-of sale (POS) malfunctioning? Have you ever thought that this might be the result of a successful breach and not because of a point-of sale (POS) malfunctioning?

Retail 127
article thumbnail

Retailers can tap into generative AI to enhance support for customers and employees

IBM Big Data Hub

As the retail industry witnesses a shift towards a more digital, on-demand consumer base, AI is becoming the secret weapon for retailers to better understand and cater to this evolving consumer behavior. Retailers recognize the need to build their strategies around AI, integrating it into many aspects of their operations.

Retail 95
article thumbnail

Black Friday and Cyber Weekend: Navigating the Tumultuous Waters of Retail Cybersecurity

Thales Cloud Protection & Licensing

Black Friday and Cyber Weekend: Navigating the Tumultuous Waters of Retail Cybersecurity sparsh Tue, 11/21/2023 - 05:01 As global consumers gear up for the much-anticipated shopping bonanza that is Black Friday and Cyber Weekend, retailers brace themselves for the frenzied onslaught of shoppers and the deluge of cyber threats lurking in the shadows.

Retail 83
article thumbnail

Data monetization: driving the new competitive edge in retail

CGI

Data monetization: driving the new competitive edge in retail. Retailers are fully aware that their future relies largely on their ability to use data efficiently. However, in today’s dynamic and highly competitive retail sector, retailers need to accelerate their plans and commit resolutely to the path of data monetization.

Retail 96
article thumbnail

Digital Transformation Examples: Three Industries Dominating Digital Transformation

erwin

Digital transformation examples can be found almost anywhere, in almost any industry. Amazon began as a disruptor to brick-and-mortar bookstores, eventually becoming one of the most obvious digital transformation examples as it went on to revolutionize online shopping. Digital Transformation in Retail. Data can tell you.