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Customer experience examples that drive value

IBM Big Data Hub

Organizations that provide an excellent customer experience (CX) can improve sales revenues by 2 to 7 percent and profitability by 1 to 2 percent, according to McKinsey. Focusing on good CX can increase customer satisfaction and drive more meaningful customer interactions, ultimately increasing sales and customer retention.

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AnyDesk Incident: Customer Credentials Leaked and Published for Sale on the Dark Web

Security Affairs

Resecurity identified bad actors offering a significant number of AnyDesk customer credentials for sale on the Dark Web. Such information being available for cybercriminals could act as a catalyst for new attacks, including targeted phishing campaigns.

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From sails to sales: An interview with Senior Account Executive and Olympian Lucy Whitty

Collibra

Sales is very much a team effort, and I’m lucky to have a great team around me. I work every day with business development, sales engineers, professional services, customer success, field security, legal, and so on. Sales is very much a team effort, and I’m lucky to have a great team around me. Have you always been in sales?

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Digital Transformation Examples: Three Industries Dominating Digital Transformation

erwin

Digital transformation examples can be found almost anywhere, in almost any industry. Amazon began as a disruptor to brick-and-mortar bookstores, eventually becoming one of the most obvious digital transformation examples as it went on to revolutionize online shopping. Digital Transformation in Retail.

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Outrun Your Competition: Best Practices for Accelerating Sales Processes

Longer sales cycles. Every go-to-market team knows the frustrations that come from a drawn-out sales process. Larger buying committees. Slow-moving compliance reviews. How can you speed it up? By building a modern GTM motion that uses data, automation, and proven best practices to unlock insights, engage customers, and win faster.

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Global Privacy Control Opt-Out of “Sale” – A Technical and Legal Viewpoint

Data Protection Report

According to the California Attorney General, consumers may now utilize a new technology called the Global Privacy Control (“GPC”) in order to opt out of a “sale” of personal information under the California Consumer Privacy Act (“CCPA”). Practical considerations for Businesses. How we can help.

Sales 98
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Threat actors offer for sale data for 50 millions of Moscow drivers

Security Affairs

Threat actors are offering for sale a database containing 50 million records belonging to Moscow drivers on a hacking forum for $800. “The cybercriminals put up for sale for $ 800 a database of 50 million lines with the data of drivers that were registered in Moscow and the Moscow region from 2006 to 2019. Pierluigi Paganini.

Sales 96
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Sales Effectiveness: The B2B Sales Leader's Guide

This guide is designed to help today’s B2B sales leaders ramp up their effectiveness in any economic environment. You’ll get a deep dive on: Proven methods for warming up cold calls Coaching points for responding to price pressure early and often Front-line examples of how to win the battle for customer retention

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How to Package and Price Embedded Analytics

Just by embedding analytics, application owners can charge 24% more for their product. How much value could you add? This framework explains how application enhancements can extend your product offerings. Brought to you by Logi Analytics.