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Beyond basics: Six tips for an exceptional customer service strategy

IBM Big Data Hub

While every customer interaction is different, organizations that want to improve customer retention and grow their customer base must create an effective customer service strategy. Sign up for customer and employee experience topic updates Six tips to ensure a successful customer service strategy 1.

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GUEST ESSAY: 7 tips for protecting investor data when it comes to alternative asset trading

The Last Watchdog

Here are seven tips to protect investor data in alternative asset trading. These partnerships strengthen a security posture by leveraging the expertise of professionals who specialize in identifying vulnerabilities and allows them to suggest remediation strategies. Conduct regular penetration testing.

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GUEST ESSAY: Leveraging ‘zero trust’ and ‘remote access’ strategies to mitigate ransomware risks

The Last Watchdog

Let’s walk through some practical steps organizations can take today, implementing zero trust and remote access strategies to help reduce ransomware risks: •Obvious, but difficult – get end users to stop clicking unknown links and visiting random websites that they know little about, an educational challenge. Food for thought, eh!

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Knowledge Sharing: 5 Strategies to Share Knowledge In the Workplace

AIIM

Here are five strategies you can use to share knowledge in the workplace. In this process, employees may get new insights, tips, recommendations, or suggestions about their work, managing tasks, or more knowledge about the industry. Create a Knowledge-Sharing Environment.

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6 Tips for Managing eDiscovery for Access Requests for a State or Local Government Organization

eDiscovery Daily

Here are tips for managing the eDiscovery side of Access Requests for those working at a state or local government organization: Understand the legal landscape. Educate and train staff. The post 6 Tips for Managing eDiscovery for Access Requests for a State or Local Government Organization appeared first on CloudNine.

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3 Educational Resources For Financial Institution Fraud Managers

Rippleshot

We know it's hard to find a one-stop resource shop for determining how to choose the right fraud tools that align with your fraud strategies and organization goals. The Rippleshot team is here to be your guide to approach this complex space.

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Successful Information Management: What's Standing in Your Way?

AIIM

This is followed by a "lack of a true strategy for managing information assets" (24%), and "an immature culture" (18%). 8 Tips for Fighting Money, Focus, and Cultural Restraints Around Change Management. Here are six tips for fighting money, focus, and cultural restraints around change management projects: 1.

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