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5 automation issues that every organization needs to answer about information chaos

AIIM

Ultimately, AIIM believes Digital Transformation is more than conventional change. Digital Transformation is about using information in brand new ways. Digital Transformation success or failure fundamentally rests upon radically redefined experiences with customers, employees, and partners.

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Top 9 Information Governance Tips for 2022

AIIM

This document outlines how the organization should store its information, how it should be accessed, and who has access to it. Information governance is becoming increasingly important as we rely more on digital information. It also states what happens if there is any kind of security breach or data loss. Let’s dive in!

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Digital Leaders Tackle Information Chaos at its Origins

AIIM

In a recent AIIM Industry Watch survey -- State of Intelligent Information Management: Getting Ahead of the Digital Transformation Curve -- I asked this question -- “ Agree or Disagree : Digitizing and standardizing business inputs is one of the key bottlenecks for Digital Transformation.”

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Beyond basics: Six tips for an exceptional customer service strategy

IBM Big Data Hub

Sign up for customer and employee experience topic updates Six tips to ensure a successful customer service strategy 1. While estimates vary by industry, it is well documented that it costs significantly more to recruit a new customer than to retain existing ones.

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More articles about information management than any sane person should write

AIIM

Over 100 eBooks, Guest articles, and Tip Sheets from the past year or so -- 107 of them to be exact. 2017: A DigitallyTransformative” Year. Digital Preservation – Is Your Current Approach to Managing Long-Term Digital Information Failing the Business? 4 Facts Savvy CFOs Must Know About Process Transformation.

ECM 90
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How to Tackle the Information Chaos Problem

AIIM

Many organizations are on some sort of Digital Transformation journey – or they should be. Everyone wants to “transform.” But what exactly is Digital Transformation? Ultimately, AIIM believes Digital Transformation is more than conventional change.

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How one Canadian museum is using Digital Preservation to protect immigrant voices

Preservica

The digital transformation of museum collections. In the age of digital transformation, museums must now support digital collections as well. They document these voices through their digital collections which include oral histories, written stories, photographs, and more.