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Focus on customer experience to stand out from your retail banking competitors

OpenText Information Management

Conventional marketing wisdom dictates that acquisition is where you focus all your efforts. That’s definitely true in the retail banking sector. CX Index: What is it, and … The post Focus on customer experience to stand out from your retail banking competitors appeared first on OpenText Blogs.

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Worldwide Capture Software Market grows 16.5%

Info Source

Geneva, Switzerland – October 6, 2020 – Infosource, the leading analyst firm covering the Capture Software market, reported that analysis of its annual Worldwide Market Survey showed that the market for Capture Software experienced double-digit growth for the fourth year in a row. In 2019, the worldwide market grew by 16.5%

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Time for a new definition of the "composite" insurer?

CGI

Time for a new definition of the "composite" insurer? Much has been written about the need for insurers to embrace the opportunities that the wave of technology innovation has made possible over the past few years and to address the accompanying globalisation of ideas and propositions that make local markets increasingly less distinctive.

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Ads in Chat-Based Search? Of Course – But What Kind?

John Battelle's Searchblog

. — It’s rare that the marketing industry has a chance to ask such a blank-canvas question, but the rapid acceptance of AI-driven chat experiences like ChatGPT presents just such an opportunity. More than a trillion dollars in market cap later, search remains the world’s most powerful digital marketing channel.

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Forging a framework for central bank digital currencies and tokenization of other financial assets

IBM Big Data Hub

More prominently, central bank digital currencies (CBDCs) have come to offer digital forms of central bank money, while tokenized deposits tokenize the lifecycle of commercial bank money in both the retail and wholesale context. The performance and scalability of the system are crucial for its acceptance and use.

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Fight Against Robocalls Is Coming for Telemarketing Text Messages

Hunton Privacy

As reported on the Hunton Retail Resource Blog , on October 20, 2021, a new wave in the fight against “robocalls” is targeting telemarketing text messages. The Telemarketing Act already included “text message” within the definition of a “telephonic sales call.” On July 1, 2021, Florida’s “mini-TCPA” went into effect.

Sales 108
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Ease of Use Rules! Trends in the Distributed Scanning Hardware Space

Info Source

COVID had a large impact on the scanning hardware market, shifting purchases to smaller scanners that could be used by workers suddenly barred from the office. And so definitely we’ll see more of that. Let’s dive right in. That’s an interesting question.

Retail 52