Digital Transformation In Retail: The Retail Apocalypse

erwin

Much like the hospitality industry , digital transformation in retail has been a huge driver of change. One important fact is getting lost among all of the talk of “the retail apocalypse” and myriad stories about increasingly empty shopping malls: there’s a lot of money to be made in retail. In fact, the retail market was expected to grow by more than 3 percent in 2018 , unemployment is low, and wages are at least stable.

Legendary Help: Modernizing the retail customer experience

Rocket Software

Unfortunately, it has created issues for retailers, as they need modern and agile mobile and web-friendly interfaces for shopping. . A Rocket customer, who provides retail management software to companies across the globe needed help creating more user-friendly web and mobile portals.

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The future of retail banking: Frictionless, personalized, cohesive

DXC

Following this year’s extraordinary events, our retail bank partners have been asking to rapidly implement contactless solutions that minimize touch points for customers. Current circumstances aside, research indicates that contactless is just one part of the future retail banking landscape.

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Focus on customer experience to stand out from your retail banking competitors

OpenText Information Management

Conventional marketing wisdom dictates that acquisition is where you focus all your efforts. That’s definitely true in the retail banking sector. Customer Experience Banking & Insurance Personalization Omnichannel customer journey digital experience retail banking martech

Retail Fraud Spikes Ahead of the Holidays

Dark Reading

Researchers note massive increases in retail goods for sale on the black market, retail phishing sites, and malicious applications and social media profiles

Retail in 2019 needs security precautions

Thales Cloud Protection & Licensing

As the retail industry follows suit with today’s digital transformation, customer expectations are at an all-time high. Retailers are looking to address these demands with interconnected experiences to give customers more personalized and immediate experiences both in-stores and online. They might at first glance, but retailers are now exposing themselves to a whole host of security risks as these connected shopping technologies evolve.

Data monetization: driving the new competitive edge in retail

CGI

Data monetization: driving the new competitive edge in retail. Retailers are fully aware that their future relies largely on their ability to use data efficiently. Data has become an essential resource and a key element in the growth strategy of large retail organizations.

Why Do Retail Suppliers Need MAP Monitoring?

Cllax

The market, like every other thing in life, is constantly changing, and prices fluctuate all the time. The post Why Do Retail Suppliers Need MAP Monitoring? Several factors are responsible for such uncoordinated fluctuations. While some of these factors.

Direct Marketing Takeaways From the Draft ICO Code of Practice

InfoGoTo

Although the public consultation period on the draft direct marketing code of practice issued by the UK Information Commissioner’s Office (ICO) closed on March 4, 2020, organizations engaged in direct marketing may want to pay attention to the guidance now.

The Local Business and Government Digital Marketing Dilemma — Top Eight Strategies in Virginia Emerging Into the Post-COVID era 2021

Interactive Information Management

Setting aside brick-and-mortar retail for a while more). covid digital marketing small business marketing virginia digital marketing

Connected Customer 360 Profiles for Retail & Luxury Brands

Reltio

3 Things Data Innovators at Retail & Luxury Brands Have in Common. Retail and luxury brand leaders may use different terms to describe customers, including “clients” or “guests.” These are the customer data silos of a retailer that’s undergoing a transformation.

Worldwide Capture Software Market grows 16.5%

Document Imaging Report

Geneva, Switzerland – October 6, 2020 – Infosource, the leading analyst firm covering the Capture Software market, reported that analysis of its annual Worldwide Market Survey showed that the market for Capture Software experienced double-digit growth for the fourth year in a row. In 2019, the worldwide market grew by 16.5% Case Management applications are in demand in top vertical markets including: Government, Retail Banking, and Healthcare. Capture 2.0

CGI Client Global Insights: Six ways retail and consumer organizations can accelerate their digital journey

CGI

CGI Client Global Insights: Six ways retail and consumer organizations can accelerate their digital journey. In this blog, Jean offer recommendations to accelerate digitization to deliver growth, strengthen market position and build resilience.

CNIL Adopts Its First Sanction as Lead Supervisory Authority, Fining French Online Shoe Retailer

Hunton Privacy

On August 5, 2020, the French Data Protection Authority (the “CNIL”) announced that it has levied a fine of €250,000 on French online shoe retailer, Spartoo, for various infringements of the EU General Data Protection Regulation (“GDPR”).

Optimizing Analytics in Retail with Geospatial Data

Perficient Data & Analytics

With the abundance of location data generated from smart phones and connected devices, the potential of geospatial data has expanded dramatically, especially in the retail industry. At a basic level, geospatial data better enables retail organizations to focus marketing and promotions at target customers. Which of our retail outlets are accessible for these customers? Interactive maps with linked reporting are provided to visualize retail proximity analysis.

Now is the Time for “Moments-Based Marketing”

Reltio

Joe answered questions about the importance of hyper-personalization, digital transformation, and customer data to delivering what Forrester calls “ moments-based marketing.” This is a new approach to marketing that recognizes the real-time nature of customer engagement. Have a moment?

GDPR – the facts and what it means for the retail sector

IT Governance

Rather, it is a business issue: organisations in every sector collect, access and use personal data for many purposes – hiring, marketing, sales, customer service and so on. There are many opportunities within retail, leisure and hospitality for tailored offers and promotions to improve business. For those in the retail, leisure and hospitality sectors, this has implications for loyalty schemes, as well as for communicating offers, events and promotions.

Covid-19 Effect on Egyptian Office Equipment Market

Document Imaging Report

Apart from gas, tourism, wholesale and retail trade, real estate and construction have been the main drivers of growth. Regional Report by Corinne Denin, Regional Manager, Infosource. Real GDP growth in Egypt reached 5.6% in 2019, up from 5.3% a year earlier.

It’s…A Marketing Barge?!

John Battelle's Searchblog

The post It’s…A Marketing Barge?! But today a local CBS station is reporting that the massive box is custom built for… marketing. Answers ranged from “a place to store Google’s cash” to “a hide out for Microsoft’s next CEO,” but “a seaworthy rival to Apple’s retail stores”? The thing’s apparently one huge, mobile marketing stunt. The post It’s…A Marketing Barge?!

The challenge ahead for water retailers

CGI

The challenge ahead for water retailers. The water market is open. The market is operating well now because customers are switching. Before we all breathe a collective sigh of relief, let’s take a quick look at other markets to get a glimpse of what my lay in store for retailers in this market. CGI has recently sponsored a survey, covering over 200 retailers in European energy markets, that suggests that there are major challenges ahead.

RFID Market – Global Forecast to 2023

RFID Global Solution, Inc.

Driven by lower prices of radio-frequency identification (RFID) tags, and increasing penetration of RFID technology in various industries, the RFID market is likely to witness high growth in coming years. The RFID market was valued at USD 16.95 The objective of the report is to provide a detailed analysis of the RFID market based on products and tag market based on wafer size, working, frequency, applications, form factor, label type, and region. Retail.

UK ICO Releases Draft Direct Marketing Code of Practice for Public Consultation

Data Matters

On 8 January 2020, the UK’s Information Commissioner’s Office ( ICO ) published a draft Direct Marketing Code of Practice ( Draft Code ) for public consultation. Importantly, an organisation will not avoid the direct marketing rules by using a neutral tone. The ICO confirms that where a service message includes promotional elements the marketing rules apply, even if promotion is not the primary purpose for the message.

Market volume of illegal online sales of alcohol exceeded 30 million USD in 2018 in Russia

Security Affairs

Security firm Group-IB has estimated that the market volume of illegal online sales of alcohol in Russia exceeded 30 million USD in 2018, i.e. almost 5.8 Active regulatory measures taken in 2018 and aimed at blocking websites that illegally sell alcohol online meant that the “alcohol kingpins” of the black market were forced to find new ways of doing business. SecurityAffairs – illegal market, cybercrime).

The race for corporate banks to catch up with their retail peers

CGI

The race for corporate banks to catch up with their retail peers. Corporate and transaction banks (CTBs) face the challenge of delivering services equivalent to those offered by their retail bank peers. Over the last few years, there has been a big drive to digitize the retail bank; and, of course, across Europe, all banks have had to make their data available to third parties that offer bank consumer services in response to PSD2 and open banking.

Data: E-Retail Hacks More Lucrative Than Ever

Krebs on Security

Traditionally, the average price for card data nabbed from online retailers — referred to in the underground as “ CVVs ” — has ranged somewhere between $2 and $8 per account. In contrast, the value of “ dumps ” — hacker slang for card data swiped from compromised retail stores, hotels and restaurants with the help of malware installed on point-of-sale systems — has long hovered around $15-$20 per card.

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From channel to customer: How an omni-channel experience is the key to the retail industry’s success

CGI

From channel to customer: How an omni-channel experience is the key to the retail industry’s success. Is the hype around the retail store being dead simply that, hype? Retailers that are thriving in today’s disrupted and highly competitive environment have transformed the role of the brick-and-mortar store to effectively bridge the gap between the physical and digital worlds. One of the largest sporting goods retailers is a good case in point.

Worldwide Capture Software Market grows 11.3%

Document Imaging Report

the leading analyst firm covering the Capture Software market, reported that analysis of its annual Worldwide Market Survey showed that the Market for Capture Software experienced double-digit growth. . In 2017, the worldwide market grew by 11.3% Case Management applications are in demand in top vertical markets including: Retail Banking, Insurance, and Healthcare. The dynamics of the Capture Software market also are changing providing new opportunity.

‘People are strange, when you’re a stranger’: A retail bank view into artificial intelligence

CGI

‘People are strange, when you’re a stranger’: A retail bank view into artificial intelligence. For the past five years, CGI has surveyed retail bank customers to identify what they want from banks, how they view alternative providers, and opportunities for further bank investment to provide banks with a view into the year ahead. pooja.cs@cgi.com. Wed, 09/04/2019 - 00:02.

Smooth operations in the water market

CGI

Smooth operations in the water market. There is a lot of talk in the water market about “bilaterals” and the operational processes that support the new retail water market. The industry has worked very hard to get the competitive market up and running, the market processes and systems are in place and customers are switching. But if poor customer experience takes the gloss of that new market, then we risk deflating interest.

The New Wave of Consumer Class Actions Targeting Retailers: What is the TCCWNA?

Hunton Privacy

The very acronym evokes head scratches and sighs of angst and frustration among many lawyers in the retail industry. But what is it and why has virtually every retailer been hit with a TCCWNA class action demand letter or lawsuit in the past few months? And why are most retailers scrambling to update the terms and conditions of their websites? For retailers grappling with such TCCWNA issues, there is currently a considerable amount of uncertainty. TCCWNA.

Online market for counterfeit goods in Russia has reached $1,5 billion

Security Affairs

Group-IB: The online market for counterfeit goods in Russia has reached $1,5 billion, while the number of phishing attacks has surpassed 1,200 daily. According to Group-IB, the online market for counterfeit goods in Russia has increased by 23% in a year and totaled more than $1.5 It also leads to a decrease in what we call the psychological price, i.e. the cost that customers are willing to pay for a product from the official retailer.

Why trusted advise is vital in uncertain times

OpenText Information Management

There’s a danger that writing a blog focused on the current Coronavirus outbreak could be seen as a cynical marketing ploy. Customer Experience Banking & Insurance financial services digital financial services digital banking retail banking coronavirus

Digital Transformation Examples: Three Industries Dominating Digital Transformation

erwin

Netflix’s origins were similar – annihilating its former rival Blockbuster and the entire DVD rental market to become a dominant streaming platform and media publisher. Netflix decimated the DVD rental market while Amazon continues to play a role in “high-street” shopping’s decline. As technology continues to disrupt markets, digital transformation is do or die. Digital Transformation in Retail. This is an important data point for marketing strategy.

From channel to customer: How an omni-channel experience is the key to the retail industry’s success

CGI

From channel to customer: How an omni-channel experience is the key to the retail industry’s success. Is the hype around the retail store being dead simply that, hype? Retailers that are thriving in today’s disrupted and highly competitive environment have transformed the role of the brick-and-mortar store to effectively bridge the gap between the physical and digital worlds. One of the largest sporting goods retailers is a good case in point.

Collibra Catalog leads the field in Dresner’s market survey

Collibra

The industries with the most respondents specifying that data governance is absolutely “critical” were insurance (60%) and retail/wholesale (55%), closely followed by healthcare and financial services. . The survey broke out responses by job function – including executive management, finance, BI, IT, operations, research and development, sales and marketing – and found that at least 70% of respondents expressed some difficulty finding relevant content in every function.

Capital markets: Top five technology trends

CGI

Capital markets: Top five technology trends. Capital market firms always have been more mature in their use of data and technology than their retail and corporate banking cousins, and the results of the CGI Client Global Insights demonstrate that the pace of change within capital markets continues to accelerate. Here’s a look at the top five technology trends underway in capital markets. shobana.lv@cgi.com. Wed, 05/16/2018 - 01:31.

Getting Customer Communications Right in Times of Coronavirus

HL Chronicle of Data Protection

Across the world, large retail stores and small businesses alike are shutting their doors. With all of the cancellations, postponements, and alternative arrangements that are required as a result of this global crisis, plus the special desire of all retail, travel, and other consumer-facing businesses to stay in touch with their customers, many organisations face the critical challenge of getting to grips with the legal rules that apply to those unsolicited communications and interactions.

DC SEO 3.0 & Internet Marketing Top 10 2014 Tips for Local or Small Businesses

Interactive Information Management

At KME (a DC SEO Company and Digital Technology Agency ), we cover a lot of ground among client types, industry segments and technology services, with a heavy emphasis on area DC SEO business requirements for online, interactive marketing and advertising. Plus, the online research or purchasing habits of your constantly changing customer segments (and their technologies) are really hard to keep up with - whether for marketing or simple communications purposes.

Publishers, Marketers, and the Gap Scenario

John Battelle's Searchblog

In it I outlined one (of many) scenarios that I imagined would become pretty commonplace as location based services, search, and social merged into a retail setting. What I find interesting is that the first innovators in this space are publishers, for the most part, rather than marketers. A while back I wrote a post titled " The Gap Scenario."

4 Industries That Have to Fight the Hardest Against Cyberattacks

Security Affairs

It doesn’t hurt that those organizations keep medical records containing valuable information hackers could sell on the black market. Retail. The retail industry is cyclical, so certain times of the year — including the holiday season or when kids go back to school — are particularly busy. Despite those risks, retailers make blunders when budgeting for cybersecurity. happened at retail establishments.