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Say Goodbye to Legacy MDM, Say Hello to Reltio to Power Connected Customer Experiences

Reltio

I remember reading the Gartner prediction that by 2020, 86% of companies will be competing on customer experience. Well, 93% of CEOs and executives say improving the customer experience is one of their organization’s top 3 priorities in the next two years. So is having a complete view of the customer across channels.

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Why More Businesses are Switching from Legacy to Modern MDM

Reltio

I’ve heard countless stories from IT and business leaders about the challenges with legacy master data management (MDM). A perception shared by many in the industry is that MDM is hard, especially when approached with legacy solutions. Modern, cloud-native SaaS simplifies MDM and accelerates the value of your data.

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The Role of Master Data Management in Enabling Omnichannel Connected Customer Experiences

Reltio

At Reltio, we work with the world’s leading brands to enable omnichannel connected customer experiences. These brands understand how, where and when customers want to engage along the customer journey. The KPIs they use to measure ROI are customer experience through Net Promoter Score (NPS) and revenue growth.

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How to Create Great CX Using the Full Potential of MDM

Reltio

Improved customer experience (CX) is a key driver in the digital economy, and having optimal multi-domain Master Data Management (MDM) is a core prerequisite for delivering great CX. First, MDM underpins your insights into the following: Customer identity. Customer hierarchies. Customer locations.

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How Reltio’s MDM Energized Schneider’s Data Transformation

Reltio

The company fulfills this mission by driving digital transformation, integrating world-leading processes and energy technologies to realize full efficiency and sustainability opportunities for its customers. Fragmented data scattered across over 20 systems prevented collaboration and lacked a unified customer journey.

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Overcoming the 4 Biggest Obstacles to Connected Customer Experiences in Times of Uncertainty and Beyond

Reltio

Building personalized and connected customer experiences is more important than ever. They want to be there for their customers through good times and bad and they are focused on serving, protecting and retaining their customers. But delivering personalized, connected customer experiences across all touchpoints is hard.

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Reltio Named a Leader in the 2021 Forrester Wave™ Report for MDM

Reltio

The report helps businesses that are considering MDM solutions by evaluating 15 of the top MDM vendors across 24 key criteria. As the founder of Reltio, I am honored to see Reltio named a leader in MDM. Today, we manage about 8 billion consolidated profiles across all our customers and serve up an API volume of 5.5+

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